LanguageLine Solutions

  www.languageline.com
  www.languageline.com
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LanguageLine Solutions Reviews

Updated September 26, 2014
Updated September 26, 2014
119 Reviews
2.2
119 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LanguageLine Solutions President & CEO Scott W. Klein
Scott W. Klein
35 Ratings

Review Highlights

Pros
  • I work from home I don't care about paid holiday or sick leave (in 67 reviews)

  • I'm able to work from home and able to help people (in 7 reviews)


Cons
  • No benefits either or anything to show appreciation (in 25 reviews)

  • Low salary (minimum wage) , No benefits, No paid vacation or sickness (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great pay, great management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LanguageLine Solutions

    Pros

    Very laidback management, great friends and people and opportunity to meet and make friends with people. Job satisfaction and great pay, benefits and vacations as well as 401k.

    Cons

    Sometimes good friends you make will not be there the next day which is a huge blow when you know them for a long time, sometimes its really slow and nothing to do but read and read.

  2.  

    Gave me an opportunity to work from home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephonic Interpreter
    Former Employee - Telephonic Interpreter

    I worked at LanguageLine Solutions part-time for more than a year

    Pros

    Easy job, no commute if you are an at-home employee, direct deposit.

    Cons

    no paid vacation, benefits are expensive

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Wonderful experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mandarin Customer Service Interpreter  in  Dallas, TX
    Former Employee - Mandarin Customer Service Interpreter in Dallas, TX

    I worked at LanguageLine Solutions part-time for more than a year

    Pros

    Knowledge gained through working with different fields, good pay, flexible hours

    Cons

    Complicated management system, not ideal for career growth

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    The opportunity to show my potential and shine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - All Call Interpreter  in  Hyannis, MA
    Current Employee - All Call Interpreter in Hyannis, MA

    I have been working at LanguageLine Solutions full-time for more than 5 years

    Pros

    They respect me as a professional and recognize that I strive to give my best, even when my best is not enough. At LLS the "non discrimination policy" takes new meaning because of its diverse employees.

    Cons

    Hourly wages does not allow me to have only one job.

    Advice to ManagementAdvice

    Better IT department

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    LanguageLine Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vietnamese Interpreter  in  Garden Grove, CA
    Current Employee - Vietnamese Interpreter in Garden Grove, CA

    I have been working at LanguageLine Solutions part-time for more than a year

    Pros

    work at home, ok pay

    Cons

    boring, no benefits, no insurance, no bonus, no raise....

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A sense of accomplishment and ability to make a difference!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager  in  Tucson, AZ
    Current Employee - Senior Marketing Manager in Tucson, AZ

    I have been working at LanguageLine Solutions full-time

    Pros

    This is entirely unsolicited and reflects my own personal opinion but it is a very real testomony from someone who speaks first-hand. Knowing there are many options and choices of language service providers, to me it is important not to have a "job" but to have an environment that allows my creativity to thrive and values my voice and input so I can inspire. In Langauge Line Services, I have found not only that but have also being inspired myself time and time again by its own mission of commitment to quality and excellence. It is the people that make a company great and I am proud to be among the best. It is not often that employees are given opportunities to be heard but this organization not only listens, but allows you to affect change and supports creative thinking. Our CEO has been at the forefront of many important industry-changing initiatives and has remained committed to doing the right thing for the good of the profession. The organizations commitment to enhancing quality standards is evidence of this in that it has invested more financial and human resources toward the development of a national standard of practice and other initiatives than probably all of its competitors combined. I would wholeheartedly encourage anyone who is committed to being the best in what they do to pursue a career here!

    Cons

    With leadership comes a sense of responsibility and often change requires bold industry-evolving moves. These sometimes can be controversial and can impact plans so its important to remain flexible and patient. This is a normal part of change and evolvement however and can also be very exciting and rewarding.

    Advice to ManagementAdvice

    Continue to expand on the already existing culture of providing a culture conduscive of supporting creativity and talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    wonderful & very challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Online Interpreter
    Current Employee - Online Interpreter

    I have been working at LanguageLine Solutions

    Pros

    flexibility to work from home
    oportunities for growth
    learning on the job about many different sectors
    Updating and increasing the knowledge of languages
    retaining a good memory as you go older

    Cons

    pay but working from home cuts down many expenses
    limited mobility

    Advice to ManagementAdvice

    LLS should require from clients to use phones sold by LLS. To make sure all the phone are in excellent shape, and provide clarity in sound. To also make a profit from selling the phones.

    Recommends
  9.  

    Working for Languageline Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Phone Interpreter
    Current Employee - Phone Interpreter

    I have been working at LanguageLine Solutions

    Pros

    Work from home. flexible hours, no need to have a car to get around. no spending on gas and no boss looking over my shoulders.

    Cons

    I understand that it is a very competitive industry and your prices must be kept low in order to help customers use your services but the pay should be better in order to keep the turn over rate down. There should be a benefit package included in order to show employees that it is worth their while to stay with Languageline Services.

    Advice to ManagementAdvice

    Great leadership at Languageline Services. Your phone interpreter recruiters are very freindly and courteous and make the whole interview and testing process very enjoyable.

    Recommends
  10.  

    This job is not for everyone but Ideal for some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Spanish Interpreter
    Current Employee - Spanish Interpreter

    I have been working at LanguageLine Solutions

    Pros

    FLEXIBLE SCHEDULE, But structured & steady work.
    Base Salary , Work from home, reduces stress
    No brainer easy work

    Cons

    No raises, paid vacation, medical benefits, promotions- nothing extra
    long process to start

    Advice to ManagementAdvice

    Give raises and benefits people would never leave its a good arrangment

    Recommends
  11.  

    Good company to work for, supervisors are very helpful and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interpreter  in  El Paso, TX
    Former Employee - Interpreter in El Paso, TX

    I worked at LanguageLine Solutions part-time for more than a year

    Pros

    You can choose your own schedule, you can work from home.

    Cons

    On busy days, it can become stressful to interpret call after call.

    Recommends
    No opinion of CEO

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