Legacy Health System

  www.legacyhealth.org
  www.legacyhealth.org

Legacy Health System Reviews

Updated December 16, 2014
Updated December 16, 2014
52 Reviews
3.3
52 Reviews
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Legacy Health System President & CEO George J. Brown
George J. Brown
26 Ratings

Review Highlights

Pros
  • Great people work there, good access to Employee Health benefits such as vaccinations, good benefits, if you can get them (in 4 reviews)

  • The physicians were engaged and became leaders who focused on improving patient care and simultaneously cutting cost (in 3 reviews)


Cons
  • This is all while senior management positions continue to grow and grow (in 3 reviews)

  • Benefits aren't that great (medical) (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Exceptional medical care, underpaid employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Legacy Health System full-time (more than 10 years)

    Pros

    Excellent medical care for children, trauma and burn patients. They provide services not available anywhere else in the PAC NW.

    Cons

    The pay is seriously under market and they refuse to acknowledge it. They appease staff and managers by doing market reviews and never take into account the significantly higher differentials and benefits paid by Providence and Kaiser. They are consistently understaffed and the medical team is frequently under distress trying to figure out how to handle the toughest workloads and shortest staffing ever seen. Management listens but doesn't readily act. Ultimately it's not a lot more than lip service.

    Advice to ManagementAdvice

    You need to develop some real backbone to deal with employee behavior issues. Managers have little to nothing to stand upon and have been emotionally and physically threatened for trying to discipline. It took forever to actually terminate people that had YEARS of documented incidents in their files and in some instances had caused real patient harm. The service is amazing. You provide a great deal of charity care and the good employees that are there need fair compensation for a change. They are grossly under compensated and leaving for better benefits across town. Going elsewhere makes one realize how much staff are supported by other sites in staff and not continue sully worrying about walking into shifts where they are doing the work of 2-3 people. Legacy is lucky more serious harm has not been caused by their continual short staffing and under recruitment to hire into open positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Dinosaur with good heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Legacy Health System full-time

    Pros

    Many very dedicated employees with huge hearts and amazing talent.

    Cons

    Most arrogant Hospital Administrators I have ever seen.
    Horrendous vacation package.

    Advice to ManagementAdvice

    Shake it up a bit and get out of the rut!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Have been employed for 37 years at Legacy and I feel I have been treated fairly and very well at Legacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Information Technician in Portland, OR
    Current Employee - Health Information Technician in Portland, OR

    I have been working at Legacy Health System full-time (more than 10 years)

    Pros

    Good benefits for employee, as well as family; Good salary; Work with a very Diverse environment of co-workers; Some job functions are able to be performed by telecomuting; Good sharing of information and changes in the organization (communication).

    Cons

    Some job functions were centralized, so employess had to move from different Legacy facilities to one central facility.

    Advice to ManagementAdvice

    Keep up the good communication.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Professionally fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Portland, OR
    Current Employee - Registered Nurse in Portland, OR

    I have been working at Legacy Health System full-time (more than 10 years)

    Pros

    Professional relationships, recognition of nursing's contribution is improving, opportunity to work with different disciplines, helping to make positive changes in patient's recovery from illness,

    Cons

    Unit budgets do not allow for real continuing education in nursing, just education to support hospital or system initiatives so leadership will meet quality goals and qualitfy for "merit" bonus.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Professionally challenged with the creation of a new position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cardiovascular Service Line Director in Portland, OR
    Former Employee - Cardiovascular Service Line Director in Portland, OR

    I worked at Legacy Health System full-time (more than an year)

    Pros

    The physicians were engaged and became leaders who focused on improving patient care and simultaneously cutting cost.

    Cons

    Difficult to accept change and bureaucratic in structure.

    Advice to ManagementAdvice

    Listen to those who are actually doing the work and know what is going on.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    No medical insurance , no PTO for 3 months, must work 7 hrs/day to qualify when they don't give you the hours

    Former Employee - COTA/L in Roxboro, NC
    Former Employee - COTA/L in Roxboro, NC

    I worked at Legacy Health System part-time (less than an year)

    Pros

    Good pay. I had to travel for 30 miles to a po-dunk town for work

    Cons

    Very religious- Played Christian music during work day- Quoted the "verse of the day " from the Bible in the am- Too far to travel

    Advice to ManagementAdvice

    Begin PTO and medical insurance on day 1

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Legacy is a top down managed health facility with little involvement from front line workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Nurse (RN) in Portland, OR
    Current Employee - Staff Nurse (RN) in Portland, OR

    I have been working at Legacy Health System full-time (more than 10 years)

    Pros

    Great location, nice facilities, great physicians

    Cons

    lack of collaboration, top down management style, little room for front line workers to make a difference, knee jerk responses to changes in healthcare.

    Advice to ManagementAdvice

    Include front line workers in your decision making. Handing information down from the top to a lackluster middle management is not effective.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at Legacy Health System full-time (more than 3 years)

    Pros

    1.) George Brown is a great leader, probably the best among the major systems in our region.
    2.) As an employee, you can be proud of the quality of care provided at Legacy sites, which is as high or higher than the other systems in our region.
    3.) More than the other healthcare systems, Legacy promotes an ethos of "doing the right thing" and does as good a job as any large organization can do to abide by it. Their commitment to diversity is exemplified in many ways, most notably through the presence of an African American man in the CEO position. There is also a strong commitment to healthcare literacy.
    4.) Pay, at least for certain classes of administrative functions, is highly competitive. (but see "con" #4, below)
    5.) Legacy is the largest provider of unreimbursed care in our region--evidence of a genuine commitment to the underserved. Hence, they deserve the classification of "non-profit" that many other health systems in our country don't.

    Cons

    1.) Weak links among the senior and executive leadership teams, and too much internal bickering within their ranks.
    2. ) Initially, the presence of so many longterm employees at Legacy may seem a good sign--however, it is both a cause of inertia and an outcome of tolerance for mediocrity.
    3.) When faced with organizational issues, Legacy too often takes a "try to make everybody happy" approach, rather than making smart business decisions.
    4.) Poor HR policies that, again, strive to be "fair," rather than rewarding excellence. So Instead of "pay for performance, Legacy claims to extend "the same" percentage pay raise to all employees, except this is not true: everybody gets the same percentage raise, based on the midpoint of their position''s pay range. This means if you were hired near the top of your pay range (due to good qualifications), you actually receive a lesser raise than those whose pay is at the lower end. Frustration with lack of reward leads to Legacy losing talented employees while retaining mediocre ones.
    5. ) Benefits not on par with other health systems. Most notably, there is no paid holiday. Instead, holidays are deducted from employees' bank of earned vacation days.

    Advice to ManagementAdvice

    1.) Stop trying to rule by committee. Instead, make tough management decisions that are based on financial acumen.
    2.) Invest in outside consultants to come in and take a hard look at reforming outdated systems, policies and procedures. (Hunter Group is legendary for this within healthcare. I understand they have been bought out by Navigant, which may still provide that same service.)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safety Analyst in Portland, OR
    Former Employee - Safety Analyst in Portland, OR

    I worked at Legacy Health System full-time (more than 10 years)

    Pros

    Wonderful "family" of co-workers. Great health care system.

    Cons

    Known for mass layoffs. Budgeting strategy to maintain competition is harmful to current employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Postdoctoral Research Associate in Portland, OR
    Current Employee - Postdoctoral Research Associate in Portland, OR

    I have been working at Legacy Health System

    Pros

    they are devoted to excellence. They deliver outstanding services. They are committed to the local community. They believe in what they do

    Cons

    West coast is not optimal as location for researchers do to the bad connectivity of the region. Average salaries are just in the normal range.

    Advice to ManagementAdvice

    nothing to advice to them, they perform excellent work in the way they are doing now. Any employe at Legacy is satisfied of our managment

    Recommends
    Approves of CEO

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