Lender Processing Services

  www.lpsvcs.com
  www.lpsvcs.com

Lender Processing Services Reviews

Updated November 24, 2014
Updated November 24, 2014
167 Reviews
2.7
167 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lender Processing Services President & CEO Hugh Harris
Hugh Harris
65 Ratings

Review Highlights

Pros
  • Great co-workers, most are very competent (in 5 reviews)

  • Good pay, good hours, good people in some offices (in 7 reviews)


Cons
  • No raises, no annual reviews, no 401k match, hostile work environment (in 13 reviews)

  • Way too much gossip/lack of communication by management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was good at first, then things changed.

    Former Employee - Foreclosure Specialist in Mendota Heights, MN
    Former Employee - Foreclosure Specialist in Mendota Heights, MN

    I worked at Lender Processing Services full-time (more than 10 years)

    Pros

    I liked being able to do my work and being left alone tyo do. I work better when people aren't always behind me looking at what I'm doind.

    Cons

    In the 11 years I was there, I only received a raise 1 time. That should change.

    Advice to ManagementAdvice

    Instead of just telling the emplyee they did a good job, I would reward them with something. Also, about days off, it should be first come first serve. Just because you had a certain day the year before should not matter. If you ask first, you should get it first.

    Doesn't Recommend
    Negative Outlook
  2.  

    Not enough clients to provide the work needed to support the staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reviewer in San Diego, CA
    Former Employee - Reviewer in San Diego, CA

    I worked at Lender Processing Services full-time (more than 10 years)

    Pros

    A nationwide company and quality driven.

    Cons

    Shortage of clients to provide the workload to support the staff so that can make adequate salary.

    Advice to ManagementAdvice

    Get more clients that have sufficient work for the staff.

    Recommends
    Positive Outlook
  3.  

    LPS - Short Term Contract - Corporate Take-over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Irvine, CA
    Former Employee - Business Analyst in Irvine, CA

    I worked at Lender Processing Services as a contractor (less than an year)

    Pros

    Possible good career opportunities for some should things work out well from the Corporate Take-over.

    Cons

    Going through a corporate take-over and not sure of what the future will bring.

    Advice to ManagementAdvice

    Be more understanding and open to all employee needs/ideas and not just a select few.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    could never be enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections in Irving, TX
    Former Employee - Collections in Irving, TX

    I worked at Lender Processing Services as a contractor (less than an year)

    Pros

    You get to meet and work with a lot of real nice people, the working conditions are not bad and they supply the coffee.

    Cons

    you don't stand a change of getting on perm

    Advice to ManagementAdvice

    get a clue

    Recommends
    No opinion of CEO
  6.  

    This place was awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appraisal Management Team in Pittsburgh, PA
    Former Employee - Appraisal Management Team in Pittsburgh, PA

    I worked at Lender Processing Services full-time (less than an year)

    Pros

    Overtime. 5 sick days 5 vacation days 1 personal day

    Cons

    EVERYTHING they micro managed. I had six bosses who told me what to do which was always the same. Management and upper level people did not care about employees.

    Advice to ManagementAdvice

    Stop micro managing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Account Manager in Pittsburgh, PA
    Former Employee - Marketing Account Manager in Pittsburgh, PA

    I worked at Lender Processing Services full-time (more than 8 years)

    Pros

    Management is very engaged with clients and make it a point to spend enough time with them to ensure the company understands their needs and requirements,

    Cons

    Sometimes senior management makes decisions with a short-term view in order to meet the pressure imposed by the quarterly reviews with the analysts.

    Advice to ManagementAdvice

    Remain focused on your clients

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Stuffy company but many good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services

    Pros

    Good people and fun external activities. Basketball & Softball.

    Cons

    Corporate, stuffy environment in office.

    Advice to ManagementAdvice

    Provide clear career paths and goals to employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall it's a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services

    Pros

    The majority of employees have been there over 10 years. They definitely invest significant amounts of time and money into training and want their new employees to feel comfortable. They also invest time in team building activities that are actually fun.

    Cons

    If you have any kind of issues in your personal life (such as a child in daycare or a chronic illness), they are not sympathetic. They want the job to come first always and as such, the work life balance is null. Also, because many of the employees have been there for so long, there are little cliques and it can be difficult to fit in, which is even harder when you're trying to learn.

    Advice to ManagementAdvice

    Don't say what you don't mean. If you say, "we're flexible about X, Y, Z.", then you need to have that flexibility. Also, some managers protect their employees and some don't.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Mixed bag of offices with too much political vying between them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services full-time (less than an year)

    Pros

    Good pay, good hours, good people in some offices. Friendly people over all, most offices seemed to be operating as you would expect. Highest level management seemed to start realizing some of their offices weren't playing well.

    Cons

    Some offices actively tried to sabotage others, including actively trying to undermine the productivity of employees and projects in the other offices. Severely immature attitudes, likely born of fear from the jacksonville mothership catching on to their antics displayed by management in certain offices.

    Advice to ManagementAdvice

    Certain business units are milking you. You probably already know this, but if not, get your magnifying glass, they won't be hard to find.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Lender Processing Services full-time (more than 3 years)

    Pros

    Provided a job when I needed one. Met a few really great people. Transferring to other teams/groups can be difficult if the client or management doesn't want you to move.

    Cons

    I understand that this is a Software company and IT is all about supporting clients. With that being said, support contracts should be in place before implementation with a client. There were many nights where the client at 4pm says I need this in - and we must make modifications. These were not production issues. Management also expects weekend plans to be cancelled and do not understand - but 'I've already paid out $$$ and am unable to get a refund'.

    Advice to ManagementAdvice

    Any manager that understood work-life balance is no longer with the company. Figure out how to provide work-like balance. If an employee is required to work on a weekend - figure out how to compensate them. Salary should be comparable to industry.

    Doesn't Recommend
    No opinion of CEO

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