Lands' End Reviews

Updated August 27, 2015
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3.0
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Lands' End CEO Federica Marchionni
Federica Marchionni
9 Ratings

Pros
  • The fitness center is awesome, in theory, since most never get a chance to actually use it (in 8 reviews)

  • Some great people on the front lines; 40% employee discount on product; "flexible" schedule (in 7 reviews)

Cons
  • Very difficult if not impossible to become a regular full time employee with benefits (in 6 reviews)

  • You may have to work part-time hours after the peak season if there aren't any permanent shifts available (in 6 reviews)

More Pros and Cons

166 Employee Reviews

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  1. Featured Review

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Filler in Dodgeville, WI
    Former Employee - Order Filler in Dodgeville, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lands' End full-time (More than 10 years)

    Pros

    Every employee is treated like a valued member of the team. Management follows up on suggestions and concerns. Employees are also paid very well and offered an attractive benefit package.

    Cons

    It is somewhat difficult to get full time positions. You may have to work part-time hours after the peak season if there aren't any permanent shifts available. However, you will love working there as a temp or full-timer because you will be treated as a valued member of the team.


  2. Great Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Intern in Menomonie, WI
    Former Employee - Design Intern in Menomonie, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lands' End (Less than a year)

    Pros

    -Great hands on experience -Real life intern group project - Great work atmosphere

    Cons

    -Location -Commute -Internship length: too short


  3. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reedsburg, WI
    Former Employee - Anonymous Employee in Reedsburg, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great employee discount, pleasant work environment, very accommodating to physical disabilities, and lots of perks.

    Cons

    None. This is a pleasant place to work.

    Advice to Management

    Keep up the great job!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. LE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Designer in Dodgeville, WI
    Current Employee - Associate Designer in Dodgeville, WI
    Recommends
    Negative Outlook

    I have been working at Lands' End full-time (More than 3 years)

    Pros

    Get to work on a lot of different types of product, lots of design freedom, great team of designers

    Cons

    other areas are not a high functioning as some departments, lack of talent in certain groups

    Advice to Management

    need to address areas that need more people


  6. Helpful (3)

    They want to do well, but are mired by the past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dodgeville, WI
    Current Employee - Anonymous Employee in Dodgeville, WI
    Doesn't Recommend
    Negative Outlook

    I have been working at Lands' End full-time (More than a year)

    Pros

    There are some really bright people that are part of this organization. In the last couple years there has been an influx of top-tier talent brought in at top dollar to help try to drive Lands' End into the future. There are some exceptionally bright people that work in certain pockets. Work/life balance is pretty good in most areas of the company. They are pretty flexible with family schedules, and they have a lot of nice perks for employees like the fitness center. Oh, and they are a casual shop, though this really means 'dress-up-how-you-want-to' on the creative side of the business.

    Cons

    Things looked hopeful with a spinoff from Sears, but the upper management turmoil that has gone on for the last few years has left the company tailspun and floundering. Especially in the IT department, the influx of new talent and their ideas are met with violent opposition from the old school. It's very much the case of worlds colliding, past and future. They don't invest in professional development AT ALL. They expect any learning to be done on your own time and dollar, so it's no shock that a lot of people are really old school in their skill sets and management styles. The hangover from Sears and the layoff days is still around, and the mass exodus of the more market-attractive roles attests to the curmudgeon culture. If you haven't stewed in the cranky, antiquated, complacent environment for most of your career, as so many still there have, the IT culture is pretty hard to tolerate long-term. Progressive management is not a thing over there. Not all parts of the business are that bad, but things are not looking good.

    Advice to Management

    LE goes out into the market recruiting with the message that you are looking for innovative talent that wants to effect change and be invested. The message is that we want to find bright people, and give them autonomy...collaborate...let them leverage their talents. However, especially as it pertains to recruiting Millennial's, you get ahold of them, and don't seen to know what to do with them. Especially in the IT org, the old 'because I said so' micromanagement style is still rampant and the old school management processes prevail. It seems that a lot of folks that have been in the org for a long time are feeling threatened by change, and are lashing out trying to assuage their discomfort with change and their distrust of young talent by keeping a strangle-hold. Their are still too many people mired in the old ways of doing things, and unable to change or give autonomy to new talent for the company to truly execute their IT objectives, so they are just trudging along in inefficiency and low morale. As a result, we go out in the market paying top dollar to bring in talent, then it's just a total revolving door .


  7. Helpful (7)

    It is a long drive from Madison

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lands' End full-time (More than a year)

    Pros

    People are pretty friendly, and it is pleasant working there. The facilities and the gym are quite nice.

    Cons

    There is a split in the employees. There is a large % of people that live out close to Dodgeville, and then another part of the company that lives around Madison. The drive from Madison is long, boring and horrible, especially in the winter time. In the end the Madison people have constant turnover and the local to Dodgeville people rarely ever leave. This influences everything. The Dodgeville core is resistant to change in anything, from process changes to location changes. People coming in with new ideas, etc., they will eventually give up on the commute. So when new ideas come up, there is hard resistance, because the locals know the commuters will not last more than 2-3 years at most. So all they have to do is sandbag and wait and the change will go away. This happens constantly, in all departments and all levels. This is why the company will never be great.

    Advice to Management

    Move the company to Madison. It is just going to die in a long slow death spiral there in Dodgeville.


  8. NA

    Former Employee - Customer Service Representative in Platteville, WI
    Former Employee - Customer Service Representative in Platteville, WI

    I worked at Lands' End full-time (More than 10 years)

    Pros

    Although I am no longer interested in working customer service, I learned many transferrable skills that I will incorporate into future employment.

    Cons

    The biggest downside to working at Lands' End was that all the time spent on the phones was also spent sitting, which caused sore back, etc.


  9. Good place still!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great leads in Stevens Point Transparent in communication

    Cons

    Sales model is a bit challenging

    Advice to Management

    Continue to recognize talent and reward


  10. sr management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (More than a year)

    Pros

    Great people and brand.

    Cons

    poor systems, indecisive exec team which causes domino effect of re-work

    Advice to Management

    go back to Gary Comer's roots.


  11. sales leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lands' End full-time

    Pros

    Loved working with our customers

    Cons

    Don't expect raises....company can be very disorganized....

    Advice to Management

    Wish you could see and truly appreciate how hard we work every day.



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