Legacy Health System Reviews

Updated July 29, 2014
Updated July 29, 2014
45 Reviews

3.3
45 Reviews
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Legacy Health System President & CEO George J. Brown
George J. Brown
21 Ratings

Employee Reviews

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  1.  

    Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at Legacy Health System full-time for more than 3 years

    Pros

    1.) George Brown is a great leader, probably the best among the major systems in our region.
    2.) As an employee, you can be proud of the quality of care provided at Legacy sites, which is as high or higher than the other systems in our region.
    3.) More than the other healthcare systems, Legacy promotes an ethos of "doing the right thing" and does as good a job as any large organization can do to abide by it. Their commitment to diversity is exemplified in many ways, most notably through the presence of an African American man in the CEO position. There is also a strong commitment to healthcare literacy.
    4.) Pay, at least for certain classes of administrative functions, is highly competitive. (but see "con" #4, below)
    5.) Legacy is the largest provider of unreimbursed care in our region--evidence of a genuine commitment to the underserved. Hence, they deserve the classification of "non-profit" that many other health systems in our country don't.

    Cons

    1.) Weak links among the senior and executive leadership teams, and too much internal bickering within their ranks.
    2. ) Initially, the presence of so many longterm employees at Legacy may seem a good sign--however, it is both a cause of inertia and an outcome of tolerance for mediocrity.
    3.) When faced with organizational issues, Legacy too often takes a "try to make everybody happy" approach, rather than making smart business decisions.
    4.) Poor HR policies that, again, strive to be "fair," rather than rewarding excellence. So Instead of "pay for performance, Legacy claims to extend "the same" percentage pay raise to all employees, except this is not true: everybody gets the same percentage raise, based on the midpoint of their position''s pay range. This means if you were hired near the top of your pay range (due to good qualifications), you actually receive a lesser raise than those whose pay is at the lower end. Frustration with lack of reward leads to Legacy losing talented employees while retaining mediocre ones.
    5. ) Benefits not on par with other health systems. Most notably, there is no paid holiday. Instead, holidays are deducted from employees' bank of earned vacation days.

    Advice to ManagementAdvice

    1.) Stop trying to rule by committee. Instead, make tough management decisions that are based on financial acumen.
    2.) Invest in outside consultants to come in and take a hard look at reforming outdated systems, policies and procedures. (Hunter Group is legendary for this within healthcare. I understand they have been bought out by Navigant, which may still provide that same service.)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safety Analyst  in  Portland, OR
    Former Employee - Safety Analyst in Portland, OR

    I worked at Legacy Health System full-time for more than 10 years

    Pros

    Wonderful "family" of co-workers. Great health care system.

    Cons

    Known for mass layoffs. Budgeting strategy to maintain competition is harmful to current employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Postdoctoral Research Associate  in  Portland, OR
    Current Employee - Postdoctoral Research Associate in Portland, OR

    I have been working at Legacy Health System

    Pros

    they are devoted to excellence. They deliver outstanding services. They are committed to the local community. They believe in what they do

    Cons

    West coast is not optimal as location for researchers do to the bad connectivity of the region. Average salaries are just in the normal range.

    Advice to ManagementAdvice

    nothing to advice to them, they perform excellent work in the way they are doing now. Any employe at Legacy is satisfied of our managment

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Legacy is filled with some truly wonderful professionals, but it is struggling for footing in today's health care world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Legacy Health System

    Pros

    Legacy Health has a laudable mission, many dedicated and highly skilled professionals, and a desire to do the right thing in the community. Amazing work happens within the hospital walls every day. The quality of medical care and human caring is high.

    Cons

    Something is off balance about the system's culture. Perhaps it is the result of trying to knit together six hospitals that, in some senses, compete against each other for limited resources. Yet all the hospitals and system office staff are supposed to work together as one unified family. The organization has not yet found a way to make it work. The culture and leadership can be excellent at the hospital level, however, so your job satisfaction can really depend on the site you work.

    Advice to ManagementAdvice

    Be more nimble. Be better at recognizing your talent and giving talented employees new opportunities and appropriate pay. Take at look at your executives: Do they have the leadership skills the system needs? Seek ideas and input from your front-line workers. Take a voluntary pay cut when you are involved in a RIF.

    No opinion of CEO
  6. 2 people found this helpful  

    It's a job. Salary is competitive, work is interesting, but not a place for professional growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Professional  in  Portland, OR
    Current Employee - IT Professional in Portland, OR

    I have been working at Legacy Health System

    Pros

    Good work/life balance, interesting projects, friendly work atmosphere. Legacy really does care about the community and provides more than it's share of uninsured/charity care.

    Cons

    Support for career development is non-existent. Little opportunity for advancement. Training of IT personnel and users of the system is done at initial implementation, but little if any training in subsequent years or after system upgrades.

    Advice to ManagementAdvice

    Invest in your people instead of consultants. Training is woefully inadequate, is mostly on-the-job or by the person leaving the position. Workflows and business processes are inefficient.

    Doesn't Recommend
    No opinion of CEO
  7.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Physician Assistant  in  Portland, OR
    Current Employee - Physician Assistant in Portland, OR

    I have been working at Legacy Health System

    Pros

    diverse working environment and medical experience

    Cons

    administrative bureaucracy , lots of new construction

    Recommends
  8. 1 person found this helpful  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Analyst  in  Portland, OR
    Current Employee - Systems Analyst in Portland, OR

    I have been working at Legacy Health System

    Pros

    Provide a good service to community.

    Cons

    No opportunity for advancement .
    No funds avaialble for training.

    Advice to ManagementAdvice

    Make funds available for training on something other than Epic.

    Recommends
    Approves of CEO
  9.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Legacy Health System

    Pros

    Good benefits
    great location (Good Sam)
    nice wards

    Cons

    computer crashes
    Emanuel cafeteria is very inadequate compared to Good Sam

    Advice to ManagementAdvice

    More employee appreciation events

    Recommends
    Approves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Laboratory Supervisor  in  Gresham, OR
    Current Employee - Laboratory Supervisor in Gresham, OR

    I have been working at Legacy Health System

    Pros

    Team environment and culture of safety

    Cons

    Take the most charity cases in the area

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Used to be fantastic. Going downhill really fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Legacy Health System

    Pros

    Above average benefits, Above average pay rates at least in Information Technology. Very dedicated and genuinely nice colleagues (non-managerial). Flexible hours.

    Cons

    Terrible upper management. Complete lack of vision and foresight. Absolutely no planning. Extremely reactive and shortsighted decisions taken by upper management and the executives in the last 2 years. Recent Medicare policies are eliminating most of the funding for quality employees.

    Advice to ManagementAdvice

    Think things through. Be proactive. Have a five year strategic vision and stick to the plan. Changing directions every few months is disastrous. And above all, TRUST your employees.

    Doesn't Recommend
    Disapproves of CEO

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