Laureate Education

  www.laureate.net
  www.laureate.net

Laureate Education Reviews

Updated November 25, 2014
Updated November 25, 2014
158 Reviews
2.5
158 Reviews
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Laureate Education Founder, Chairman and CEO Doug Becker
Doug Becker
93 Ratings

Review Highlights

Pros
  • Company is growing fast and the industry is exciting to be a part of (in 8 reviews)

  • Great benefits, great colleagues, great location (in 10 reviews)


Cons
  • Horrible work life balance, poor technology for staff, sloppy development practices (in 20 reviews)

  • Terrible upper management, low employee morale, micromanagment, inconsistency within (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Constant evolving environment, providing excellent work conditions and benefits, empowering employees to excel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Tegucigalpa (Honduras)
    Current Employee - Information Technology in Tegucigalpa (Honduras)

    I have been working at Laureate Education full-time (more than an year)

    Pros

    - Great work environment and benefits.
    - Challenging and Innovative Goals
    - High Impact and Visibility
    - Inter-nationality
    - Tech-Saavy company and employees
    - Young and Entrepreneurial Employees

    Cons

    - Most visibility is for Academic oriented Staff.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Joined with great hope and expectations, currently disappointed with senior leadership short sightedness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Course Development in Baltimore, MD
    Current Employee - Online Course Development in Baltimore, MD

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    There was a lot of potential and at one time was cutting edge in regards to online learning. However, this no longer exists.

    Cons

    Wastes opportunities for potential by not listening or trusting staff

    Advice to ManagementAdvice

    Get rid of senior leaders who only seem focused on bottom line thinking and are not looking forward or allowing for innovation. There was a lot potential, until recently when it was removed. In your efforts to be unique and innovative, you are now satisfied with mediocrity. This organization is no longer cutting edge.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Superficial Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Program Design
    Current Employee - Director of Program Design

    I have been working at Laureate Education full-time (more than 3 years)

    Pros

    Attractive entry salary, large organization = great benefits (esp for dependents), exceptionally talented and dedicated employees, access to leaders in many fields, huge learning potential and growth opportunities for stretch assignments

    Cons

    Despite access to thought leaders and latest research in change management, leadership, and learning, little is reflected in the culture and practice of the organization. Fast paced innovation needs cannot be met due to outdated technologies, poor program management practices, inefficient processes, and poor communication pathways. Upper level leadership frequently carries out massive org changes without effective analysis of existing/needed roles/responsibilities and complete disregard for existing talent. Professional bullying is rampant and perpetuated with lack of insight into leadership decisions and unhealthy work ethic expectations. Burnout and mismanaged talent frequently leads to high turnover and upper level leadership has no training or succession plans for replacement, leading to costly "ramp up" phases for projects. The mission of "here for good" is jeopardized by not investing in the people of the organization and very rarely acknowledging staff dedication or accomplishments except in overly superficial ways. Culture if fear and anxiety is perpetuated by mass layoffs and office closures in some areas yet massive new hires and openings in other areas and no communication or visibility into the trajectory, rationale, or goals of the business.

    Advice to ManagementAdvice

    Practice what you preach. Your workforce believes in the mission yet you don't reflect it for your people and certainly not in your culture. Healthy organization and trust cannot fully be realized if you as higher management do not practice and model it first. Your teams produce exemplary products but many leadership decisions, communication, and practices contradict the essence of what is created.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    A good run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in Los Angeles, CA
    Current Employee - Enrollment Advisor in Los Angeles, CA

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    The best thing about working here is the people. This organization is built by a professional and diverse team of individuals who sincerely care about the institutional mission and goals by ensuring to promote "social change." Work life was simple and balanced. Although it was a stressful and fast paced work environment, it was still manageable. Time off was easy to request, even if it was the same day. Work and lunch schedules were flexible. The benefits package was more than satisfactory by offering HMO's, PPO, dental, vision, 401K, paid time off, vacation, bereavement, FSA, and tuition discounts of 70% off for employees and 25% off for immediate family members.

    Cons

    Quality leads were hard to come by. Marketing at times utilized poor lead generators and the statistics communicated to us were less than convincing on how leads convert to enrollment. Management lacked training and support from higher leadership in Baltimore. Information cascading from leadership seemed under researched and vague. Executives and their advisors struggled to establish organizational culture. The organization offered very little to zero growth opportunities. Empathy and quality communication could have at least been rehearsed when announcing our office closure. About 100 employees found out that they were without a job the very same day due to operation costs and the communication could have been more tactful.

    Advice to ManagementAdvice

    It would behoove management to first and foremost establish a quality organizational culture that radiates a sincere care for their employees, students, and communities. Restructure the chain of command. Too many chiefs and not enough indians. Seek new methods to motivate your people, especially managers. Give them the tools to be efficient leaders so that they may lead by example and offer expertise to their enrollment advisors. Establish an effective compensation system regarding CRD (employee self evaluation). The employee self evaluation system is rather tedious and redundant. Employees are measured on a thin margin only to receive a minuscule increase, percentage, or no increase at all. Burn out occurs all to frequently and it is recommended that new strategies and attempts to build morale be sought.

    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Good pay/benefits doesn't make up for lack of leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Laureate Education full-time (more than 3 years)

    Pros

    The salary and benefits are the biggest draw and will keep you in long after you've decided it's time to start looking elsewhere.

    Cons

    The office culture is one of Yes-Men. If you are not one of these Yes-Men, you will likely be looking at the door quickly. Senior management routinely touts that they want a healthy environment and want the employees to be able to work towards the best outcome, but do little to actively re-enforce it. Promotions within the company frequently come to those who get in good with senior management.

    The work-life balance is manageable if you enforce it for yourself. Management will happily keep you all hours if they feel you'll agree to it.

    There is very little in the way of training. Expect to do most of this on your own time and dollar.

    Advice to ManagementAdvice

    Consider investing in your employees. Very rarely is someone considered more than what their job duties lists them as being capable of.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Great potential, not realized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education full-time (more than an year)

    Pros

    fast paced and exciting, opportunities for advancement if you seek them aggressively. Great office location in Harbor East, terrific co-workers. You can see the difference you're making for students.

    Cons

    Upper leadership appears disorganized; many abrupt changes in management and direction; mass layoffs.

    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Madness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Laureate Education full-time

    Pros

    Wonderful smart people to work with.

    Cons

    Redesign madness without consideration for the capital - smart and dedicated people - they have invested in. The culture they advocate for (and for which dedicated employees do in spades) is a sham.

    Advice to ManagementAdvice

    No advice to management, because they will do what they will do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Laureate Education full-time (more than 8 years)

    Pros

    compensation, negotiated well, is sufficient.

    Cons

    leadership and management is seriously lacking.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Laureate Education full-time (more than 3 years)

    Pros

    Great location, have hard-working employees that are really great to work with.

    Cons

    No consistency in upper management in terms of advancement potential.
    Very low annual merit increases.
    Work-life balance issues, very long hours with minimal recognition back.
    Technology commitments don't match the company's aggressive growth plans.

    Advice to ManagementAdvice

    Start listening to your middle management and staff-level employees on major issues. Need to development new hire and management development training. Review your divisions for consistency related to senior management to direct reports span of control

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Great growth opportunities...if you're a favorite of management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Laureate Education full-time (more than 5 years)

    Pros

    They have a very competitive benefits package and the benefits team cares about employees. The benefits are also fairly affordable for dependents compared to a previous employer. Education reimbursement is great and they have a graduation bonus if you graduate from a school that is part of the Laureate network. The work location (Harbor East) is nice with a lot of newer businesses around; fast-paced environment; good company perks in terms of free food, events, etc. Company is growing fast and the industry is exciting to be a part of. International community is great to interact with when we have the chance to.

    Cons

    There is a LOT of favoritism and a lot of promotions for people based solely on personal preference of management and nothing to do with experience, skill, or time in job; management doesn't have a lot of care for employee work/life balance; upper level management seems to have no clue of what employees actually do; HR tends to not have a clue about what is going on or they don't care, even though they're very nice when you talk to them; big salary differences for people in the same position doing the exact same thing; people around me seem to be leaving all the time, especially in the enrollment areas and that makes for a lot of confused people all the time and a lot of retraining of new people all the time. Not a lot of opportunity for training in my area.

    Advice to ManagementAdvice

    Try to be objective in managing your workforce. Remember to show all of your employees that you appreciate them and remember that we aren't robots and can't make the impossible happen all the time. Remember that we can't work 24 hours a day and that we need to see our children, eat, relax and sleep. Try to be fair with how you treat people and take notice when people are consistent and dedicated. Be a team player and lead by example; don't just give orders without direction, instead, be willing to roll up your sleeves and help your team with big projects that have tight deadlines. Help to retain existing employees by paying them competitively since it seems like a lot of people that are here for a few years almost always leave because the pay that was competitive when they started is no longer up to speed with what others are willing to pay, so they leave for better offers because the internal increases aren't that great for most of us.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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