Lender Processing Services Reviews

Updated August 31, 2015
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191 Employee Reviews

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  1. It was good at first, then things changed.

    Former Employee - Foreclosure Specialist in Mendota Heights, MN
    Former Employee - Foreclosure Specialist in Mendota Heights, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Lender Processing Services full-time (More than 10 years)

    Pros

    I liked being able to do my work and being left alone tyo do. I work better when people aren't always behind me looking at what I'm doind.

    Cons

    In the 11 years I was there, I only received a raise 1 time. That should change.

    Advice to Management

    Instead of just telling the emplyee they did a good job, I would reward them with something. Also, about days off, it should be first come first serve. Just because you had a certain day the year before should not matter. If you ask first, you should get it first.


  2. Contract Analyst II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Lender Processing Services full-time (More than a year)

    Pros

    Flexibility to work from home

    Cons

    Over titled Leadership with poor skills Long hours Ethically questionable Leadership spends way to much time at home


  3. Not enough clients to provide the work needed to support the staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reviewer in San Diego, CA
    Former Employee - Reviewer in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Lender Processing Services full-time (More than 10 years)

    Pros

    A nationwide company and quality driven.

    Cons

    Shortage of clients to provide the workload to support the staff so that can make adequate salary.

    Advice to Management

    Get more clients that have sufficient work for the staff.


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  5. This place was awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appraisal Management Team in Pittsburgh, PA
    Former Employee - Appraisal Management Team in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lender Processing Services full-time (Less than a year)

    Pros

    Overtime. 5 sick days 5 vacation days 1 personal day

    Cons

    EVERYTHING they micro managed. I had six bosses who told me what to do which was always the same. Management and upper level people did not care about employees.

    Advice to Management

    Stop micro managing


  6. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Account Manager in Pittsburgh, PA
    Former Employee - Marketing Account Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lender Processing Services full-time (More than 8 years)

    Pros

    Management is very engaged with clients and make it a point to spend enough time with them to ensure the company understands their needs and requirements,

    Cons

    Sometimes senior management makes decisions with a short-term view in order to meet the pressure imposed by the quarterly reviews with the analysts.

    Advice to Management

    Remain focused on your clients


  7. Stuffy company but many good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people and fun external activities. Basketball & Softball.

    Cons

    Corporate, stuffy environment in office.

    Advice to Management

    Provide clear career paths and goals to employees.


  8. Helpful (1)

    Overall it's a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The majority of employees have been there over 10 years. They definitely invest significant amounts of time and money into training and want their new employees to feel comfortable. They also invest time in team building activities that are actually fun.

    Cons

    If you have any kind of issues in your personal life (such as a child in daycare or a chronic illness), they are not sympathetic. They want the job to come first always and as such, the work life balance is null. Also, because many of the employees have been there for so long, there are little cliques and it can be difficult to fit in, which is even harder when you're trying to learn.

    Advice to Management

    Don't say what you don't mean. If you say, "we're flexible about X, Y, Z.", then you need to have that flexibility. Also, some managers protect their employees and some don't.


  9. Helpful (1)

    Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst
    Former Employee - Business Analyst
    Doesn't Recommend
    No opinion of CEO

    I worked at Lender Processing Services full-time (More than 3 years)

    Pros

    Provided a job when I needed one. Met a few really great people. Transferring to other teams/groups can be difficult if the client or management doesn't want you to move.

    Cons

    I understand that this is a Software company and IT is all about supporting clients. With that being said, support contracts should be in place before implementation with a client. There were many nights where the client at 4pm says I need this in - and we must make modifications. These were not production issues. Management also expects weekend plans to be cancelled and do not understand - but 'I've already paid out $$$ and am unable to get a refund'.

    Advice to Management

    Any manager that understood work-life balance is no longer with the company. Figure out how to provide work-like balance. If an employee is required to work on a weekend - figure out how to compensate them. Salary should be comparable to industry.


  10. Helpful (1)

    Ok, if you are a total suck-up and don't mind working for a company without morals or ethics.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westminster, CO
    Former Employee - Anonymous Employee in Westminster, CO
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lender Processing Services full-time (More than 3 years)

    Pros

    If you are desperate for employment, this would be an option. Last resort.

    Cons

    Cut throat business. It is all in how you suck up to management. Expected to shut up and do as you are told. Loss of independent freedom.

    Advice to Management

    Get management that walks the walk and not just talk the talk. Management flips on a dime. Don't expect for them to have your back, because they won't; those that have, are no longer working for the company. What does that tell you? No one stands up for anyone's rights here, it's all about doing exactly as your told to do and nothing else!


  11. Helpful (4)

    Great way to start work career, but a career dead end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Coraopolis, PA
    Former Employee - Operations Specialist in Coraopolis, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Lender Processing Services full-time (More than a year)

    Pros

    Before the layoffs started, the environment was relaxed and a fun place to work. Supervisors were very encouraging and did their best to help out their workers. Work experience you gain is valuable because you interact with clients over the phone and via email. You also get office experience. It is very easy to get hired here. As long as you have a college degree, you are almost guaranteed to be hired if they like you. The potlucks we did were a lot of fun. Annual perks for employees include: free Pirates game, Thanksgiving dinner, and $100 gift card.

    Cons

    No pay raises whatsoever. Company had not given a pay raise for 5 years when I joined the company in 2013. You could see the effect this had on some people's motivation after a while. When work got busy, they would give out mandatory overtime. Company often seemed more concerned with numbers than quality of production. There is nowhere to move up the ladder in this company except for the few supervisor positions they have, and as a result, turnover was pretty high for an office job. When the layoffs started, the environment became tense and cliques formed among different groups of employees. Supervisors developed favorites but tried to fake that they appreciated everyone the same. (The only one who didn't do this was the document preparation team supervisor. He was probably the best manager/supervisor in the entire office because of how fair and genuine he was.) The manager of the escrow department would inform everyone during the layoffs in carefully worded emails that they were all safe while layoffs continued almost every week.

    Advice to Management

    Employees perform well when they are well compensated. As long as people know that they can earn a raise if they perform well, they will do so. I would advise giving out annual raises to all employees based on performance. Second, don't lie to the employees and tell them that their jobs are safe when if fact you have plans to lay people off.



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