Le Château Reviews

Updated September 1, 2015
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2.8
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Recommend to a friend
Approve of CEO
Le Château Vice Chairman and CEO Jane Silverstone Segal
Jane Silverstone Segal
39 Ratings

Pros
  • We do receive a great discount (although in order to afford the clothes we need it) (in 9 reviews)

  • Amazing work-life balance as a merchandiser - can almost always book off an extra day (without pay) for a weekend trip (in 4 reviews)

Cons
  • Not much help from supervisor, toooooo much work to get done with barely any hours, the staff gets way overworked for low pay (in 5 reviews)

  • When traffic is slow, your supervisor is calling you and they think that we're not doing customer service even though we are, I worked at an outlet (in 4 reviews)

More Pros and Cons

92 Employee Reviews

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  1. Not a competitive wage, work vs. compensation not equal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Manager
    Current Employee - Merchandise Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Le Château full-time (More than 5 years)

    Pros

    Great discount. Should you have a great staff, there can be a great vibe. If you have a good district manager/manager.... It can be fun. Too bad I've come across this once in 5 years at 3 different locations.

    Cons

    They give you the lowest wage possible. If you're management you have to rely on the store meeting completely unattainable goals to make a livable wage. Staffing cuts but also increase in workload has made it near impossible to keep higher ups happy. Heaven forbid head office visits. They are completely out of touch with the reality at the bottom. Had only positive semi annual reviews but never saw a raise. Was constantly told "the company is not doing raises this year". Yeah right.

    Advice to Management

    Your staff are the reason you still get paid. They are who make you money. Treat them well and recognize their hard work. Happy workers are productive workers.


  2. didnt enjoy working for them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great discounts. Benefits. A chance to grow with the company.

    Cons

    Low wage, poor upper management (Dm) , unorganized. Poor quality in products. Same designs over and over again. Almost impossible to reach a bonus.

    Advice to Management

    Listen to your managers. They deal with customers on a daily basis and are I. The from lines . Take recommendations seriously and compensate the hard working individuals with a fair wage.


  3. Good environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Saskatoon, SK (Canada)
    Former Employee - Sales Associate in Saskatoon, SK (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Le Château full-time (More than 3 years)

    Pros

    Good people, good environment. It has changed a lot over the years. Used to be more stressful and competitive. But more recently it is fine. I felt appreciated and respected and was allowed to be myself and express that through what I wore.

    Cons

    I'm sure it very much depends on what location you're working for but I really had no complaints other than being on your feet all day and having to wear "dress shoes".


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  5. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quebec in Montreal, QC (Canada)
    Former Employee - Quebec in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I worked at Le Château full-time (More than 10 years)

    Pros

    Work with various department in multi-tasking

    Cons

    My downsize is for managing no listening to employees input in better managing the company's store.

    Advice to Management

    Take employee advice or inputs better managing the company


  6. Be ready to work for Min Wage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Toronto, ON (Canada)
    Current Employee - Inventory Specialist in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Le Château full-time (More than 5 years)

    Pros

    50% off clothes, 1 hour break (unpaid)

    Cons

    Management was always watching and giving instructions on how to perform the job, and if you did it your way they would over manage the problem making unnecessary suggestions making you feel like a bum (child) off the street with no education , lunch was unpaid, management was always late for their shift, low pay for all the work you perform

    Advice to Management

    Don't belittle your employees


  7. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Learn a lot about retail Learn a lot about how to give Amazing customer service

    Cons

    No growth All politics Favoritism Pay is dependent on what they feel like giving you Bonuses are hard to achieve

    Advice to Management

    Learn as much as you can because they do teach you everything you need to succeed, just can't move up in that company so take what you learn and use it elsewhere


  8. Great Discount, Not so great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Toronto, ON (Canada)
    Current Employee - Key Holder in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Le Château full-time (More than 3 years)

    Pros

    The employee discount at lechateau is great, it really makes a difference with purchases

    Cons

    The do not value their employee,s do not expect to earn raises from this company.. they're super cheap, expect so much from you as an employee but give back so little .

    Advice to Management

    So more appreciation of the hard work employee do for the company


  9. Better companies to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent pay to compensate for

    Cons

    everything else, low hours, out of touch head office


  10. Disorganized company that does not encourage employee loyalty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Style Specialist in Ilderton, ON (Canada)
    Former Employee - Style Specialist in Ilderton, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Le Château part-time (More than a year)

    Pros

    -Good store manager tried to be understanding and make things work as best as possible but it just wasn't realistic given the company atmosphere. -Discount on clothing

    Cons

    -Took away commission or made it impossible to attain -Never enough employees for the work load -Personal feeling clearly got in the way of making appropriate hiring/promotion choices -Products are getting worse (style and quality) making them more difficult to sell -Upper management was unapproachable and didn't seem to understand the business at store level

    Advice to Management

    -Pay attention to your employees, they have good ideas and actually interact with the customers on a daily basis. It would be very useful to pay attention to what your customer actually wants.


  11. Life at Le Chateau

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Winnipeg, MB (Canada)
    Former Employee - Store Manager in Winnipeg, MB (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at Le Château full-time (More than 8 years)

    Pros

    If you love fashion and being on trend Le Chateau certainly caters to that with elegance and classy looks transformed from the runway to everyday wear. What I really love about this company is that it is CANADIAN!!! Le Chateau manufactures a high percentage of their clothing right here in Canada at their Head Office in Montreal.

    Cons

    I think things may have changed quite a bit since I was there, but as a manager for 6 years with the company at various locations I had to work long hours in every role without much in return. Managers are salaried but if I worked overtime I had to fight to get make sure I got paid.



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