Lender Processing Services Reviews

Updated July 27, 2015
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184 Employee Reviews

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  1. Helpful (1)

    Overall it's a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The majority of employees have been there over 10 years. They definitely invest significant amounts of time and money into training and want their new employees to feel comfortable. They also invest time in team building activities that are actually fun.

    Cons

    If you have any kind of issues in your personal life (such as a child in daycare or a chronic illness), they are not sympathetic. They want the job to come first always and as such, the work life balance is null. Also, because many of the employees have been there for so long, there are little cliques and it can be difficult to fit in, which is even harder when you're trying to learn.

    Advice to Management

    Don't say what you don't mean. If you say, "we're flexible about X, Y, Z.", then you need to have that flexibility. Also, some managers protect their employees and some don't.


  2. Helpful (1)

    Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Lender Processing Services full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Provided a job when I needed one. Met a few really great people. Transferring to other teams/groups can be difficult if the client or management doesn't want you to move.

    Cons

    I understand that this is a Software company and IT is all about supporting clients. With that being said, support contracts should be in place before implementation with a client. There were many nights where the client at 4pm says I need this in - and we must make modifications. These were not production issues. Management also expects weekend plans to be cancelled and do not understand - but 'I've already paid out $$$ and am unable to get a refund'.

    Advice to Management

    Any manager that understood work-life balance is no longer with the company. Figure out how to provide work-like balance. If an employee is required to work on a weekend - figure out how to compensate them. Salary should be comparable to industry.


  3. Helpful (1)

    Ok, if you are a total suck-up and don't mind working for a company without morals or ethics.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westminster, CO
    Former Employee - Anonymous Employee in Westminster, CO

    I worked at Lender Processing Services full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are desperate for employment, this would be an option. Last resort.

    Cons

    Cut throat business. It is all in how you suck up to management. Expected to shut up and do as you are told. Loss of independent freedom.

    Advice to Management

    Get management that walks the walk and not just talk the talk. Management flips on a dime. Don't expect for them to have your back, because they won't; those that have, are no longer working for the company. What does that tell you? No one stands up for anyone's rights here, it's all about doing exactly as your told to do and nothing else!


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  5. Helpful (4)

    Great way to start work career, but a career dead end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Coraopolis, PA
    Former Employee - Operations Specialist in Coraopolis, PA

    I worked at Lender Processing Services full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Before the layoffs started, the environment was relaxed and a fun place to work. Supervisors were very encouraging and did their best to help out their workers. Work experience you gain is valuable because you interact with clients over the phone and via email. You also get office experience. It is very easy to get hired here. As long as you have a college degree, you are almost guaranteed to be hired if they like you. The potlucks we did were a lot of fun. Annual perks for employees include: free Pirates game, Thanksgiving dinner, and $100 gift card.

    Cons

    No pay raises whatsoever. Company had not given a pay raise for 5 years when I joined the company in 2013. You could see the effect this had on some people's motivation after a while. When work got busy, they would give out mandatory overtime. Company often seemed more concerned with numbers than quality of production. There is nowhere to move up the ladder in this company except for the few supervisor positions they have, and as a result, turnover was pretty high for an office job. When the layoffs started, the environment became tense and cliques formed among different groups of employees. Supervisors developed favorites but tried to fake that they appreciated everyone the same. (The only one who didn't do this was the document preparation team supervisor. He was probably the best manager/supervisor in the entire office because of how fair and genuine he was.) The manager of the escrow department would inform everyone during the layoffs in carefully worded emails that they were all safe while layoffs continued almost every week.

    Advice to Management

    Employees perform well when they are well compensated. As long as people know that they can earn a raise if they perform well, they will do so. I would advise giving out annual raises to all employees based on performance. Second, don't lie to the employees and tell them that their jobs are safe when if fact you have plans to lay people off.


  6. Review for LPS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Jacksonville, FL
    Current Employee - Business Analyst in Jacksonville, FL

    I have been working at Lender Processing Services full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are wonderful and great

    Cons

    very good place to work


  7. Helpful (2)

    Employees Are Not Valued

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lender Processing Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - i dont have any pros for this company

    Cons

    -hard to move up -disconnected HR -unfriendly HR - work people on weekends fire them on Mon morning, escort out of the building

    Advice to Management

    grow a concience


  8. Helpful (1)

    Decent Base Pay, Growth and Future Unpredictable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Curative Assistant in Coraopolis, PA
    Former Employee - Curative Assistant in Coraopolis, PA

    I worked at Lender Processing Services full-time (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    This was a good job for recent college graduates with decent base pay. Work is interesting for the first year, and the schedule is office hours with overtime occasionally available. Was very impressed with the training regimen.

    Cons

    LPS-LSI uses a lot of temporary workers, promising to take them on as permanent employees but then laying them off when business slows. Working with the time pressure of Mortgage Closings and SLAs is necessarily stressful, with quotas and managers applying pressure. It's easy to get lost in the crowd at LPS as far as promotions go.

    Advice to Management

    Point out clear paths for professional growth - and hire the temps you promised to hire!


  9. Helpful (2)

    IT sweat shop!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Jacksonville, FL
    Current Employee - IT Analyst in Jacksonville, FL

    I have been working at Lender Processing Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can really learn a lot here at least in the IT perspective. The company has a mixed environment of old and new equipment on the company network overall so you can literally go as far as you want to learn technology and practices. Depending on your department the people are very nice and supportive. There are a lot of people who have worked for the company for literally decades and throughout ALL of the times the company has changed names and owners. If you decide to pursue a position here be sure to negotiate for salary at least two years out because they will Low Ball.

    Cons

    The IT department takes pride in having people who work there for decades however, those same people feel like they cannot leave because they feel they're too old to move on and no one would hire them which is the real reason people tenure is so long. There is a lot of work to go around mainly because processes here in IT are the absolute WORST I have ever seen. These bad processes cause a lot of work to be done on Sunday's, constant morning changes and just plain chaos and confusion all day long!!! Every month there is some new process that makes work life unenjoyable and combined with well over 80 hours every two weeks with no extra pay makes the position not worth it. Schedules change very often leaving you to decide between your dependents or the job which isn't a good feeling especially when it constantly happens.

    Advice to Management

    LISTEN TO YOUR EMPLOYEES AND QUIT ACTIING LIKE MANAGEMENT IS THE END ALL BE ALL!!!!! Create some processes that are not so time consuming and dependent on WHO is requesting particular jobs. Processes are HORRIBLE at work and HORRIBLE for the employee home life.


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lender Processing Services full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Good place to work nice life work balance

    Cons

    no enjoyed working here, nice company


  11. Helpful (1)

    Sub-par Cultrure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lender Processing Services full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary. Exposure to financial technology. Gym on premises.

    Cons

    stale company culture. no life outside of work with coworkers.

    Advice to Management

    Listen to the worker bees



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