Legal & General Group

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Legal & General Group Reviews

Updated February 12, 2015
Updated February 12, 2015
43 Reviews
2.8
43 Reviews
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Tim Breedon
23 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Beyond awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Analyst in London, England (UK)
    Current Employee - Senior Finance Analyst in London, England (UK)

    I have been working at Legal & General Group full-time (more than a year)

    Pros

    The name might get you a decent job elsewhere.

    Cons

    Compensation: If you pay peanuts you get a bunch of monkeys. Processes, management radical overhaul, limited career and salary growth opportunities.

    Advice to ManagementAdvice

    Invest more into employees and pay them a market wage at least.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Going downhill rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Hove, England (UK)
    Former Employee - Manager in Hove, England (UK)

    I worked at Legal & General Group full-time (more than 10 years)

    Pros

    Nice open plan offices. Good location with some on site parking. Average salary for new starters compared to similar local companies.

    Cons

    Poor leadership, constant change, continuous redundancies over last 5 years. No internal progression. No training for management. Poor rates of bonus / pay rise verse success of company. Unclear expectations of staff. New staff being recruited but lack of honesty about job role means unhappy recruits, who are receiving below standard training for such a big, well known company.

    Advice to ManagementAdvice

    You are loosing staff and have a severe lack of morale at your Hove offices caused by unclear, unfriendly management. A real shame and a total change over the last 4 years and something that is being ignored. It might be worth coming down for yourselves and asking the staff on the floor what it's really like to work there.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Fixed Term Contracts is a one way win.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in London, England (UK)
    Current Employee - Finance Manager in London, England (UK)

    I have been working at Legal & General Group full-time (more than a year)

    Pros

    Friendly atmosphere with extra curricular activity such as charity work, running and cake baking.

    Cons

    HR advertises the job as perm and then changes it after the interview.

    Working hours discriminated against woman with out children. Expecting them to work longer than those with.

    Advice to ManagementAdvice

    Lots of expensive grade 7's that don't do much except network well and keep in with their "friends". They look after number one.

    Positive Outlook
    No opinion of CEO
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  5.  

    Slowness of organisation to react & lack of investment in people make this a place to move on from when times are better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Legal & General Group

    Pros

    Stable working hours and family friendly environment to work

    Cons

    A good deal of rhetoric around change and advancement, however little real opportunity to do so.
    Work projects show little variation, to advance the employee.
    Quiet office and sporadic attempts by senior management to promote an atmosphere / sociability.

    Advice to ManagementAdvice

    Renumerate staff better and provide a better structure for advancement.Without this staff wil continue to leave.

    Doesn't Recommend
  6.  

    Respect your staff and the business will grow more for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Pensions Administrator in Kingswood, South East England, England (UK)
    Former Employee - Pensions Administrator in Kingswood, South East England, England (UK)

    I worked at Legal & General Group

    Pros

    you have a Free Shares entitlement

    Cons

    Management need to show respect for staff and gain a better understanding of the job more.
    lack of Knowledge Transfer
    Poor salary

    Advice to ManagementAdvice

    Get to know the job from the ground up and respect your staff.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Great place to work if you don't care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in London, England (UK)
    Current Employee - Senior Manager in London, England (UK)

    I have been working at Legal & General Group full-time (more than 3 years)

    Pros

    Perfect place to "work" if you want to do 9am - 5pm, want flexible working or an easy life.

    If you're a politician, you'll go far.

    Cons

    If you're not interested in politics, want to achieve something, work with talented people, progress your career or make a difference, look elsewhere.

    Incompetence makes doing a decent job impossible. Unless you work in risk.

    Advice to ManagementAdvice

    The politics and poor decisions are putting L&G in a very bad position for the future in order to protect today's share price. If you make a bad decision, it's better to change your mind than to force it through (e.g. every single technology decision that's being made).

    Stop focusing on risk and start thinking about the customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Was a great place but culture has changed totally in last 18 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Legal & General Group full-time (more than 10 years)

    Pros

    Very good name on cv. Was always plenty going on to allow for challenge and development. Previous staff and performance appraisal policies were transparent and ensured fair outcomes

    Cons

    Once you are onboard your package does not keep pace with the market
    huge cultural shift and restructures since mid 2013 have increased centralisation, reduced resource beyond what is comfortable to manage business and result in staff working long hours without adequate support
    increasingly political management which seems to value those who make the right noises over those with the knowledge who can actually do the work; a recipe for disaster once they lose the good people. Increasingly bullying culture to achieve results
    Years of underinvestment in systems is now becoming critical yet they are cutting costs still further
    poor progression internally

    Advice to ManagementAdvice

    Value your staff and try the carrot not the stick
    if you want to cut costs in the long run and improve customer service at the same time you need to invest in systems now
    stop being so kingswood centric. You will find that it isnt the centre of the universe and in many cases your most productive staff are elsewhere
    trest people fairly including reward. The current performance system is far worse than the previous one as it is open to abuse and allows favourtism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Legal & General Group full-time (more than 3 years)

    Pros

    Great benefits and opportunities for flexible working = very family friendly. Great company values.

    Cons

    Recent restructures have cleared the decks and a lot of knowledge and the great 'family' atmosphere has been lost. Inconsistent messages from the top - e.g. company values and delivery of strategy seem to have become misaligned

    Advice to ManagementAdvice

    Ensure methods for delivering strategy don't compromise/conradict company values.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Great Perks - Awful management, Awful Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant in Kingswood, South East England, England (UK)
    Current Employee - Customer Service Consultant in Kingswood, South East England, England (UK)

    I have been working at Legal & General Group full-time (more than 5 years)

    Pros

    Flexi-Time, company funded pension scheme, nice offices, comprehensive death in service benefits, lots of employee discounts.

    Cons

    The company is a bureacratic nightmare, where key decisions often take forever to make, if at all. Senior management talk constantly about trying to engage with employees and fix problems, yet only ever show real interest in performance against targets, not the fundamentals that underpin and ultimately affect them. Shortsighted business planning, and decison making processes that frankly beggar belief. The list goes on.

    Advice to ManagementAdvice

    Listen. Just listen. Then start to consider the long term impact of the decisions you make. It isn't all about this quarter's results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    No progression and a rapidly hostile working environment with a feeling of no appreciation of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Hove, England (UK)
    Current Employee - Customer Service Agent in Hove, England (UK)

    I have been working at Legal & General Group full-time (more than 3 years)

    Pros

    I worked in the Hove office and in my opinion if you were to start as a new starter now I really can't think of any. I started 3 1/2 years ago and, although there were massive gaps in the introduction to the company, I enjoyed my time there to begin with and my peers were welcoming and helpful.
    For those who wish to there is the opportunity to take courses to progress your career whether that be outside L&G or not.

    Cons

    There is very little chance to progress.
    Training lasted a long time but I still felt unprepared when joining the floor and it turned out that there were massive gaps.
    Challenging processes is a very hard and feels like a losing battle from the start.
    For the last year or so there has been a real atmosphere of having to fight for recognition and even for your job. So many people started to be put on different performance reviews and perfomance measures which didn't allow for people getting used to the changes in role, department, management, sampling and staff levels. This lead to people becoming over protective of their own job and real culture of backstabbing and blame.
    Recognition felt more of a guesture and was inconsistent.
    I don't say this as a rant or even from just personal experience but really as something useful to those I'm leaving behind as I know this is a shared feeling with many others on the floor.

    Advice to ManagementAdvice

    Listen to staff and when looking at the results of an engagement survey don't assume there are uncontrolable measures behind low scores. Ask people why and how to change it then take notice.

    Put staff happiness at least somewhere towards the top of the list of priorities as it really didn't feel like it was.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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