Legal Sea Foods

  www.legalseafoods.com
  www.legalseafoods.com

Legal Sea Foods Reviews

Updated October 14, 2014
Updated October 14, 2014
65 Reviews
3.2
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Legal Sea Foods President and CEO Roger S. Berkowitz
Roger S. Berkowitz
36 Ratings

Review Highlights

Pros
  • The quality of food is exceptional (in 4 reviews)

  • room for growth, great employees, smooth training, always busy, food quality (in 4 reviews)


Cons
  • Work-life balance is very minimal however it is a reputable company with a lot to offer to its employees (in 4 reviews)

  • Long hours and not a good work/life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it works!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA

    I have been working at Legal Sea Foods full-time (more than 5 years)

    Pros

    great job training, culture based work environment.

    Cons

    There are some wonderful managers, and some not so wonderful.

    Advice to ManagementAdvice

    Personality testing for management

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    High earnings, but favoritism is common practice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front of House Server in Boston, MA
    Former Employee - Front of House Server in Boston, MA

    I worked at Legal Sea Foods full-time (more than an year)

    Pros

    Great environment: location is premier, staff is diverse and fun, customers are there to really have a good time and spend good money

    Compared to other service jobs, this is a very high earnings restaurant. Flexible with requests off. Great benefits if you've put in the time (medical, 401k, etc). This company is a staple of Boston and it seems that everyone has worked there or knows someone who has at one time in their lives.

    Cons

    Physically demanding job, fast paced, not for the beginning server. Small working quarters. Definitely lots of internal politics and favoritism. High level of micromanagement at times as well us very long hours.

    Advice to ManagementAdvice

    Spread the love around!

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Great company, management varies

    Former Employee - Server in Boston, MA
    Former Employee - Server in Boston, MA

    I worked at Legal Sea Foods part-time (less than an year)

    Pros

    They've thought EVERYTHING out, and some of the corporate policies seem a little over the top, but it's satisfying to work for such a well-organized company. The training is incredible and they really build your skills. Staff was good when I was there -- mostly intelligent, hardworking people.

    Cons

    Management was weird -- some really good, some pretty idiotic. They treated staff like kids (most were in college) which I found pretty infuriating -- very unprofessional. Not all managers were like that, but it was impossible when the ones like that were working.

    Advice to ManagementAdvice

    Pulling the "insubordination" card makes you lose the faith of your staff very fast. If you treat staff like children, they'll probably act that way.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Grueling training, stressed managers, but a great learning experience overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Short Hills, NJ
    Former Employee - Server in Short Hills, NJ

    I worked at Legal Sea Foods part-time (less than an year)

    Pros

    The company invests in its employees. You are put through intense training and testing. I am now extremely knowledgeable about food and wine, which has helped me professionally since working here.

    LSF takes quality control and allergies very seriously. I would definitely dine at the restaurant.

    Cons

    The company exploits its servers for cheap labor. I have never had to do that much side work in a restaurant job before. When you are consistently staying 2 hour after your last table left because you are doing side work, then you should be paid more than $3 per hour to do so.

    Advice to ManagementAdvice

    I worked at LSF while going to college full time. While I did learn a lot about food, wine, and people, I was consistently scheduled 6 days a week, with a double shift on the weekend. I spoke with management about this every time the schedule was posted, but I was told each time that the schedule couldn't be changed once it was posted and thus nothing could be done until they made the next schedule. Nothing was ever done about it and I eventually had to quit. There were several other employees who were in my same situation. The managers seemed extremely stressed, and perhaps as a result, treated all of the servers like this was our full time job and expected us to put LSF above everything else.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Mediocre restaurant, mediocre job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in King of Prussia, PA
    Current Employee - Server in King of Prussia, PA

    I have been working at Legal Sea Foods part-time (more than an year)

    Pros

    Money isn't bad as a server. Fairly flexible, although holidays can be tough to get off.

    Cons

    Favoritism in scheduling, managers give their favorites a hugely unfair amount of shifts and good schedules/ sections. Sometimes people have a hard time getting scheduled more than 2-3 shifts during slow times, regardless of how long they've worked for the company. Also they are open every day of the year so expect to work holidays.

    Advice to ManagementAdvice

    Don't play favorites so obviously. Leads to poor morale amongst staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal Sea Foods full-time (more than 5 years)

    Pros

    paid vacation, great people, 50% discount on food, ability to transfer to different locations. People come to legals because of the elevated service and consistency. Restaurant managers work well with employees, creating excellent work culture.

    Cons

    Although family-run, Legals is very much corporate. Regional managers breath down restaurant managers' necks, causing micro-managing and neglecting bigger issues.

    Advice to ManagementAdvice

    Give the older restaurants the same attention you would newer restaurants.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not a bad company, just too corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Legal Sea Foods full-time (more than 3 years)

    Pros

    room for growth, great employees, smooth training, always busy, food quality

    Cons

    corporate, lots of rules, upper management, sidework

    Advice to ManagementAdvice

    Having a good manager is hit or miss. Most of the time they just follow the rules from upper management whether it hurts your pocket or not, they really don't care. If you're lucky, you'll work with a manager that actually cares about you and helping you out. For the most part, everyone knows what they're doing and each location is a family. I got along with everyone I worked with which was one of the main reasons I stayed working there.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Don't care about their employees at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Server in Burlington, MA
    Former Employee - Head Server in Burlington, MA

    I worked at Legal Sea Foods full-time (more than an year)

    Pros

    Great co-workers we were like a family

    Cons

    Even though their mission statement is return of guests, internal and external they truly don't care about their employees no matter what you do

    Advice to ManagementAdvice

    Care more about your employees and they will be far more productive. If you can get fired on the spot for a single customer complaint true or false it's hard to give your 110% if it doesn't matter in the long run

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    I do not recommend working for this company. They have no loyalty for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Warwick, RI
    Current Employee - Server in Warwick, RI

    I have been working at Legal Sea Foods part-time (more than 5 years)

    Pros

    The flexibility to swap shifts and the pay is good when you are busy

    Cons

    Upper management always has some new focus that hardly ever makes sense. Plus management is so concerned with losing even one customer that they would throw any employee under the bus.

    Advice to ManagementAdvice

    Stop being so negative!!! For every compliment you give, you say 10 things that are not good.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Lucrative, but Personally Draining

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal Sea Foods

    Pros

    This is a great place to work at if you're looking to make quick cash. The educational program is excellent; I've learned a lot about food, wine, fish, and hospitality. Employee meals are a great perk .

    Cons

    Work/life balance is poor. I actually enjoy working with management, but the general manager is tough to work with, as he is intense and unapproachable. He lives and breathes Legal's and expects the same from employees, which is unrealistic for students and people with families. He cracks the whip on managers below him, forcing them to be a lot harder on employees than I can tell they'd like to be. He definitely has his favorites and gives them unfair advantages (placing them in good sections of restaurant, being more lenient on server errors, etc.); this is especially frustrating to witness.

    If you work full-time, prepare to work multiple doubles in a row and risk your sanity. You have to fight for your breaks. There have been plenty of times where the restaurant was so busy that I wasn't be able to eat or rest for even 10 minutes, and management would get annoyed if I pressed for a break. "Return of Guest" is everything to management, but they forget that employee morale is a crucial factor of it. Most of my coworkers are unhappy and complain daily. By the end of the day (or night), we're just looking to make our cash and get out.

    Advice to ManagementAdvice

    Treat employees with equal respect, and understand that intense management puts employees on edge and diminishes performance.

Legal Sea Foods Photos

View from the parking lot of the Legal Sea Foods' Quality Control Center and corporate headquarter office located in Boston, MA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.75)

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