Laureate Education

www.laureate.net
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Laureate Education Reviews

Updated February 28, 2015
Updated February 28, 2015
178 Reviews
2.6
178 Reviews
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
103 Ratings

Review Highlights

Pros
  • The company is growing rapidly and has a great mission to expand education around the world (in 8 reviews)

  • Great benefits, great colleagues, great location (in 11 reviews)


Cons
  • The work-life balance is manageable if you enforce it for yourself (in 22 reviews)

  • Terrible upper management, low employee morale, micromanagment, inconsistency within (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Company had big intentions, but there was little direction in the execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Laureate Education full-time (more than a year)

    Pros

    I had a pleasant experience with the team members that I had the opportunity to work with. The work was challenging and rewarding.

    Cons

    Unfortunately, corporate leadership was all over the place and there was a constant change in the structure of the organization. It was like they were trying to figure things out on the fly. The move from Baltimore to Columbia, MD was a moral killer.

    Advice to ManagementAdvice

    Listen to your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    PSID employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education

    Pros

    Good benefits and pay, if you can put up with the demands

    Cons

    Executive level and management put employees in difficult situations.
    Expected to check email all the time even when on personal leave. You feel like its a 24/7 job with no time away.
    After rounds of layoff job security is always in the back of the mind of employees.
    Far too many 'yes men'

    Advice to ManagementAdvice

    Management stresses 'Healthy Work'. Yet most executives seem to be the route of the 'unhealthy' attitude by promising too much or not having the students in mind. They promote a ‘we can do attitude’ for personal gain without backing up the product. Executives say yes to anything the CEO wants and then set unreachable goals.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    Great diversity, pay, location, growing company

    Cons

    Opportunities for job movement, lack of management accountability, vacation

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    The leadership is ineffectual, redundant, and fears putting its collective butt on the line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education full-time (more than a year)

    Pros

    The education market has become super competitive domestically, which is exciting because you're forced to innovate. Internationally, the opportunities are far greater. And the company recognizes this, allowing colleagues to focus efforts on new and emerging markets so long as the cash cow (i.e., Walden University) remains uncompromised. If you're lucky enough to work with the right leader -- one who is experienced and champions effective change management without fear -- then you can learn a lot and benefit immensely from real, demonstrable progress.

    Cons

    The leadership is ineffectual and redundant. There are far too many chiefs who fear making big changes without consensus, which is simply impossible, especially with so many superfluous voices. Leadership also fears putting its collective butt on the line, so individuals will wait and wait until someone else makes an important decision -- always at the last second. In the meantime, middle management is left to temporarily patch holes, to work with antiquated technologies, to navigate unclear and nonsensical internal processes, and, in may cases, to just do nothing.

    Also, I don't know how some people on Glassdoor can say that the pay and benefits are competitive. I found both to be woefully below market. Perhaps those reviewers are using geography (e.g., Baltimore) as a primary reference/indicator?

    Advice to ManagementAdvice

    Fire half of the leadership and structure the company geographically (keeping the online schools within the U.S. division). Employ more talent from across the country, allowing people to work virtually or from "hubs." Not surprisingly, Baltimore just doesn't attract the best and brightest in the business, so don't expect people to up and move there, especially if they're to be compensated below market.

    Also, the IT department desperately requires a complete overhaul. Hire a management consultant firm and heed it findings and recommendations immediately.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Corporate Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education full-time (more than a year)

    Pros

    Location, Good compensation package, good company -- room for growth, highly diverse

    Cons

    Management is ineffective, can't make decisions.
    Poor direction from managers
    Micromanage
    High school environment with office politics
    Need to be more flexible when working late hours (Still expected to be there at 9am when working past 11pm -- 14 hour days)
    Floating deadlines that never get met because management cannot make decisions until the last minute (and then sometimes change their mind again)

    Advice to ManagementAdvice

    Fire half of your "managers." Most don't even manage anyone, and perform the work of a staff or senior. More staff/seniors would help improve efficiency and create a better working atmosphere. Have hard deadlines to motivate employees to finish their work, most know management will push deadlines due to their own ineffectiveness to meet them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    lacks long term plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    Benefit options, coworkers, flexibility work, company values

    Cons

    Growth issues, management heavy, no career direction, lacks work life balance

    Advice to ManagementAdvice

    Concentrate on employee growth and development.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Good Experience at first until management created too many verticals that did not communicate horizontally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Laureate Education

    Pros

    Location, growth potential, benefits, generally everyone gets along.

    Cons

    Too many upper level management - ineffective

    Advice to ManagementAdvice

    Hire more indians to do the work. stop holding issue-less meetings just to schedule additional meetings without the proper stakeholders attending.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    -Very challenging work environment that offers exposure to the entire business
    -Interaction with students and ability to see how online education is changing their lives

    Cons

    -Company has a reputation for long hours and demanding work
    -Layoffs are common on a yearly basis in order to help the financial performance

  10.  

    Mostly positive, personality cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education

    Pros

    Entrepreneurial, room for growth, good benefits for the most part, good location in Baltimore Harbor East, mostly collaborative, compensation good

    Cons

    Very much driven by personalities (especially the closer you get to the top) processes still nascent and so a lot needs to be done manually

    Advice to ManagementAdvice

    Increase focus on making these more systematic, less ad-hoc

  11. 1 person found this helpful  

    Call center Slave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Baltimore, MD
    Current Employee - Enrollment Advisor in Baltimore, MD

    I have been working at Laureate Education full-time (more than a year)

    Pros

    The money is ok. The new hires that you train with are pretty cool people. They give you a laptop to work from home.

    Cons

    Everything. It's a sales job. The schools suck and have very low accreditations. The management sucks. You only get promoted if you are best friends with your manager. If they don't like you they will make you uncomfortable until you quit.

    Advice to ManagementAdvice

    Take time to properly train employees and you won't have such a high turnover rate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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