Lender Processing Services

  www.lpsvcs.com
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Lender Processing Services Reviews

Updated August 9, 2014
Updated August 9, 2014
160 Reviews

2.7
160 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lender Processing Services President & CEO Hugh Harris
Hugh Harris
62 Ratings

Review Highlights

Pros
  • Great co-workers, most are very competent (in 5 reviews)

  • Depending on the department you work in, good work environment and fun people (in 7 reviews)


Cons
  • No raises, particularly for promotions (in 13 reviews)

  • Lack of communication from management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great way to start work career, but a career dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist  in  Coraopolis, PA
    Former Employee - Operations Specialist in Coraopolis, PA

    I worked at Lender Processing Services full-time for more than a year

    Pros

    Before the layoffs started, the environment was relaxed and a fun place to work. Supervisors were very encouraging and did their best to help out their workers. Work experience you gain is valuable because you interact with clients over the phone and via email. You also get office experience. It is very easy to get hired here. As long as you have a college degree, you are almost guaranteed to be hired if they like you. The potlucks we did were a lot of fun. Annual perks for employees include: free Pirates game, Thanksgiving dinner, and $100 gift card.

    Cons

    No pay raises whatsoever. Company had not given a pay raise for 5 years when I joined the company in 2013. You could see the effect this had on some people's motivation after a while. When work got busy, they would give out mandatory overtime. Company often seemed more concerned with numbers than quality of production. There is nowhere to move up the ladder in this company except for the few supervisor positions they have, and as a result, turnover was pretty high for an office job. When the layoffs started, the environment became tense and cliques formed among different groups of employees. Supervisors developed favorites but tried to fake that they appreciated everyone the same. (The only one who didn't do this was the document preparation team supervisor. He was probably the best manager/supervisor in the entire office because of how fair and genuine he was.) The manager of the escrow department would inform everyone during the layoffs in carefully worded emails that they were all safe while layoffs continued almost every week.

    Advice to ManagementAdvice

    Employees perform well when they are well compensated. As long as people know that they can earn a raise if they perform well, they will do so. I would advise giving out annual raises to all employees based on performance. Second, don't lie to the employees and tell them that their jobs are safe when if fact you have plans to lay people off.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Review for LPS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Jacksonville, FL
    Current Employee - Business Analyst in Jacksonville, FL

    I have been working at Lender Processing Services full-time for more than 8 years

    Pros

    The benefits are wonderful and great

    Cons

    very good place to work

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    They tend to have a limited number of good clients. Which is a downfall when you are on production work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Analyust
    Former Employee - Risk Analyust

    I worked at Lender Processing Services full-time for more than 10 years

    Pros

    They are a. Nation wide company.

    Cons

    Too few good clients.
    Not enough steady volume to make decent money

    Advice to ManagementAdvice

    Bring in more clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Employees Are Not Valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services

    Pros

    - i dont have any pros for this company

    Cons

    -hard to move up
    -disconnected HR
    -unfriendly HR
    - work people on weekends fire them on Mon morning, escort out of the building

    Advice to ManagementAdvice

    grow a concience

    Doesn't Recommend
  6. 1 person found this helpful  

    Decent Base Pay, Growth and Future Unpredictable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Curative Assistant  in  Coraopolis, PA
    Former Employee - Curative Assistant in Coraopolis, PA

    I worked at Lender Processing Services full-time for less than a year

    Pros

    This was a good job for recent college graduates with decent base pay. Work is interesting for the first year, and the schedule is office hours with overtime occasionally available. Was very impressed with the training regimen.

    Cons

    LPS-LSI uses a lot of temporary workers, promising to take them on as permanent employees but then laying them off when business slows. Working with the time pressure of Mortgage Closings and SLAs is necessarily stressful, with quotas and managers applying pressure. It's easy to get lost in the crowd at LPS as far as promotions go.

    Advice to ManagementAdvice

    Point out clear paths for professional growth - and hire the temps you promised to hire!

    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lender Processing Services full-time for more than 3 years

    Pros

    Good place to work nice life work balance

    Cons

    no enjoyed working here, nice company

    Recommends
  8. 1 person found this helpful  

    IT sweat shop!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst  in  Jacksonville, FL
    Current Employee - IT Analyst in Jacksonville, FL

    I have been working at Lender Processing Services full-time for more than a year

    Pros

    You can really learn a lot here at least in the IT perspective. The company has a mixed environment of old and new equipment on the company network overall so you can literally go as far as you want to learn technology and practices. Depending on your department the people are very nice and supportive. There are a lot of people who have worked for the company for literally decades and throughout ALL of the times the company has changed names and owners. If you decide to pursue a position here be sure to negotiate for salary at least two years out because they will Low Ball.

    Cons

    The IT department takes pride in having people who work there for decades however, those same people feel like they cannot leave because they feel they're too old to move on and no one would hire them which is the real reason people tenure is so long. There is a lot of work to go around mainly because processes here in IT are the absolute WORST I have ever seen. These bad processes cause a lot of work to be done on Sunday's, constant morning changes and just plain chaos and confusion all day long!!! Every month there is some new process that makes work life unenjoyable and combined with well over 80 hours every two weeks with no extra pay makes the position not worth it. Schedules change very often leaving you to decide between your dependents or the job which isn't a good feeling especially when it constantly happens.

    Advice to ManagementAdvice

    LISTEN TO YOUR EMPLOYEES AND QUIT ACTIING LIKE MANAGEMENT IS THE END ALL BE ALL!!!!! Create some processes that are not so time consuming and dependent on WHO is requesting particular jobs. Processes are HORRIBLE at work and HORRIBLE for the employee home life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Temporary worker - supervisor only spoke to me when I was doing something wrong.

    Former Employee - Deed In Lieu  in  Westminster, CO
    Former Employee - Deed In Lieu in Westminster, CO

    I worked at Lender Processing Services as a contractor for less than a year

    Pros

    The dress code was relaxed

    Cons

    Supervisor was rude and only spoke to me when I was not doing things fast enough, thought I should be up to speed ,in one month, with others that had been there longer.
     Training was not sufficient to get me up to speed as she said.
    Also found out the supervisor was a spy for HR and would run a tattle on everything going on in the dept.

    Advice to ManagementAdvice

    Pick your supervisors on how they treat others not to be your spies

    Doesn't Recommend
  10. 1 person found this helpful  

    Good place to work if you're an executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Mendota Heights, Dakota, MN
    Current Employee - Associate in Mendota Heights, Dakota, MN

    I have been working at Lender Processing Services full-time for more than 5 years

    Pros

    You can work from home
    Insurance is good
    Coffee is free

    Cons

    They ask you to come in to the office when it's almost impossible to get there
    Insurance premiums keep going up
    You have to bring your own coffee cup
    No raises
    No chance for advancement

    Advice to ManagementAdvice

    Look at how miserable your lowest-rung workers are. No wonder you get bad press.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Sub-par Cultrure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lender Processing Services full-time for less than a year

    Pros

    Salary. Exposure to financial technology. Gym on premises.

    Cons

    stale company culture. no life outside of work with coworkers.

    Advice to ManagementAdvice

    Listen to the worker bees

    Recommends
    Neutral Outlook
    No opinion of CEO

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