Lands' End Reviews

Updated June 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
Lands' End CEO Federica Marchionni
Federica Marchionni
6 Ratings

Pros
  • The fitness center is awesome, in theory, since most never get a chance to actually use it (in 8 reviews)

  • Some great people on the front lines; 40% employee discount on product; "flexible" schedule (in 7 reviews)

Cons
  • Very difficult if not impossible to become a regular full time employee with benefits (in 6 reviews)

  • You may have to work part-time hours after the peak season if there aren't any permanent shifts available (in 6 reviews)

More Pros and Cons

157 Employee Reviews

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  1. Featured Review

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Filler in Dodgeville, WI
    Former Employee - Order Filler in Dodgeville, WI

    I worked at Lands' End full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Every employee is treated like a valued member of the team. Management follows up on suggestions and concerns. Employees are also paid very well and offered an attractive benefit package.

    Cons

    It is somewhat difficult to get full time positions. You may have to work part-time hours after the peak season if there aren't any permanent shifts available. However, you will love working there as a temp or full-timer because you will be treated as a valued member of the team.


  2. Decent company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End (Less than a year)

    Pros

    Decent pay and flexible hours while working in college.

    Cons

    Leads/ Managers are often out of touch with workers.

    Advice to Management

    Listen to employees more, and take suggestions


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Lands' End full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I loved working for Lands' End. The people are professional but personable. Upper management looks to promote from within, and they are always grooming staff for advancement. Also, Lands' End provides superior customer service, and the home office and call center (because it is an online and catalog business as well) were very supportive in anything I needed at a store level to satisfy my customers. I learned a lot about retail and visual merchandising working for Lands' End, and I absolutely love the brand, so of course that contributed to the pride I took in my job there.

    Cons

    Due to Lands' End's association with Sears there were a lot of dotted lines in who I reported to, as well as corporate disagreements that trickled down to the store level and effected my staff's and my job.

    Advice to Management

    Keep supporting your in-store staff, and improve communication on how decisions made on a corporate level will effect your managers and sales consultants.


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  5. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reedsburg, WI
    Former Employee - Anonymous Employee in Reedsburg, WI

    I worked at Lands' End part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly and courteous coworkers. Nice atmosphere

    Cons

    Full time offered sparingly. Paid time off accrues very slowly

    Advice to Management

    Treat your employees like you treat your closest relative.


  6. ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End

    Pros

    ok, but not great, need more manager attention.

    Cons

    too many changes at corporate level


  7. Satisfied at Lands' End

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dodgeville, WI
    Current Employee - Anonymous Employee in Dodgeville, WI

    I have been working at Lands' End full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really great team members and people at Lands' End. I totally feel part of a group that cares about my individual success/growth as well as aligning to business objectives. Good quality of life...yes, work is high speed, and changes happen, but that keeps it exciting and allows for growth. Great work out facility, onsite health care, backup child care, causal dress code and food on site. Still has some of the community feel, while being a larger corporation.

    Cons

    Drive to Dodgeville is a bit lengthy...but beautiful.
    A little bit "corporate", but that's not unusual.
    High pressure to be successful (sign of growth).

    Advice to Management

    Remember how we got here....a lot of trust, honesty, and transparency from management is critical. Keep a continued focus on Quality, Value and Service.


  8. If you're looking for full time, LE is not for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LEBO Order Processor in Reedsburg, WI
    Current Employee - LEBO Order Processor in Reedsburg, WI

    I have been working at Lands' End (More than a year)

    Recommends
    Recommends

    Pros

    Money is good, managment is kind and truly cares.

    Cons

    Hours are wonky, and getting full time is nearly impossible.


  9. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Arnold, MD
    Current Employee - Customer Service Advisor in Arnold, MD

    I have been working at Lands' End (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good job great group to work with

    Cons

    Hours can be cut each week


  10. Unrecognizable after 25 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (More than 10 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you want part-time work, the immediate benefits may well suit you: fitness center, employee discount, etc. For the area, compensation is not bad, but you can spend years there before you "qualify" to get full-time work and, therefore, their benefits plan. This is for the hoi polloi, of course, as some positions are walk-in full-time positions.

    Cons

    Duplicity is the modus operandi now, but it was not always so. Lands' End was a great place to work, but the new motto of "the beatings will continue until morale improves" is quickly rubbing off the newly-pasted smile that veils their thin veneer of friendliness.


  11. Sales associate

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End part-time

    Pros

    The clothing is classic and fashion forward and you can outfit your entire family. We have a nice clientele and they love the brand. Best swimsuits anywhere.

    Cons

    Even though we are no longer owned by Sears, the Sears culture is there. Have not had a raise in the 7 years I've worked there. 20% discount not that great. Excellent customer service is no longer a priority. It's all about selling...we have to track every sale & return. DM leads by intimidation & bullying.

    Advice to Management

    Show appreciation of your employees by better pay & discount.



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