Laureate Education

  www.laureate.net
  www.laureate.net

Laureate Education Reviews in Baltimore, MD

Updated November 5, 2014
Updated November 5, 2014
158 Reviews
2.5
158 Reviews
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
93 Ratings

Review Highlights

Pros
  • Company is growing fast and the industry is exciting to be a part of (in 8 reviews)

  • Great benefits, great colleagues, great location (in 10 reviews)


Cons
  • Horrible work life balance, poor technology for staff, sloppy development practices (in 20 reviews)

  • Terrible upper management, low employee morale, micromanagment, inconsistency within (in 11 reviews)

More Highlights

79 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Miss the Old Days... Things stopped Improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Baltimore, MD
    Former Employee - Human Resources in Baltimore, MD

    I worked at Laureate Education full-time (more than 5 years)

    Pros

    Smart people, great location, working in Higher Education is rewarding. was an amazing cuklture 5 years ago, has been declining.

    Cons

    Innovation is not welcome, they like to do things the same way. Hire unnecessary people who are impressive on paper and kill the culture. Senior Leadership has lost the pulse of what the average employee wants or needs. Morale suffers.

    Advice to ManagementAdvice

    Come out of your executive offices and meet your people who are doing the work, not just the mid level managers who only tell you what they want you to know.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Laureate Education full-time (more than 3 years)

    Pros

    Great location, have hard-working employees that are really great to work with.

    Cons

    No consistency in upper management in terms of advancement potential.
    Very low annual merit increases.
    Work-life balance issues, very long hours with minimal recognition back.
    Technology commitments don't match the company's aggressive growth plans.

    Advice to ManagementAdvice

    Start listening to your middle management and staff-level employees on major issues. Need to development new hire and management development training. Review your divisions for consistency related to senior management to direct reports span of control

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Fast paced and growing organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Project in Baltimore, MD
    Current Employee - Global Project in Baltimore, MD

    I have been working at Laureate Education full-time (less than an year)

    Pros

    Excellent benefits and friendly staff.

    Cons

    Work life balance needs to improve.

    Advice to ManagementAdvice

    Try more telecommuting for positions.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Great growth opportunities...if you're a favorite of management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    They have a very competitive benefits package and the benefits team cares about employees. The benefits are also fairly affordable for dependents compared to a previous employer. Education reimbursement is great and they have a graduation bonus if you graduate from a school that is part of the Laureate network. The work location (Harbor East) is nice with a lot of newer businesses around; fast-paced environment; good company perks in terms of free food, events, etc. Company is growing fast and the industry is exciting to be a part of. International community is great to interact with when we have the chance to.

    Cons

    There is a LOT of favoritism and a lot of promotions for people based solely on personal preference of management and nothing to do with experience, skill, or time in job; management doesn't have a lot of care for employee work/life balance; upper level management seems to have no clue of what employees actually do; HR tends to not have a clue about what is going on or they don't care, even though they're very nice when you talk to them; big salary differences for people in the same position doing the exact same thing; people around me seem to be leaving all the time, especially in the enrollment areas and that makes for a lot of confused people all the time and a lot of retraining of new people all the time. Not a lot of opportunity for training in my area.

    Advice to ManagementAdvice

    Try to be objective in managing your workforce. Remember to show all of your employees that you appreciate them and remember that we aren't robots and can't make the impossible happen all the time. Remember that we can't work 24 hours a day and that we need to see our children, eat, relax and sleep. Try to be fair with how you treat people and take notice when people are consistent and dedicated. Be a team player and lead by example; don't just give orders without direction, instead, be willing to roll up your sleeves and help your team with big projects that have tight deadlines. Help to retain existing employees by paying them competitively since it seems like a lot of people that are here for a few years almost always leave because the pay that was competitive when they started is no longer up to speed with what others are willing to pay, so they leave for better offers because the internal increases aren't that great for most of us.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Pretty Good Intern Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Baltimore, MD
    Former Employee - Marketing Intern in Baltimore, MD

    I worked at Laureate Education as an intern (less than an year)

    Pros

    -great benefits (free Orioles game, lunches, etc.)
    -a large internship program with a lot of other college students you can connect to
    -a lot of great and helpful people working there
    -great pay
    -great facilities and it is located in the beautiful Harbor East

    Cons

    -I know a lot of interns who were bored because their managers were not very involved with them
    -however, there were some who were overwhelmed with the fast-paced work environment, but I would disagree with them

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very limited IT promotions, unless you are friends with an executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education full-time

    Pros

    Great location, great business. I think online education will continue to growth.

    Cons

    The company does a poor job of communicating internal opportunities with its employees. You look up and someone has new promotion and title. No internal notice; management just promoted the person they wanted to. Top heavy in executive management, but rarely are IT staff employees replaced. Budget constraint is the excuse, but the company is constantly hiring other executives. The company makes simple things difficult. Business and IT departments are cordial but often don't work as partners. A lot of mis-trust for some reason.

    Advice to ManagementAdvice

    Stop blaming project teams and developers for exceeding the budget when you requested an estimate before all of the requirements were known.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    No progress No future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk in Baltimore, MD
    Former Employee - Helpdesk in Baltimore, MD

    I worked at Laureate Education full-time (more than 3 years)

    Pros

    -International environment
    -You can find lots of interesting people

    Cons

    - lack of carrier progress
    -company is not investing in employees
    -no enthusiasm and support from managers
    -lack of external training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    What You Would Expect from For-Profit Education

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Degree Audit Coordinator in Baltimore, MD
    Former Employee - Degree Audit Coordinator in Baltimore, MD

    I worked at Laureate Education full-time (more than 3 years)

    Pros

    Baltimore office location, subsidized parking, work from home opportunities

    Cons

    Zero training, constant reorgs with upper management, raises below 1%, constantly acquiring new business it can't support, management states they're not looking to cut jobs but every job is filled in Poland, co-workers abuse student loan programs, registrar has zero experience and the Registrations manager paid employees to do her Walden class work.

    Advice to ManagementAdvice

    Figure out a vision and stick to it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Not Unless It's The Only Job In Town

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment in Baltimore, MD
    Current Employee - Enrollment in Baltimore, MD

    I have been working at Laureate Education full-time (more than 3 years)

    Pros

    Salaries are not bad. Benefits are very good.

    Cons

    Culture is "Do your job and shut up." Turnover is extremely high. Working 60+ hours a week for exempt positions is expected. Employees typically work until they burn out and leave as fast as they can. Company recruiters will openly tell you that departments under staff by 50% compared to other companies and they are told not to hire until they have no choice. No staffing plans. 3 restructures in the past 3 years, people are hired, trained, let go, more people are hired, trained, let go.

    Advice to ManagementAdvice

    If you really want to know how you are doing, send a survey to the spouses, domestic partners, boyfriends, girlfriends and kids of the people who work for you. Every spouse, etc. I've ever met despises this place for the way it treats the people they love.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Company & Great Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant (C Level) in Baltimore, MD
    Former Employee - Executive Assistant (C Level) in Baltimore, MD

    I worked at Laureate Education as a contractor (less than an year)

    Pros

    Excellent pay, excellent leaders, great remote help if needed, respect work life balance.

    Cons

    Heavy workload - the pay does match this well.

    Recommends
    Positive Outlook
    Approves of CEO

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