Lennox Reviews

Pros

Pretty conservative which means not easily affected by market fluctuations. They don't hire and fire admin staff just due to seasonal demand or lack thereof.

Cons

Not too many growth opportunities in terms of title/level. But then they also do not blindly create positions just to satisfy the whims of one.

Advice to Senior Management

Keep up the good job. Your positive attitude and keeping reasonable expectations, even in hyper market growth phases has kept this company a tight ship.

Pros

The salary and benefits are fairly good. The company loves innovation so you will get to see the company producing new and better products all the time. There is a lot of feedback/collaboration between departments, this helps makes work easier and quicker.

Cons

Unless you have a military background, your future is fairly limited. A fair portion of Senior Management has a military background (Westpoint, Annapolis etc) and executive promotions and hires reflect this bias.
Lennox tends to "overhire" for positions resulting in qualified and able folks working junior roles. This drives frustration and angst in theranks. The idea is to bring in promotable people, but due to the paucity of senior positions and the decline in the HVAC market over the last several years, there is litttle to look forward to in the company.

Pros

Lennox is very open to employees moving around to different departments after a minimum time in each position and moving up when possible.

Cons

Depending on your background, education, etc., an employee might hit a glass ceiling where they can't seem to move up any further. This is probably true of most corporate environments.

Advice to Senior Management

Continue your policy of openness and transparency. Continue with strong R&D.

Pros

Good pay and benefits, good location, nice office buildings, some good people, nice property with fountains and lake, on-site fitness center.

Cons

Executive leadership is too short term focused and not strategic enough. There are too many execs with military backgrounds that do not take input and instead have a "do it my way" approach. The company's culture has suffered as a result. In my view, this company has "jumped the shark" so to speak (its best days are probably behind them).

Advice to Senior Management

Listen to the people in your company that are trying to do the right thing. Truly appreciate your employees. Think long-term. Use data to drive decisions, instead of emotion and rank.

Pros

Great Benefits, Amazing Bonus plan, use of the corporate jet was nice. Had flexibility in work location, but sometimes that was a bad thing.

Cons

Management was horrible. This is a good old boys club, and it is run like a traditional American company from the 80s. Gifts and trips are considered OK, Dinners and Drinks with suppliers are expected. Don't challenge or question anything.

Advice to Senior Management

Very talented people, but since the product line is old and stodgy, there is no reason for the company to be run like the same way.

Pros

benefits are and training are very good .pay and raises are not there. they tell us to sell more products to improve our pay.but we are not salesmen and many customers are gettin tired of the high pressure sales.

Cons

many customers want to have a mom and pop feel from their hvac contractor. the customers are getting fed up talking to a call center in another state. i have seen a 70% turnover in the past year alone and customers notice.

Pros

Eveyone is very nice .
Stable company, stable industry, good benefits.

Cons

Many cooks in the kitchen - difficult to know who makes decisions.
Consensus driven organization - as a result, very slow to make decisions.

Advice to Senior Management

Create more opportunities for internal employees to grow and expand.

Pros

Great industry to work in.

Cons

The economy has really hurt us so the company had to enforce some cut backs last year. Unfortunately those of us left have been treated like "be glad you have a job". Not seeing a lot of support from our corporate office in the last year. Crossing our fingers it will get better.

Advice to Senior Management

Treat all employees as if you could not run the company without them. We all contribute and work very hard to keep customer satisfaction and sales up.

Pros

Great product! Excellent reputation! Good benefits!

Cons

Too many management changes/ additions, top heavy. Too many chiefs not enough indians!!

Advice to Senior Management

Follow the advise of "Good to Great" book

Pros

Lennox has very good Medical Benefits compared to other companies in the HVAC industry.
Training and learning are becoming more of a focus, which is great to be a part of.
Good opportunities to grow with the company.

Cons

Lennox, like most large companies can lose sight of the individual. Sometimes people are left in positions just because of longevity, not because of their ability or expertise.

Advice to Senior Management

It would be good for management, especially senior, to make sure all of their direct reports are really doing what is best for Lennox and their employees. Managers need to remember they work with people, not products.