Lands' End

www.landsend.com
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Lands' End Reviews

Updated February 27, 2015
Updated February 27, 2015
141 Reviews
3.0
141 Reviews
Rating Trends

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Lands' End CEO Federica Marchionni
Federica Marchionni
2 Ratings

Review Highlights

Pros
  • Full health facility, good work life balance (in 5 reviews)

  • The fitness center is awesome, in theory, since most never get a chance to actually use it (in 8 reviews)


Cons
  • It is somewhat difficult to get full time positions (in 6 reviews)

  • You may have to work part-time hours after the peak season if there aren't any permanent shifts available (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive Atmosphere and Creative IT Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Technical Writer in Dodgeville, WI
    Former Contractor - Technical Writer in Dodgeville, WI

    I worked at Lands' End as a contractor (more than a year)

    Pros

    Stability of a large corporation; comfortable campus. No crowded highway commute, beautiful surroundings. Selective hiring yields smart colleagues. Laid back culture

    Cons

    Remote rural location in Wisconsin means weather can be an issue as can nightlife choices, unless you drive an hour from Madison.

    Advice to ManagementAdvice

    Open an IT satellite office in Madison to tap the UW’s brain pool and attract more top talent more easily.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Professional in Dodgeville, WI
    Current Employee - Administrative Professional in Dodgeville, WI

    I have been working at Lands' End

    Pros

    Flexible, pays great. Training is extensive, leadership is knowledgeable, plenty of encouragement to move up the ladder.

    Cons

    Lands' End seems somewhat like a sinking ship. It has had a hard time coming out of the shadow of the failures of its ex parent company, Sears Holdings Corporation.

    Advice to ManagementAdvice

    Stop forgetting Gary Comer's plans when the company started.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great people, good company. Many different areas and some opportunity to move within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Product Development Manager
    Current Employee - Associate Product Development Manager

    I have been working at Lands' End full-time (more than 3 years)

    Pros

    company values are good, have a lot of good perks and benefits for employees, do promote from within, opportunities to work on different projects.

    Cons

    wages are a bit low, training is not always provided, decisions are over-analyzed, tend to over-develop product

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Needs to go back to basics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End full-time (more than 10 years)

    Pros

    Some great people to work with

    Cons

    Losing talent and under valuing its people.

    Advice to ManagementAdvice

    Value your staff, be honest and open and most important treat everyone the same!

    Doesn't Recommend
    Neutral Outlook
  6.  

    No opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate in Akron, OH
    Current Employee - Consultative Sales Associate in Akron, OH

    I have been working at Lands' End part-time (more than a year)

    Pros

    Love the job and love the customers. This job teaches you all about customer service and retail as a whole.

    Cons

    They do not give raises. They tell you they do, but they don't. I was promised mine three months ago and yet here I am, still minimum wage, even though I have been there the longest of all employees at my location ...

    They do not promote from within, either.

    Hours vary a lot from week to week, but that's typical retail.

    The worst is the miscommunication between Sears and LE. Sears managers say one thing while LE says another. We are expected to abide by Sears' metrics. LE pays Sears workers to do our shipments, yet they mess everything up and we have to redo it.

    Advice to ManagementAdvice

    Get out of Sears! and give back to your employees who are giving so, so much.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    great co workers. amazing group to work with and happy up beat environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate Cashier in Burlington, MA
    Current Employee - Sales Associate Cashier in Burlington, MA

    I have been working at Lands' End

    Pros

    working with associates and managers. making customers happy and satisfied with each purchase. quick pace and fun interaction with people

    Cons

    wage.. managers Dont do much. struggle with fulltime when having childcare hours.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Still trying to be a sales organization

    Current Employee - Account Executive in Dodgeville, WI
    Current Employee - Account Executive in Dodgeville, WI

    I have been working at Lands' End full-time (more than 8 years)

    Pros

    Terrific product. Desire to be a much larger company

    Cons

    Inventory issues, stuck in a 40 year old culture

    Advice to ManagementAdvice

    You want to be a $5 billion brand--you need to recognize the value of salespeople.

  9.  

    Great customer service for customers, get out of Sears.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Lands' End full-time

    Pros

    Wants to keep up with other specialty retailers and change the merchandising of stores during 2014.

    Cons

    Still in Sears stores, using their trucks, phones, registers. Employees are Sears, get paid by Sears, reviewed by Sears, but have Lands' End policies that they need to follow.

    Advice to ManagementAdvice

    Get out of Sears, get the stores sized right, get in free standing new space within malls, get the most updated POS systems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Teaching Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End (more than 10 years)

    Pros

    Atmosphere of teaching and training

    Cons

    Company not free to self-manage

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Assistant Merchants -- looks elsewhere for proper, more supportive training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Merchant (In Training) in Dodgeville, WI
    Former Employee - Assistant Merchant (In Training) in Dodgeville, WI

    I worked at Lands' End full-time (more than a year)

    Pros

    Good health benefits, nice fitness center, 40% employee discount, laid paid enviornment (corporate)

    Cons

    Terrible training program, disorganized, don't take the time to train and work to develop your skills.

    Advice to ManagementAdvice

    Get a better training program and only give AMITs to those who are willing to take the time to train them properly. Don't throw them into the deep end to sink or swim, with very little guidance or support -- because they will sink.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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