Lane Bryant

  www.lanebryant.com
  www.lanebryant.com

Lane Bryant Reviews

Updated November 15, 2014
Updated November 15, 2014
224 Reviews
2.7
224 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Linda Heasley
11 Ratings

Review Highlights

Pros
  • they have a great discount program and you can learn about new products and get those free (in 28 reviews)

  • Employee discount was the biggest advantage working for the company (in 26 reviews)


Cons
  • Not much room for growth, not enough pay, lastly the pushing of the credit cards (in 32 reviews)

  • I worked for them for 3 years and only got one raise when the state minimum wage was raise (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lane Bryant

    Pros

    Good to their employee. Love their clothes.

    Cons

    They need not to abuse the good and treat everyone the same.

    Advice to ManagementAdvice

    Help more with the training piece.

  2.  

    I love working for lane bryant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Chicago, IL
    Current Employee - Part Time Sales Associate in Chicago, IL

    I have been working at Lane Bryant part-time (less than an year)

    Pros

    Company is all about old school customer service and communication

    Cons

    Have to ask about credit cards but that's no big deal.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work, if we didn't have to push the credit card.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Key Holder
    Current Employee - Part-Time Key Holder

    I have been working at Lane Bryant part-time (more than an year)

    Pros

    Fun work environment. Great coworkers. Interaction with customers is top rate. Fun and trendy styles.

    Cons

    You have to be careful when buying clothes from Lane Bryant. Many are cheaply made, and fall apart or stretch out of shape in little time. It's hard to sell a product that you don't believe in completely. Also, there is way too much emphasis on selling their credit card.

    Advice to ManagementAdvice

    We continually hear complaints from customers about our product line being too "youthful" or "trendy". I understand that Lane Bryant is trying to rebrand themselves, but perhaps consider incorporating some styles to satisfy the older clientele.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Remember it's a Sales driven world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Lane Bryant part-time (less than an year)

    Pros

    Comfortable environment with opportunity to earn more hours for the hard workers.

    Cons

    Lack of opportunities to work up in the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Love customer service, used car salesman credit attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in North Attleboro, MA
    Current Employee - Part Time Sales Associate in North Attleboro, MA

    I have been working at Lane Bryant part-time (less than an year)

    Pros

    I absolutely love helping people .its my passion in life.there are always one million things to get done and I love that you are kept busy.the discount is wonderful as well as the times the company gives you the newest bras to try out so you can have a hands on product education experience to give to clients.

    Cons

    The pressure they put on selling credits is heavy.too heavy.it makes you feel like a used car salesman.they look at it like if you are not pulling in the numbers for credit then that must mean you are not doing your job.even if you work your tail off.the hours are pretty restricting. There are many days my last action would benefit from a 3rd person being on the floor so we weren't scrambling and didn't have to shuffle clients around constantly.

    Advice to ManagementAdvice

    Instead of having just credit oriented district conference calls I believe that if you invested more emphasis on a solid customer service staff that would improve all aspects .

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good atmosphere and great people to work wit .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Lane Bryant part-time (less than an year)

    Pros

    Discount is awesome and the ladies I worked with were great

    Cons

    Not enough hours. Their budget is really low

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    so so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Saint Louis, MO
    Former Employee - Store Manager in Saint Louis, MO

    I worked at Lane Bryant full-time (less than an year)

    Pros

    employee discount and merchandise were nice

    Cons

    lack of values; training was incomplete; poor leadership

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Disorganized, no real training, no company values felt at store level.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lane Bryant

    Pros

    Free product when new item came.
    You could always see what goes to reduction first.
    Nothing really else I can think of.

    Cons

    No training. Work off the clock is expected. Manager wasn't into developing and training people.
    Customer service not a focus.

    Advice to ManagementAdvice

    Train people and treat the little people with respect. We pay your salaries. It shouldn't be about titles. It should be about team work and building a better business from the inside out!

  10.  

    Great when I firsy started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Lane Bryant part-time (more than 3 years)

    Pros

    The employee discount was one of the best perks of the jobs , flexibility with hours.

    Cons

    The current management is horrible , hours are based on how well your coworkers like you and not how well you do your job, constantly trying to get customers to apply for credit cards , not being able to advance to a management position.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Nice Enviroment, Awful Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lubbock, TX
    Former Employee - Sales Associate in Lubbock, TX

    I worked at Lane Bryant part-time (more than 3 years)

    Pros

    lots of training opportunities, great and diverse co-workers, positive work environment, well structured daily routines and clear goals

    Cons

    only pay minimum wage, credit card goals often unattainable

    Advice to ManagementAdvice

    Most of our customers are repeat shoppers--credit card goals do not reflect our clientele. You can't force someone to apply for something they already have. Also, during a recession, is it ethical to promote card sales so forcefully?

    Recommends
    No opinion of CEO

Work at Lane Bryant? Share Your Experiences

Lane Bryant

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.