Leap Wireless Reviews

Pros

The company treats it's employees well on a personal level.
The benefit packages have been good.

Cons

The company is horrible at providing a career path.
The company has mismanaged itself.
A few in upper management have the most say and receive the most support, leaving less popular departments to suffer and scramble for resources.

Advice to Senior Management

Review the actual quality of work of your managers and directors to see if they are actually cost effective.

Pros

Great colleagues, benefits and location

Cons

Career and professional growth is poor

Advice to Senior Management

Support your team

Pros

The company tended to pay above-market average salaries and provided good benefits which led to a better than average overall compensation package.

Cons

The organization's leadership appeared to struggle with formulating and executing on a consistent and relevant strategic direction in an always highly competitive environment. A consistent series of short-term decisions made and strung together over a long period of time, coupled with several missed opportunities in the marketplace, appears to have finally caught up to the organization in a measurable and impacting manner.

Advice to Senior Management

Reduce the layer of upper-level management that was loaded onto the organization over the past two to three years in an attempt to "throw bodies at the problem". For those remaining, ensure they can "ride the bus" for the duration.

Pros

Exposure to tech industry, fast-paced corporate environment

Cons

no balance. Long hours. little recognition for those not "favored" by management.

Advice to Senior Management

pay more attention to employees outside of the inner circle.

Pros

The company provides minimal opportunity to take on new and exciting work. You receive a free or discounted phone program.

Cons

Overall, this has been the worst place I've worked. Extreme corporate america culture. They truly truly believe in face time. General work hours are from 8am to 7:30/8pm. About 20% of the time, we had to stay until midnight and come in on the weekend!!! No extra pay for this by the way.
Everything is extremely fast paced here. Management expects you to turn projects around in a matter of hours. My manager would come in to my office and ask me to do a project and request it to be completed in approx. 4 hours!!!! INSANE!!!!
No senior management support. It's also like a fraternity. Either they like you or not; that simple. If they don't like you, you will not get invited to various "special" events, lunches, etc. At that point, they will build a case against you and push you out.
DO NOT WORK HERE!!!!

Advice to Senior Management

Judge people by the quality of their work; don't be subjective.
Reward your employee's for their hard work.
Projects do not need to be turned around in a matter of hours.
Promote work/life balance.

Pros

Solid product focus and a better understanding of cost containment than most wireless companies. Leap's business model is truly more efficient than that of most competitors.

Cons

Project management is very immature. Most new initiatives are a deadly combination of firefighting and death march. Office politics soar to new heights, and it's unfortunately true that one's success depends mostly on who you know and are friendly with rather than actual skill level. There's something of a history of tolerance for misconduct among senior staff, but that tolerance absolutely does not extend to the junior levels of the organization.

Advice to Senior Management

Understand that valuable advice and feedback can come from all parts of the organization--even the front-line employees who interact with customers!