Leapforce

  www.leapforceathome.com
  www.leapforceathome.com

Leapforce Reviews

Updated December 9, 2014
Updated December 9, 2014
130 Reviews
3.2
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Daren Jackson
41 Ratings

Review Highlights

Pros
  • Its definitely a great work from home opportunity for those who would not get bored easily (in 48 reviews)

  • It is also good work for graduate students who tend to need flexible hours from their supplemental employment (in 14 reviews)


Cons
  • Most times, there are no tasks available (in 7 reviews)

  • In no way would working this position for any amount of time contribute to your career (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Leapforce

    Pros

    Able to work on my own schedule, good pay, good training materials!

    Cons

    constantly being reviewed does cause some anxiety

    Advice to ManagementAdvice

    Management is on the right path with new training materials and feedback constantly being added.

    Recommends
    Positive Outlook
  2.  

    Good for additional income and "nest egg" building.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator in Ann Arbor, MI
    Current Employee - Search Engine Evaluator in Ann Arbor, MI

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    This is a legitimate work from home contract position. If you preform well there should be no shortage of work for you. You can work whenever you want, providing that there is currently work available on your project(s).

    Cons

    Working at home can become a bit boring without the social aspect of working with others. But they do have a chat feature that, I guess, adds some sort of socialization.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It's all what you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator
    Former Employee - Search Engine Evaluator

    I worked at Leapforce as a contractor (less than an year)

    Pros

    Schedule freedom, easy work, ample training material, and a ton of simulators.

    Cons

    No paid training, sometimes the instructions were not very clear, and the work easily becomes repetitive and mind-numbing. We were in the process of moving, and I was unable to access the internet to get my tasks done, so my account was terminated.

    Advice to ManagementAdvice

    There needs to be more small tasks to help give your mind a slight break after working all large tasks.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    flexible hours, otherwise eh

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contractor
    Current Employee - Independent Contractor

    I have been working at Leapforce as a contractor (more than 3 years)

    Pros

    The hours are flexible. I'm a night owl, and I can work at 3 in the morning if I want to.

    Cons

    Requires a lot of training, which is always unpaid!
    Performance reviews only look at a very tiny fraction of the work you do, and it seems like a few minor mistakes makes the difference between "Excellent" and "Unacceptable."
    Work is sometimes irregular, and you'll spend a lot of time waiting around at your computer, not making money.

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good, legitimate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Leapforce as a contractor (less than an year)

    Pros

    The pay was good and the work was fairly steady. Sometimes there would not be tasks available, but that wasn't really the company's fault. There seemed to be good communication between the company and its' 1099 employees. It's a legitimate, fair job that many people would enjoy.

    Cons

    It can be difficult to apply and be accepted - the test was hard and you are not given much preparation time. Your work would be reviewed monthly, and many "errors" found were very subjective. Based on the nature of the work, answering questions and tasks appropriately meant that you had to give subjective answers. Ultimately, though, it's a good job and great for people who want to work from home.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Excellent job if you can keep up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Search Engine Evaluator in Austin, TX
    Former Employee - Search Engine Evaluator in Austin, TX

    I worked at Leapforce as a contractor (more than an year)

    Pros

    The company now offers quite a lot of different training tools for new hires than it did when I initially applied. The entire job is on-your-own-time, meaning you can essentially work whenever you want and, overall quality permitting, as long as you want. The job is fantastic for stay-at-home parents or students.

    Cons

    While the standard set of guidelines doesn't change often, the expectation of what you should be drawing from those guidelines does change. If you can't keep up, you'll burn out.

    Advice to ManagementAdvice

    Make it clear why some of the guidelines change. Reviews come and go with the same set of guidelines, yet sometimes wildly different expectations.

    And stop being so secretive about everything. The IC's might get in a fuss, but better to tell them what is actually happening and not let them have to guess at it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Independent Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent
    Current Employee - Independent Agent

    I have been working at Leapforce as a contractor (more than an year)

    Pros

    The pros are that an agent can set his or her own hours, can work from home so there is no travel time, and the work is fairly steady. There is a chat board to connect with others working for the same company. There are monthly reviews so an employee can pin point areas in which to improve.

    Cons

    The cons are the usual cons associated being with an independent contractor such as unpaid training, no long term job security, etc.

    Advice to ManagementAdvice

    I feel like you try to connect with employees through the live chat training sessions and the monthly feedback so definitely continue with those.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Paid Research and Analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator
    Current Employee - Search Engine Evaluator

    I have been working at Leapforce as a contractor (less than an year)

    Pros

    Great complementary income
    Work-life balance
    Gain knowledge

    Cons

    Pay could be higher
    Capped hourly rate
    Slow payments

    Advice to ManagementAdvice

    Decrease the duration of restrictions for poor rater performance? Increase work availability for international raters? Allow US raters to work abroad? Continue the great work with the Path to Better Rating series :)

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    More trouble than it is worth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator in San Francisco, CA
    Former Employee - Search Engine Evaluator in San Francisco, CA

    I worked at Leapforce as a contractor (more than an year)

    Pros

    Flexibility in hours, if work is available

    Cons

    I worked for Leapforce for two years. At first work was available all of the time. Over time, the work diminished. You were expected to meet a minimum number of tasks each month, but you would have to be on your computer 24/7 to catch enough work to be able to meet that minimum. The type of work became more and more time intensive over the two years I was there, making it more difficult to meet the minimums. As a result, after two years, I couldn't meet the minimum and my contract was not renewed. Quality reviews are a joke. You are told your answers are wrong, but can't dispute it. Something that was right one week, could be totally wrong the next. New types of work are thrown at you constantly, so you are always having to review new materials on your own time, for free. Although the pay was $13.50 per hour your effective rate is less than minimum wage. The amount of work I received was limited for eight months and I could not get a reason why. It got resolved when I finally got a hold of someone who would actually investigate. It was an error on their part where somebody clicked the wrong box on my account or something like that. It was ridiculous it took eight months to get this resolved.

    Advice to ManagementAdvice

    Need much better communication with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 6 people found this helpful  

    Working as a Leapforce independent agent has been a terrific job for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator
    Current Employee - Search Engine Evaluator

    I have been working at Leapforce as a contractor (more than an year)

    Pros

    Work available almost 24/7. Work just about whenever you want. Good pay for at-home work. Work can vary and be interesting from time to time. Employee chat adds to a community-like feel. Pay raise opportunity pending consistent good reviews. Helpful feedback and tools to use for improvement.

    Cons

    Job security is the biggest one. (Contracts last 6 months and can be nerve racking when contract renewal time approaches.) Rating can be somewhat speculative and subjective sometimes which can add interest but also disagreement when you receive feedback. Training/test taking is not paid. As with probably any independent contractor job, taxes are not deducted, so you may want to do that yourself so come tax time, you can pay if you owe tax money.

    Advice to ManagementAdvice

    Please be more communicative and upfront about job security. Even though I generally receive good reviews, it is very often in the back of my mind that I could be "let go" at any time with little or no warning. For someone who is using this as their primary source of income, such as myself, this is a very frightening prospect, and I feel like I often have to be on my toes and have some sort of back-up job in mind in case. If you are to cut someone from the program, I think it would be appreciated to layout specific criteria which warrants a contract termination such as (so many negative reviews etc.) and/or at least promise to give a warning well ahead of time.

    Recommends
    No opinion of CEO

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