Lane Bryant

www.lanebryant.com
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Lane Bryant Reviews

Updated February 16, 2015
Updated February 16, 2015
246 Reviews
2.8
246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Linda Heasley
18 Ratings

Review Highlights

Pros
  • The employee discount was one of the best perks of the jobs , flexibility with hours (in 28 reviews)

  • they have a great discount program and you can learn about new products and get those free (in 28 reviews)


Cons
  • Not much room for growth, not enough pay, lastly the pushing of the credit cards (in 35 reviews)

  • I worked for them for 3 years and only got one raise when the state minimum wage was raise (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loved working with this company and women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Lane Bryant (more than 8 years)

    Pros

    the people and the atmosphere.

    Cons

    payroll, not enough to support store needs

    Advice to ManagementAdvice

    it would be to the company as a whole, not the women we directly work with

    Neutral Outlook
  2.  

    Fashion minded place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Foley, AL
    Current Employee - Sales Associate in Foley, AL

    I have been working at Lane Bryant part-time (more than a year)

    Pros

    Helping customers find the perfect bra and finding a great new look for them is very rewarding. co workers are great and management is flexible and supportive. Pay is adequate for retail and the opportunity for advancement is good.

    Cons

    Floor is always being re-set, constantly changing. Pay really could be a little better and having to push credit is annoying to customers.

    Advice to ManagementAdvice

    Incentives for selling credit and maybe a commission plan.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    This job was very operational.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lane Bryant full-time (more than 5 years)

    Pros

    Knowledge of systems and operations was gained and it elevated my standards in these areas of the business. I have used these skills at my existing company in my role.

    Cons

    Due to the fact it was so operationally focused and the payroll was very limited, the customer experience suffered. Also, this was the most political retail environment I have ever worked in.

    Advice to ManagementAdvice

    Hire leaders with integrity that will ensure the customer comes first.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    They've got a mission and a vision, but unfortunately the corporate whirlwind is getting them nowhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lane Bryant full-time (more than 3 years)

    Pros

    I'm plus-size so being in this environment, I feel as though I have a better understanding of our client and what she wants.

    Cons

    Too many layers of corporate sillytime so nothing can get done. Spin spin spin. Pick a lane and commit. Every time management changes, so does the logo.

    Advice to ManagementAdvice

    Out with the old and in with the new. And how about a job description. That would be nice.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Love/Hate Relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Sacramento, CA
    Former Employee - Store Manager in Sacramento, CA

    I worked at Lane Bryant full-time (more than 5 years)

    Pros

    Started out so amazing. Had great upper management that were really willing to push and grow the team. It was a wonderful time. We all worked hard, but it was worth it. Good discounts.

    Cons

    You know when the party is over and its time to leave, so sad. Terrible, pathetic upper management. Ineffective. I come to work to do a good job. Help me, help you. And the clothes are a hot mess too.

    Advice to ManagementAdvice

    Don't just hire "yes" men/women. Hire and retain people passionate about the company. It really is okay for people to challenge the way things have always been done. You might learn something.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Loved It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Grandville, MI
    Former Employee - Part Time Sales Associate in Grandville, MI

    I worked at Lane Bryant part-time (less than a year)

    Pros

    Great Pay, Great Managers, Felt Like A 2nd Family.

    Cons

    Not A Lot Of Hours.

    Advice to ManagementAdvice

    Keep doing what you guys are doing, you are amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great coworkers, horrible hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Lane Bryant

    Pros

    The staff is amazing and they look out for each other.

    Cons

    The hours and pay aren't pretty bad. There is no way to live working solely at Lane Bryant.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Please Respect Store-level Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Las Vegas, NV
    Former Employee - Seasonal Sales Associate in Las Vegas, NV

    I worked at Lane Bryant part-time (less than a year)

    Pros

    Great discount, fair work-life balance, great co-workers with a positive environment. I consider this a nice first job.

    I worked for Lane Bryant two different times and at two different locations and I will admit that it was positive environment. Not only that, they were happy to work around my school schedule and the discount was wonderful. Overall, it's a good place to start gaining some experience and getting your foot in the door of the working world. There was on-the-job training and they really ease you in--especially if you start off as a seasonal worker.

    Cons

    Low hours, some company morals, technology is obsolete, incentives aren't what you would expect, unorganized, respect from customers goes unnoticed, and lack of communication--specifically between managers.

    As I mentioned, I worked for LB two different times at two different places, and both experiences ended the same. Every single time I was asked to cover a shift it was usually for the same people and I agreed every time. I received praise from customers and usually made my segment goal. What was my reward? The associates I covered for got promoted and I was laid off. At the first store senior management waited until the day before to inform me, one of the other associates, and three of the managers that we no longer had jobs.

    At the second store a year later I had my hours cut and was told by one manager to come in to work a week and a half later for my scheduled shift. So I did. Only to find out from a different manager once I arrived to the store that I had been laid-off six days prior because that's what senior management told her to do.

    Advice to ManagementAdvice

    My advice to senior management: let store managers manage their own associates. The managers work extremely hard, but they can only do so much with what you give them. It isn't fair to anyone when associates are only allowed to work 4 hours while managers work fifteen-hour shifts most days of the week. Also, if a store is going to close and you aren't willing to relocate your associates, please give them some notice so that they can try and find work else where.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    as a store manager I very much enjoy working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Lane Bryant

    Pros

    very hands on customer service based selling

    Cons

    technology is very far behind a lot of computer issues especially

    Advice to ManagementAdvice

    use all of the sales tools provided to you for training and ongoing accountability

    Recommends
    Positive Outlook
  11.  

    great experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Pittsburgh, PA
    Current Employee - Part Time Sales Associate in Pittsburgh, PA

    I have been working at Lane Bryant part-time (less than a year)

    Pros

    the employee discount is amazing and they actually care about the client

    Cons

    not enough hours but management tries to help all they can

    Advice to ManagementAdvice

    keep doing what youre doing

    Recommends
    Positive Outlook
    No opinion of CEO

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