Lender Processing Services
2.7 of 5 143 reviews
www.lpsvcs.com Jacksonville, FL 5000+ Employees

Lender Processing Services Reviews

Updated Apr 9, 2014
All Employees Current Employees Only

2.7 143 reviews

                             

41% Approve of the CEO

Lender Processing Services President & CEO Hugh Harris

Hugh Harris

(56 ratings)

40% of employees recommend this company to a friend
143 Employee Reviews
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Review Highlights

Pros:
  • "Depending on the department you work in, good work environment and fun people"
    in 7 reviews
  • "Great co-workers, most are very competent"
    in 4 reviews
Cons:
  • "No Raises, no 401k Match, not profit sharing, freezes"
    in 10 reviews
  • "Lack of communication from management"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Enjoyable place to work!

Escrow Officer (Former Employee)
Coraopolis, PA

I worked at Lender Processing Services full-time for more than 3 years

ProsExcellent management and great pay.

ConsUps and downs as far as work load. Layoffs frequently.

Advice to Senior Managementnothing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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No communication

Customer Service Representative III (Former Employee)
McClellan, CA

I worked at Lender Processing Services full-time for more than 8 years

ProsBenefits, overtime available, breakrooms, bathrooms just upgraded

ConsMerger w/ new company and massive layoff

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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LOTS of "Free" Weekend Work

Anonymous Employee (Current Employee)

I have been working at Lender Processing Services full-time for more than 10 years

ProsGreat co-workers, most are very competent

ConsManagers not so much. Nearly every weekend you'll get the "opportunity" to work (for free) . No raises for years, no match, no reimbursement for internet service fees (but you're required to have it so you can work from home whenever they call) . Management "knows" how to do it and are totally uninterested in listening to employees new ideas. Did I already say, way, way too much uncompensated overtime (35+ weekends per year)......Mgmt feels your nights and weekends are theirs to schedule........Very political.

Advice to Senior ManagementLISTEN to employees. Quit EXPECTING the excessive FREE weekend work, pay for overtime. Don't treat employees differently than you are being treated. (if you take away employee matching, you too should give up your million dollar bonuses.....and give up 35 weekends each year)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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On site upper management/supervisors lacked interest in employees. Stressed out and impersonal.

Anonymous Employee (Current Employee)

I have been working at Lender Processing Services

ProsMet some great friends. Great / affordable products offered to major lenders.

ConsNo raises/reviews/bonus. Stopped 401k match. "Mandatory OT or else".

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No way to work your way up.

Quality Control Analyst (Current Employee)
Solon, OH

I have been working at Lender Processing Services full-time for more than 5 years

ProsThe insurance benefits are really good. Plus they pay the first $1,000 of your medical decuctible every year and it will roll over if not used up.

ConsThe "Peter Principle" is in almost every department. There is no middle ground. Supervisors are promoted when they have no ability to manage. So many are in over there heads. Makes for a difficult work environment.

Advice to Senior ManagementPlease please put some kind of "work your way up" plan in place. Employees with no managment experience should not be promoted to a supervisor position. Where is the middle ground???

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Exceptional place to work.

Loan Processor (Former Employee)
Minn City, MN

I worked at Lender Processing Services full-time for more than 5 years

ProsUnique and best place to lean new loan servicing process opportunities.

ConsConstant changing in a fast-paced environment if you're up to the chanllenge.

Advice to Senior ManagementBest place to work and grow.

Yes, I would recommend this company to a friend

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Company has potential to grow

Senior Software Developer (Former Employee)
Irvine, CA

I worked at Lender Processing Services as a contractor for less than a year

ProsLPS is modern and flexible on working from home. They have some amazing talent in the software development domain with a good business team coordinating requirements to the lower level.

They are happy to use the latest technologies and tinker with new things.

ConsLPS can feel like an isolated environment due to reactive management in some areas. I found my area was enjoyable but some others were just put in a corner with no management employed.

Advice to Senior ManagementGet people more involved in working as a team. The modern attitude to working from home and being flexible with product deliver is a bonus.

Yes, I would recommend this company to a friend

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Great Company to Work for...

Business Analyst (Current Employee)
Jacksonville, FL

I have been working at Lender Processing Services full-time for more than 3 years

ProsVery laid back with friendly staff. The management is great and efficient.

ConsNo raises in the last 2 years. Very hard to climb up the labber

Advice to Senior ManagementMore raises....

Yes, I would recommend this company to a friend

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Overall a good experience

Field Collector (Current Employee)
Pine Bluff, AR

I have been working at Lender Processing Services as a contractor for more than a year

ProsI like that I can work my own schedule. I've done histories for three counties so now I'm just doing county updates; they usually pay my invoices in a reasonable amount of time. Since I don't work in the office (I work from home), I really can't speak to the ratings categories.

ConsThe position is a temporary one at a full-time level unless I can get more counties to update monthly. Also it can become redundant since the contractor is only abstracting documents. It is very helpful to have some experience with database entry and legal documents (deeds, mortgages, foreclosures, etc.). A lack of familiarity with legal terms used in real estate documents will slow down data entry and can result in errors and missed data.

Advice to Senior ManagementI would look at providing better training if you are going to use people who do not have experience with legal documents. The training I went through was done when I didn't even have the notebook yet, so I could not go through the database while the trainer was going through the examples.

Yes, I would recommend this company to a friend

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Okay while it lasted.

On-Site Document Routng Specialist (Former Employee)
Austin, TX

I worked at Lender Processing Services full-time for more than 3 years

ProsFollow the rules and you continue to have a job.

ConsContinuously had hiring and raise increases. No increase in compensation during the entire 4 years for anyone.

Advice to Senior ManagementAll employees should receive a pay increase of some kind annually.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Lender Processing Services reviews and ratings — including employee satisfaction and approval rating for Lender Processing Services CEO Hugh Harris. All 143 reviews posted anonymously by Lender Processing Services employees.