Lands' End Reviews

Updated May 28, 2015
151 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
151 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Lands' End CEO Federica Marchionni
Federica Marchionni
5 Ratings

Pros
  • Full health facility, good work life balance (in 5 reviews)

  • The fitness center is awesome, in theory, since most never get a chance to actually use it (in 8 reviews)

Cons
  • It is somewhat difficult to get full time positions (in 6 reviews)

  • You may have to work part-time hours after the peak season if there aren't any permanent shifts available (in 6 reviews)

More Pros and Cons

151 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Filler in Dodgeville, WI
    Former Employee - Order Filler in Dodgeville, WI

    I worked at Lands' End full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Every employee is treated like a valued member of the team. Management follows up on suggestions and concerns. Employees are also paid very well and offered an attractive benefit package.

    Cons

    It is somewhat difficult to get full time positions. You may have to work part-time hours after the peak season if there aren't any permanent shifts available. However, you will love working there as a temp or full-timer because you will be treated as a valued member of the team.

  2. Unrecognizable after 25 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (More than 10 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you want part-time work, the immediate benefits may well suit you: fitness center, employee discount, etc. For the area, compensation is not bad, but you can spend years there before you "qualify" to get full-time work and, therefore, their benefits plan. This is for the hoi polloi, of course, as some positions are walk-in full-time positions.

    Cons

    Duplicity is the modus operandi now, but it was not always so. Lands' End was a great place to work, but the new motto of "the beatings will continue until morale improves" is quickly rubbing off the newly-pasted smile that veils their thin veneer of friendliness.

  3. Sales associate

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End part-time

    Pros

    The clothing is classic and fashion forward and you can outfit your entire family. We have a nice clientele and they love the brand. Best swimsuits anywhere.

    Cons

    Even though we are no longer owned by Sears, the Sears culture is there. Have not had a raise in the 7 years I've worked there. 20% discount not that great. Excellent customer service is no longer a priority. It's all about selling...we have to track every sale & return. DM leads by intimidation & bullying.

    Advice to Management

    Show appreciation of your employees by better pay & discount.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End part-time

    Pros

    Amazing boss and customers. Friendly atmosphere.

    Cons

    Not enough hours. Not enough pay

  6. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, honest, hardworking people. Solid benefits and reasonable expectations on schedule and time off. Fast pace environment, but keeps things exiting.

    Cons

    Happiness seems to slightly depend on which area/team/division you work with

  7. Helpful (2)

    Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people are really great

    Cons

    Long hours, lots of rework

    Advice to Management

    Improve communication

  8. Helpful (5)

    Disillusioned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management in Dodgeville, WI
    Former Employee - Middle Management in Dodgeville, WI

    I worked at Lands' End full-time

    Pros

    Had been a great place to work until a few years ago. Great people, great culture, work life balance, awesome work out facility. The brand still has huge potential, if they don't continue to screw up.

    Cons

    Pay is heavily weighted towards C-suite folks and they pay peanuts to the rest of the employees up till director level. The eyeopener was when in 2014 they disclosed the bonus and raises to the CEO and CFO after the spin off. This, when the employees have been receiving no bonuses, and hardly any raises or promotions for many years. The HR policies in general have led to increased frustrations and heavy turnovers in the last 5 years and hardly any action has been visible, to reverse that trend.

    Advice to Management

    It is not rocket science - to build a global brand and grow as a company, you need to hire and retain quality manpower. For that you need HR policies that value and reward good people. That has been absent for some years now.

  9. Helpful (2)

    Customer Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great co-workers, somewhat flexible hours, nice work atmosphere.

    Cons

    Most managers are long-time employees with very little training in people skills and prioritization. Also, most managers are only skilled in one area, e.g. financials or merchandising.

    Advice to Management

    More training for management.

  10. Helpful (6)

    Lost Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in Dodgeville, WI
    Former Employee - IT Department in Dodgeville, WI

    I worked at Lands' End

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Front line Employees, health benefits, employee discount

    Cons

    401K matching at 3%, Sears Culture, no bonus for 5 years, location, direction from management, consistency within upper management

    Advice to Management

    People should be the forefront and not just projects.

  11. Loved it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End

    Recommends
    Recommends

    Pros

    Co-workers were friendly and encouraging, as was supervisory staff. Opportunities for advancement early on, if you are asked to stay on as a permanent employee from seasonal!

    Flexible scheduling, great for college students!

    Cons

    I really do not have any complaints about this company.

    Advice to Management

    Keep it up with the balanced feedback!


Showing 151 of 158 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.