Laureate Education

www.laureate.net

Laureate Education Reviews

Updated January 20, 2015
Updated January 20, 2015
170 Reviews
2.6
170 Reviews
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
98 Ratings

Review Highlights

Pros
  • The company is growing rapidly and has a great mission to expand education around the world (in 8 reviews)

  • Great benefits, great colleagues, great location (in 11 reviews)


Cons
  • The work-life balance is manageable if you enforce it for yourself (in 22 reviews)

  • Terrible upper management, low employee morale, micromanagment, inconsistency within (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Good Experience at first until management created too many verticals that did not communicate horizontally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Laureate Education

    Pros

    Location, growth potential, benefits, generally everyone gets along.

    Cons

    Too many upper level management - ineffective

    Advice to ManagementAdvice

    Hire more indians to do the work. stop holding issue-less meetings just to schedule additional meetings without the proper stakeholders attending.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    -Very challenging work environment that offers exposure to the entire business
    -Interaction with students and ability to see how online education is changing their lives

    Cons

    -Company has a reputation for long hours and demanding work
    -Layoffs are common on a yearly basis in order to help the financial performance

  3.  

    Mostly positive, personality cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    Entrepreneurial, room for growth, good benefits for the most part, good location in Baltimore Harbor East, mostly collaborative, compensation good

    Cons

    Very much driven by personalities (especially the closer you get to the top) processes still nascent and so a lot needs to be done manually

    Advice to ManagementAdvice

    Increase focus on making these more systematic, less ad-hoc

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  5.  

    not really a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education

    Pros

    Inner Harbor Location
    Salary
    Stimulating ideas in play

    Cons

    Don't look behind the curtain

    Advice to ManagementAdvice

    Have some knowledge of the discipline you set out to manage

    No opinion of CEO
  6. 3 people found this helpful  

    Decent, but under poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PSID
    Former Employee - PSID

    I worked at Laureate Education full-time (more than 5 years)

    Pros

    Laureate offers decent pay and benefits along with a yearly bonus almost guaranteed in the department that I worked in. They were also flexible about working from home when needed and in general allowed me to find a perfect work/life balance.

    Cons

    The company is unfortunately under a management structure that favors creating higher-up positions for people where there isn't a need. It is the definition of a company with too many chiefs and not enough Indians. The potential for a really great, efficient team is there but is currently squandered by a lack of focus and common sense.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Trustworthy but too much change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education full-time (more than 8 years)

    Pros

    Executive leadership, for the most part is good particularly the CEO and Chairman of the company. The CEO of GPS is down to earth and a good business woman. There is a real student-focus in all aspects (academics, operations, etc.). Pay is competitive, as is the bonus opportunity (if eligible). Noteworthy efforts to apply Lencioni disciplines of 'healthy' to the organization.

    Cons

    Unfortunately there is a lot of politics and turnover (both voluntary and involuntary). These are not signs of a healthy organization. There is far to much organizational and programatic change to a point where stabilization and flywheel effects are impossible. HR is a mess.

    Advice to ManagementAdvice

    Pay attention to the talent review process and strive to keep good people in the company. Recently, there has been a lot of turnover where many good people are leaving because they have 'change' fatigue. There is room for more transparency about forthcoming changes and the impact. Most people are just waiting for the other shoe to drop instead of building excitement and motivation.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Heading in the Right Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Director in Baltimore, MD
    Current Employee - Executive Director in Baltimore, MD

    I have been working at Laureate Education full-time (more than a year)

    Pros

    Salaries are excellent, as are the benefits. The work is meaningful and as a professional education in public and private for many years, I respectfully disagree with those who question the quality of the education that is provided; so, I also believe the mission is a pro for the company, both in terms of providing educational opportunities to those who might not otherwise receive an education and in terms of the social change mission. There is a renewed emphasis on innovation that is exciting to be part of.

    Cons

    It is typical in the education world to get more days off than Laureate provides. Following an academic calendar/culture would enhance the educational mission and provide more alignment with the field.

    Advice to ManagementAdvice

    Re-consider some of the real ramifications of the "healthy org" culture, which is well-intended, but loses meaning over time. Many take the org to mean that people cannot disagree which is unhealthy. Additionally, a healthy org should have healthy people within it; ensuring work-life balance would help in this regard. I do believe this is changing because of new leaders in the organization, but some employees don't trust it based on past experience.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Working for Laureate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    What I love about this company is the willingness by management to go in a new direction if something isnt working. The people are wonderful, smart, and creative.

    Cons

    More transparency. Dont set people up for failure by lulling them into a false sense of security. If you want to lay people off...give them the heads up so they have time to look for other opportunities.

    Advice to ManagementAdvice

    Dont lay people off right before the holidays after asking them to give advice on how to streamline the department! Bad karma and leaves a bad taste in everyone's mouth....especially the employees who are struggling to stay loyal to this company!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Great potential, not realized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education full-time (more than a year)

    Pros

    fast paced and exciting, opportunities for advancement if you seek them aggressively. Great office location in Harbor East, terrific co-workers. You can see the difference you're making for students.

    Cons

    Upper leadership appears disorganized; many abrupt changes in management and direction; mass layoffs.

    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    A good run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Los Angeles, CA
    Current Employee - Enrollment Advisor in Los Angeles, CA

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    The best thing about working here is the people. This organization is built by a professional and diverse team of individuals who sincerely care about the institutional mission and goals by ensuring to promote "social change." Work life was simple and balanced. Although it was a stressful and fast paced work environment, it was still manageable. Time off was easy to request, even if it was the same day. Work and lunch schedules were flexible. The benefits package was more than satisfactory by offering HMO's, PPO, dental, vision, 401K, paid time off, vacation, bereavement, FSA, and tuition discounts of 70% off for employees and 25% off for immediate family members.

    Cons

    Quality leads were hard to come by. Marketing at times utilized poor lead generators and the statistics communicated to us were less than convincing on how leads convert to enrollment. Management lacked training and support from higher leadership in Baltimore. Information cascading from leadership seemed under researched and vague. Executives and their advisors struggled to establish organizational culture. The organization offered very little to zero growth opportunities. Empathy and quality communication could have at least been rehearsed when announcing our office closure. About 100 employees found out that they were without a job the very same day due to operation costs and the communication could have been more tactful.

    Advice to ManagementAdvice

    It would behoove management to first and foremost establish a quality organizational culture that radiates a sincere care for their employees, students, and communities. Restructure the chain of command. Too many chiefs and not enough indians. Seek new methods to motivate your people, especially managers. Give them the tools to be efficient leaders so that they may lead by example and offer expertise to their enrollment advisors. Establish an effective compensation system regarding CRD (employee self evaluation). The employee self evaluation system is rather tedious and redundant. Employees are measured on a thin margin only to receive a minuscule increase, percentage, or no increase at all. Burn out occurs all to frequently and it is recommended that new strategies and attempts to build morale be sought.

    Neutral Outlook
    No opinion of CEO

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