Language World Services

  www.languageworldservices.com
  www.languageworldservices.com

Language World Services Reviews

Updated September 2, 2014
Updated September 2, 2014
5 Reviews
3.3
5 Reviews
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David Landry
2 Ratings

Employee Reviews

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  1.  

    Great introduction to interpreting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interpreter in Sacramento, CA
    Former Employee - Interpreter in Sacramento, CA

    I worked at Language World Services as a contractor (more than an year)

    Pros

    When I worked for LWS there was a great amount of flexibility. You accept the assignments you want without repercussion if there were jobs you couldn't accept. There were regular continuing education classes and the orientation was spot-on for the ethical and linguistic aspects one has to take into careful consideration as an interpreter. Sending reliable, accurate and culturally equipped interpreters was a priority.

    Cons

    At the time mileage was very poorly compensated. The hourly wage was reasonable for someone in or recently graduated from college, or for those looking to help their communities and supplement their income. Some job sites were too far a distance to justify the expenditure of time. You have to be available/on call though you may not receive an assignment. Language requests depend on your region, which can affect the number of requests you receive. If you are starting out this is a good choice to gain experience in the medical setting.

    Advice to ManagementAdvice

    They have raised the hourly pay rate to $32/hr, which is the minimum any certified interpreter would work for, and that's an improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Executive Level Consultant for Language World Services, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Healthcare & Human Service On-Site Language Interpreter in Sacramento, CA
    Current Employee - Healthcare & Human Service On-Site Language Interpreter in Sacramento, CA

    I have been working at Language World Services part-time (more than 5 years)

    Pros

    This on-site healthcare/human interpreting service agency is unique. Only agency in California that tests, trains, mentors, supervises, mandates observations/assessments and CEs of its "employee" interpreters. Interpreters are given classroom instruction and continued guidance that is unprecedented in this industry. They have flexibility in balancing personal life and work schedule through both Supervisors and Internet Scheduling system.

    Cons

    The pay is between $20 and $37 an hour depending on the location and complexity of the on-site assignments. The training, supervision and leadership is very strong; however, assignments are based upon client needs and are unpredictable. Ex: An interpreter may have 20 assignments one week and 2 the next. It is even more problematic if you speak a language of lesser diffusion. This industry is growing dramatically and poses challenges to LWS in meeting that growth.

    Advice to ManagementAdvice

    Keep listening to your interpreters and investing in the quality side of your interpreters. Communicate more clearly to your interpreters as you make changes and anticipate challenges. You are the only agency that uses an "employee" vs. independent contractor model ... keep fighting for a higher level of respect for your interpreters and the LEP (Limited English Proficient) patients/recipients and medical/human service organizations that depend upon your vision of professional interpretation.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not A Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Language World Services as a contractor

    Pros

    Nothing much except paid-training. Few good supervisors

    Cons

    No benefits, no promotion, bad administration . .

    Advice to ManagementAdvice

    Most of staffs are unprofessional and unpleasant to work with.

    Doesn't Recommend
    Negative Outlook

    Language World Services Response

    Apr 4, 2014Director of Client Relations

    Language World Services would like to clarify that we direct hire all of our interpreters--we do not work with contractors. Additionally, while we do not currently offer many traditional promotions ... More

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  5.  

    Challenging, varied and satisfying on-site health interpreting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On-site Medical Interpreter in Sacramento, CA
    Current Employee - On-site Medical Interpreter in Sacramento, CA

    I have been working at Language World Services part-time (less than an year)

    Pros

    Good training, flexible hours, interesting assignments, wide range of interpreting contexts, ample opportunity to increase knowledge and skills, satisfying relations with patients and many practitioners.

    Cons

    No benefits, no paid holidays, no paid vacation, unpredictable schedule. Travel time is often much greater than actual interpreting time. No-shows can be frustrating.

    Recommends
    Positive Outlook
  6.  

    A great temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Receptionist
    Current Employee - Receptionist

    I have been working at Language World Services

    Pros

    Management is smart and on point

    Cons

    No opportunity for growth in the company

    Advice to ManagementAdvice

    Teri is wonderful.

    Doesn't Recommend

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On-site Interpreting

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