Le Pain Quotidien

www.lepainquotidien.com

Le Pain Quotidien Reviews

Updated January 15, 2015
Updated January 15, 2015
52 Reviews
3.0
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Vincent Herbert
26 Ratings

Review Highlights

Pros
  • great food, worked with good people (in 9 reviews)

  • Free food - good experience - good food values (in 8 reviews)


Cons
  • long hours, Not enough money, can be stressful (in 4 reviews)

  • Upper management did not listen to there managers ideas for improvements for the over all good of the company (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sever in Chicago, IL
    Current Employee - Sever in Chicago, IL

    I have been working at Le Pain Quotidien part-time (less than an year)

    Pros

    Work around your schedule. You get good hours.

    Cons

    No real cons, It's a typical restaurant job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Low pay long hours Not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Arlington, VA
    Current Employee - Assistant Manager in Arlington, VA

    I have been working at Le Pain Quotidien (more than 3 years)

    Pros

    flexible schedule, some nice people. Good free food for managers. That's about it

    Cons

    low pay high stress, starting to seem like a corporAte pyramid scheme

    Advice to ManagementAdvice

    Stop running labor on a shoestring budget. Attract better hourly employees by paying more

    Doesn't Recommend
    Negative Outlook
  3.  

    Barista

    • Work/Life Balance
    • Culture & Values
    Former Employee - Barista in Washington, DC
    Former Employee - Barista in Washington, DC

    I worked at Le Pain Quotidien part-time (less than an year)

    Pros

    Fun place to work, fast paced, there were great people on my team. The company was great, I really liked their entire outlook about food and customers. The kitchen staff were great and in general we all took care of each other and did as much as we could to help.

    Cons

    Had one issue with a manager, there was a rule at the location where I worked that when you were on the register, no one else was allowed to touch the register because the money in there was your responsibility. But during rushes, the managers would ring up the drinks while I made them, so then while I was the one held responsible for the money, the manager was the one handling it. There was one manager who wasn't great at math and so the register would be short and I would get in trouble even though it wasn't my fault.

    Advice to ManagementAdvice

    Don't micromanage, it doesn't help. Allow for more flexibility.

    Recommends
    No opinion of CEO
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  5.  

    Absolutely wonderful!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Le Pain Quotidien

    Pros

    Great pay, thorough training, motivating corporate vibe, quality products.

    Cons

    Servers must act as busser and host for their own tables.

  6.  

    you will like the environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in New York, NY
    Current Employee - Barista in New York, NY

    I have been working at Le Pain Quotidien part-time (more than 3 years)

    Pros

    flexible hours and they are very friendly

    Cons

    too much competition sometimes and it get busy all the time so no time to rest

    Advice to ManagementAdvice

    give everyone same opportunity. It is a french restaurant in USA so if we let you do business, let us be a part of your management team as well.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at Le Pain Quotidien full-time (more than an year)

    Pros

    Ability to quickly advance, friendly work environment. They take time to develop and train new employees.

    Cons

    The company is going through an overhaul and trying to restructure the business. I believe the CEO is trying to take the company public so they got rid of a ton of overhead starting from the corporate offices and changing a few managers around. In the end, customer service is suffering because they are over working their staff.

    Advice to ManagementAdvice

    Take time nurturing the management staff and get rid of those who simply don't cut it. There are plenty of managers who know less than the staff which in turn receives less respect. Also changing the business model every month is a lot to implement at the retail level. The employment retention suffers because of having to retrain and employees get frustrated. There needs to be a more long-term organized business model and it needs to stick for at least six months. Trying to change this company from a sit-down to a fast casual isn't going to hep the company go public. Stick to the core that made this chain successful in the first place which is the people and the customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Bethesda, MD
    Current Employee - Barista in Bethesda, MD

    I have been working at Le Pain Quotidien part-time (less than an year)

    Pros

    Pretty laid back, nice managers and co-workers. The job itself is pretty easy and repetitive.

    Cons

    Clientele are often rude/snobby and demanding, and if your are the closing barista you should expect to clean EVERYTHING.

    Advice to ManagementAdvice

    Let employees take home uneaten food, or at least donate it. It's disgusting how much good food gets thrown away.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    What happened to this company??!?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in New York, NY
    Former Employee - Barista in New York, NY

    I worked at Le Pain Quotidien part-time (more than 3 years)

    Pros

    I worked in New York in 2011-12 while an undergrad - great company atmosphere, clear expectations and training tools, fun people and great food. Then....

    Cons

    I went back at the end of 2013 to a disorganized, stressed out company with poor communication, scattered senior managers, tense managers and unhappy coworkers - unrealistic expectations and a crappy service environment. Shameful.

    Advice to ManagementAdvice

    Get it together. Figure out what you were doing right and get it back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    The company has been good to me, but it is poorly led, managed and organized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Le Pain Quotidien full-time (more than 3 years)

    Pros

    Benefits are good. There is room for advancement. It's a young, growing company with good energy. There is opportunity to work in other parts of the country and the world.

    Cons

    There are no real leaders and no sense of a coherent mission, no organizing principle. It's a pretty big company now, but still acts like a small group. Everybody works too much (of course), but doesn't seem to get anything done.

    Advice to ManagementAdvice

    Promote for the right reasons--less nepotism, more results. Pay more attention to the quality of your products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    No work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Le Pain Quotidien

    Pros

    Free food - good experience - good food values

    Cons

    horrible scheduling for managers - too much pressure for not enough pay - Waiters make more money

    Doesn't Recommend
    No opinion of CEO

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