Lane Bryant Reviews

Pros

salary, co-workers, discount, benefits and close proximity to home.

Cons

unorganized
no training
overly high expectations
selling crdit cards

Advice to Senior Management

need general guidelines on the store level. Be consistent on promotions and window changes.
Have realistic expectations.

Pros

Good relationship between the teams and people. People respect each other and work together towards a common cause. Good balance between work/life

Cons

Corporate office interference in business strategy

Advice to Senior Management

Let the organization operate without too much interference. Spent way too much time reporting back and justifying to corporate vs running the business. Need to be more open and visionary

Pros

Love the people I work with, 40% off on clothes all the time, once a month for a week 50% off, lots of free giveaways

Cons

Work weekends, nights, and holidays, low pay even in management, physically exhausting

Advice to Senior Management

Raise how much you pay your employees and you will have better employees.

Pros

great people, great team, great management at store level, good communication, free products occasionally, fun and fashionable clothes and accessories, a relaxed and flexible dress-code, I love helping guests!

Cons

been there almost 4 YEARS with 8 above average reviews (done every 6 months), have taken on extra unpaid role with extra work as "credit captain" yet I've only been awarded ONE raise of SIX CENTS since 2008. Not even a cost of living raise, and most stores are in the same position. Reasons for not getting raises included that the" company spent too much money in advertising" or we didn't meet last year's numbers in a RECESSION. The lack of a raise DOES NOT MEAN they don't expect the world.

They want you to get someone to sign up for 1 credit per shift per associate as well as routinely upsel and keep track of and make hourly, segment, and daily goals (in sales, UPT, ADS comp, credit, plan). They stress accountability above all, for our personal and store goals, yet again, no one is rewarded for their loyalty OR hard work! Ironically, corporate managers themselves are unnaccountable, because no matter how high up the latter you go to inquire about the no raise issue or any other serious matter, it is always someone higher who made the decision so there's "nothing they can do." to help you.

They will giveth, but have no problem taking away. For a few months, to deal with the insane number of employee complaints and walk outs last year due to the company promising raises but not delivering AGAIN, they instated a bonus incentive for part time managers and even regular hourly associates who made their store goals. It wasn't much, but at least it was rewarding those who worked the hardest. After 3 months, the program was reduced so that only full time employees bonused. They do not care about low worker moral!

inconsistent policies which confuse customers and put us in the hot-seat with customers, yet when we do what corporate repeatedly tells us to do, corporate doesn't back our decisions up. For example, LB has a strict "no attached tags, no return" policy they shove down our throats, telling us how much $ the company lost due to those allowances, then when we tell a customer politely we cant return them because the tags are off and therefor they are unsellable to other customers as new. Hence we cannot take it back, corporate tells us to do it anyway if they get a complaint. This happens all the time!

A lot of times, customers can get things CHEAPER than employees can even with their discount if they shop promotions and use coupons, which we are not allowed to use ( even in the place of our discount).

Advice to Senior Management

Stop undervaluing your store level workers! Competative wages and regular raises attract superior workers and increase company moral! Store level workers are the back bone of the company, and they deserve to be rewarded accordingly with a MINIMUM of a cost of living increase.

Pros

Open door policy, great employee discount

Cons

WAY TOO MUCH PRESSURE FOR CREDIT (seriously- it is ridiculous)

Advice to Senior Management

No one wants to be pressured into getting a credit five times in the same visit to a store.

Pros

Flexible Hours
Satisfying
Friendly Atmosphere
You get a lot of free things and the employee discount is awesome.
There isn't much competition between other sales associates because you don't work together.

Cons

Way too much pressure for credit
Hours fluctuate way too much, not dependable source of income.
Weird scheduling, and being on call is the worst.

Pros

Rewarding to help others style themselves. Especially those challenged in doing so.

Cons

High expectations, with low compensation. Low payroll hours.

Advice to Senior Management

Keep a happy workplace, to make up for the downsides.

Pros

Job is rewarding. When you've helped someone who is crying with joy because they found a bra/cute outfit that fits how can it not be!
Coworkers including SSL are great and supportive.

Cons

Work/life balance is impossible.
Pay for Associates is low with the expectation of long hours.
Long hours on your feet but that's true of all retail.

Advice to Senior Management

Bring pay scale more in line with other retailers.
Product quality is slipping. Improve it before you lose more customers.
Encourage better work/life balance particularly for full time people.

Pros

I like the bonuses and discounts!

Cons

On calls for stylist suck! They basically have no life which makes it hard to retain people! Therefore always have to train new people! Too many goals to focus on! When you have too many it takes away from what is really important!

Advice to Senior Management

A good leader always looks back to see if he is still being followed!

Pros

You get to meet many new people and form friendships. you get to help people with fashion and let them embrace their inner and outer beauty no matter their size.

Cons

They give little hours, little pay, and no room for promotion. Average hours per week are 10, which is not helpful if you have rent and bills.