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Laura K.T. Schriver
I worked at Language Services Associates as an intern for less than a year
Pros – I had great co-workers, the office was a very laid back working environment with casual attire, interns were only required to work Monday through Thursday.
Cons – There seemed to be a lot of turnover within the company. There were also a decent number of temps hired to fill specific functions, without much opportunity to be taken in by the company afterwards.
2013-04-03 11:08 PDT
I worked at Language Services Associates
Pros – It's easier to get hired since no one is full-time, and the atmosphere is probably a little bit lighter as a result of that. For most people it's a second job, and since they pay well above minimum wage, you can do pretty well as long as you have a full time job, or if you are in school and live at home. I thought most of the supervisors were pretty nice. You were definitely expected to not slack off, and they verified that through checking your call statistics. That was actually a good thing, because it meant that everyone was sharing the work equally (unlike some places I've worked, where a small percentage of the people do a large percentage of the work). The coordinators were also all very helpful and they are good coworkers. LSA does some cheesy things to raise employee morale, and I appreciated it. I think they did a good job creating an image of the nice atmosphere that they wanted for the company and for the coordinators.
Cons – You can only work part-time. Other than that, I think it's a perfectly fair exchange in terms of labor for dollars.
Yes, I would recommend this company to a friend
2012-04-27 09:53 PDT
1 person found this helpful
I worked at Language Services Associates
Pros – Ability to be trained and work from home. From the comfort of your house you can work in a highly regarded career without the expense of a wardrobe, commute, gas and parking expense. This company will train and give you all the resources necessary to perform well.
Cons – This company offers one of the lowest per minute salary regardless of the ability, training and documentation required to perform it. Many of their interpreters have court qualified status, have been working for them for some time, are in the list of several judges and companies as preferred interpreters, have bachelors, masters and even PhD;s but their pay continues to be the same as recently hired, non-professional, non-degreed interpreters.
Advice to Senior Management – Need to revisit per minute offer based upon years of service, experience and interpretation quality and accomplishments. Everyone is the same across the board.
2008-09-14 13:15 PDT
I have been working at Language Services Associates full-time
Pros – Good, over qualified people stuck in menial jobs.The people/employees make this place a bearable company.
Cons – Very low pay. Very highly educated employees are paid a little more than the minimum wage. Company expects employees to keep taking on additional responsibilities and work in any and all department to help them, but they do not compensate the employees accordingly. They try to take advantage of employees all the time, but very cleverly avoid the legal implications. Surely, on paper, they may not get into trouble with labor laws. They advertise an opening with a different title, but then then when they offer the job, it is another story. They hire an employee for a certain job with a set of roles and responsibilities, but they soon change them and almost corner the employee to take on completely unrelated set of roles and duties. A person hired to do administrative job is asked to take on a customer service role or a designer hired for graphics, is asked to work in marketing. People are always felt underpaid and exploited, but keep silent because of a bad job market. The company asks for self-evaluations to be submitted yearly, but never evaluate or increase pay which they say would happen yearly. They sneakily avoid the evaluations and pay raise and pay raises are an even bigger joke. Employee has to keep on top of it or the company gets away with it. The company benefits are next to nothing.
Advice to Senior Management – The management only cares about numbers and does not realize that people come first. We do not care about the $10.00 gift cards that you throw at us every now and then, just give us a fair pay. Start paying industry standard salaries and you will see that happy, stress- free, satisfied employees can make the numbers look better.You might think that the market is saturated with new graduates and so you can get away with hiring those kids at a low pay all the time, but if you have a long term vision, you should know that good quality employees will help the company grow in the long term.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-05 11:37 PST
I have been working at Language Services Associates full-time for less than a year
Pros – Motivation: Management constantly motivates their employees though emails, chat and over the phone
Team Work: Interpreters help one another all the time
Glossary: Interpreters can profit from the glossaries and add their own
Resources: Website with tons of useful information
Cons – Rates are too low for a medical interpreter position
Not enough preparation/training, only a few days. It is more of a day to day training. You learn by try and error.
Equipment makes it hard to understand callers. It does not only depend on the company itself but on their customers.
Advice to Senior Management – Increase the interpreter's rates.
Keep up the good job in motivating interpreters
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-06 04:40 PDT
1 person found this helpful
I have been working at Language Services Associates
Pros – None I can think of. There are plethoras of interpretation/translation agencies mushroomong in the US, and it this particular professional area it's an employee's market...
Cons – One major downside is ridiculously low pay rate for an over-the-phone interpreters. I have contracts with six other agencies, and LSA is definitely offering the lowest per minute rate. We, interpreters are here for money, not the charitable assignments...
Advice to Senior Management – You need to overhaul your pay rate system. You cannot pay the same rate for a seasoned and experienced OPI in a high demand language pair and an unexperienced novice.
No, I would not recommend this company to a friend
2009-02-21 13:20 PST
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