Lands' End Reviews

Updated August 30, 2014
Updated August 30, 2014
116 Reviews
3.0
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lands' End President & CEO Edgar Huber
Edgar Huber
35 Ratings

Review Highlights

Pros
  • Full health facility, good work life balance (in 5 reviews)

  • Great onsite fitness center (an entire building dedicated for this purpose) (in 8 reviews)


Cons
  • Company has so blurred the line between full-time & part-time employees that there is less and less benefit to being (in 5 reviews)

  • They have cut part-time hours down to 29 or less per week, so they don't have to pay benefits (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Stevens Point, WI
    Former Employee - Customer Service Representative in Stevens Point, WI

    I worked at Lands' End part-time for less than a year

    Pros

    For a college student it had great pay and benefits. The management was great too and you could tell they really cared about the well being of their employees. The work environment was also nice and friendly.

    Cons

    At times it can be very busy and stressful. There are not too many options for career advancement but it was alright for a seasonal job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work, not much advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End part-time for more than 5 years

    Pros

    Great atmosphere, products are phenomenal, and I enjoy the people I get to know on a personal level that shop here

    Cons

    Unfortunately, there has been much change within the company that hasn't been for the better (at least in the end of the associates who work in store not corporate level)

    Advice to ManagementAdvice

    Figure out the way the sales are set up and have more open communication with employees within the stores (remember they are what keeps this company running)

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    A company trying to figure out its way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Dodgeville, WI
    Former Employee - Intern in Dodgeville, WI

    I worked at Lands' End as an intern for less than a year

    Pros

    There were some wonderful people and great potential. With an investment infusion aimed at talent, good times could roll again.

    Cons

    In Sears' effort to drive bottom line revenue, they stripped the company of most of what made it special. It's a shell of Gary Comer's creation.

    Advice to ManagementAdvice

    Rediscover the core of what made Lands' End special. Go back to the core principals with truly quality clothing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great products in need of management stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Intern  in  Dodgeville, WI
    Former Employee - Graduate Intern in Dodgeville, WI

    I worked at Lands' End full-time for less than a year

    Pros

    Well structured graduate internship program with senior management visibility.

    Cons

    Management continues to change, year after year.

    Advice to ManagementAdvice

    Stabilize company and establish long-term strategy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dodgeville, WI
    Former Employee - Anonymous Employee in Dodgeville, WI

    I worked at Lands' End for more than a year

    Pros

    Amazing people, small town hospitality, fashion forward workplace. Top notch fitness facility on site with pool, indoor track, and tons of classes. The people working here are among the kindest I've ever met. Great access to leading fashion and apparel.

    Cons

    Far from civilization. A 30 minute commute is standard for most people, worse in the snow. CEO and CFO are distant, a little out of touch of how their org is being run.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Don't go!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Dodgeville, WI
    Former Employee - Anonymous in Dodgeville, WI

    I worked at Lands' End full-time for more than a year

    Pros

    There is a small amount of great people there that you will want to remain friends forever. That's it!!!! Though most of those people leave as soon as their 2 year contract is up, if not before.

    Cons

    -Poor leadership and management from the top down.
    -Manipulative, unqualified employees seem to be rewarded and retained over talented, qualified and innovative members.
    -Growth is not nurtured nor encouraged.
    -The environment is so toxic which makes it impossible to do ones job or be rewarded or acknowledged.
    -The toxic leaders make the lives of those threatened abusive and intolerable.
    -HR/ ES are unprofessional and useless in difficult situations and do not handle issues well.
    -Ethics are not practiced.
    -many false promises, no delivery.
    -people are concerned for themselves rather than doing what's best for the company.
    -environment feels like a shark pool rather than a work place.
    -overall, very sad to see a brand with a heritage and potential be destroyed by unnecessary politics and drama.

    Advice to ManagementAdvice

    - Say thank you and practice manners. It goes a long way and cultivates respect, which is much needed.
    -Reward employees. Without them, there is no product and no results. Know what is truly valuable. The company is so top heavy and forgets how important each factor is to the equation.
    -Be more involved. Exec leadership is so removed from most important part of the structure.
    -Be transparent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    Was a great place to work, now not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dodgeville, WI
    Current Employee - Anonymous Employee in Dodgeville, WI

    I have been working at Lands' End full-time for more than 10 years

    Pros

    The stress of the micromanagement and finger pointing are a great weight loss plan.

    Cons

    There is so much micromanagement that every decision, no matter how small needs to be approved by multiple layers of management. However, you need to keep all documentation of the decision so that when another leader disapproves of the decision that was made, you can cover your rear end. This used to be a team oriented environment that rallied around each other. Now it is a very poisonous atmosphere where there is a lack of trust at every level. There are very few employees left that worked when Gary Comer (who understood how to motivate employees) owned the business. They have been fired or forced out because they are unwilling to "change!" The newer people have been rotating in and out so fast that you hardly learn their names before their two year contract is up and they can leave without financial penalty. Managers rule by fear and intimidation and demand more than can be done by mere mortal. They brag about how much labor expense has been saved in the SEC filings...they left out the part that many of the ones left to pick up the pieces have been driven to insanity. It doesn't take an employee satisfaction survey to understand the root cause of the lowest morale in company history. Hire VP's that understand how to motivate and treat employees so that they want to give it all for the company...most people will bend over backwards when the feel they are sincerely valued and appreciated. Gary Comer understood this.

    Advice to ManagementAdvice

    1. Give clear direction of the vision and let people do their jobs. Stop the micromanagement that stifles creativity and sense of ownership.
    2. Fire the ruthless individuals (managers) that don't have respect for their coworkers and think that they are superior to everyone below them. Some of these individuals are high in the ranks! Most everyone will comply with commands when they have a gun to their head; however it does not create a passionate employee.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    It's Ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lands' End full-time for more than a year

    Pros

    The people are great - many homegrowns that are into real Wisconsin culture. It's very down to earth.

    Cons

    Too much politics and CYA - makes for very stressful environment

    No opinion of CEO
  10.  

    Obsessed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  Savannah, GA
    Current Employee - Shop Manager in Savannah, GA

    I have been working at Lands' End full-time for more than a year

    Pros

    GREAT product quality, great member base, and merchandising execution standards!

    Cons

    Some Stores can unfortunately close.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lands' End part-time

    Pros

    Really had a pleasure at Lands End with my short time there. Flexible hours (a plus for college students). Great culture. Great environment. And good pay for college students looking for work during their peak seasons.

    Cons

    I've heard of complaints about Sears having too much power over seeing operations at Lands End. But what do I know? I'm just a packer for the holiday seasons.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Lands' End? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.