Lands' End Reviews

Updated July 26, 2015
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3.0
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Recommend to a friend
Approve of CEO
Lands' End CEO Federica Marchionni
Federica Marchionni
8 Ratings

Pros
  • The fitness center is awesome, in theory, since most never get a chance to actually use it (in 8 reviews)

  • Some great people on the front lines; 40% employee discount on product; "flexible" schedule (in 7 reviews)

Cons
  • Very difficult if not impossible to become a regular full time employee with benefits (in 6 reviews)

  • You may have to work part-time hours after the peak season if there aren't any permanent shifts available (in 6 reviews)

More Pros and Cons

162 Employee Reviews

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  1. Featured Review

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Filler in Dodgeville, WI
    Former Employee - Order Filler in Dodgeville, WI

    I worked at Lands' End full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Every employee is treated like a valued member of the team. Management follows up on suggestions and concerns. Employees are also paid very well and offered an attractive benefit package.

    Cons

    It is somewhat difficult to get full time positions. You may have to work part-time hours after the peak season if there aren't any permanent shifts available. However, you will love working there as a temp or full-timer because you will be treated as a valued member of the team.


  2. Helpful (3)

    It is a long drive from Madison

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are pretty friendly, and it is pleasant working there. The facilities and the gym are quite nice.

    Cons

    There is a split in the employees. There is a large % of people that live out close to Dodgeville, and then another part of the company that lives around Madison. The drive from Madison is long, boring and horrible, especially in the winter time. In the end the Madison people have constant turnover and the local to Dodgeville people rarely ever leave. This influences everything. The Dodgeville core is resistant to change in anything, from process changes to location changes. People coming in with new ideas, etc., they will eventually give up on the commute. So when new ideas come up, there is hard resistance, because the locals know the commuters will not last more than 2-3 years at most. So all they have to do is sandbag and wait and the change will go away. This happens constantly, in all departments and all levels. This is why the company will never be great.

    Advice to Management

    Move the company to Madison. It is just going to die in a long slow death spiral there in Dodgeville.


  3. sr management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (More than a year)

    Pros

    Great people and brand.

    Cons

    poor systems, indecisive exec team which causes domino effect of re-work

    Advice to Management

    go back to Gary Comer's roots.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Loved working with our customers

    Cons

    Don't expect raises....company can be very disorganized....

    Advice to Management

    Wish you could see and truly appreciate how hard we work every day.


  6. NA

    Former Employee - Customer Service Representative in Platteville, WI
    Former Employee - Customer Service Representative in Platteville, WI

    I worked at Lands' End full-time (More than 10 years)

    Pros

    Although I am no longer interested in working customer service, I learned many transferrable skills that I will incorporate into future employment.

    Cons

    The biggest downside to working at Lands' End was that all the time spent on the phones was also spent sitting, which caused sore back, etc.


  7. Good place still!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great leads in Stevens Point Transparent in communication

    Cons

    Sales model is a bit challenging

    Advice to Management

    Continue to recognize talent and reward


  8. Operations sales leader,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader
    Former Employee - Sales Leader

    I worked at Lands' End full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loved working for lands end, great engagement with higher ups, always positive attitudes, training was amazing. They gave appreciation whether you store was up or down in sales.

    Cons

    Down side working with sears people, they never understood lands end was a life style and always tried to push us to be like them, which was miserable.


  9. Decent company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End (Less than a year)

    Pros

    Decent pay and flexible hours while working in college.

    Cons

    Leads/ Managers are often out of touch with workers.

    Advice to Management

    Listen to employees more, and take suggestions


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Lands' End full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I loved working for Lands' End. The people are professional but personable. Upper management looks to promote from within, and they are always grooming staff for advancement. Also, Lands' End provides superior customer service, and the home office and call center (because it is an online and catalog business as well) were very supportive in anything I needed at a store level to satisfy my customers. I learned a lot about retail and visual merchandising working for Lands' End, and I absolutely love the brand, so of course that contributed to the pride I took in my job there.

    Cons

    Due to Lands' End's association with Sears there were a lot of dotted lines in who I reported to, as well as corporate disagreements that trickled down to the store level and effected my staff's and my job.

    Advice to Management

    Keep supporting your in-store staff, and improve communication on how decisions made on a corporate level will effect your managers and sales consultants.


  11. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reedsburg, WI
    Former Employee - Anonymous Employee in Reedsburg, WI

    I worked at Lands' End part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly and courteous coworkers. Nice atmosphere

    Cons

    Full time offered sparingly. Paid time off accrues very slowly

    Advice to Management

    Treat your employees like you treat your closest relative.



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