Lennox Reviews

Updated June 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
42 Ratings

Pros
  • Decent work/life balance in an industry that is fairly stable (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)

Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Pros and Cons

93 Employee Reviews

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  1. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Richardson, TX
    Current Employee - Financial Analyst in Richardson, TX

    I have been working at Lennox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    management needs a more strategic vision to get things done. there are far too many headaches that just don't exist at other companies. The pay and company culture more than make up for the headaches.

    Cons

    Bureaucratic! This company can be super bureaucratic. At times it's just best to avoid a lot of long-term career development as marginal performers stay here for years because of limited competition.

    Advice to Management

    Pay attention to some of the younger people. Get away from the policies that make that make the company antiquated and unappealing to recent graduates. Tighten up *some* of the performance issues and promote innovation and competition.


  2. Helpful (1)

    Sleep inducing for Engineers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Lennox full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very flexible with hours, laid back environment, everyone friendly, good enough pay

    Cons

    Boring, misleading, slow to hire if you're a temp, little opportunity for growth, poor collaboration, tons of bloat, putting team members in roles that may not be best suited for them. However, this is the place for you if you've come from a high pressure position and want to coast.

    Advice to Management

    Give opportunities for open discussion about how to improve the development life cycle. I'd also recommend doing a better job defining roles within the company as well as the development methodology. Provide means to communicate between different groups.


  3. Helpful (1)

    Distribution Associate/Warehouse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay for a warehouse job. The checks clear. A few good people.

    Cons

    Company filled with glass ceilings. Does not promote from within. Get ready to have a sore back from carrying everyone. Benefits aren't that great. The only reward for hard work is.....MORE WORK. The more efficient you are, the more you're expected to do to compensate for those to do nothing and still collect a paycheck.. "Teamwork" atmosphere until the bonus checks come out. Raises are a joke. They jam Business Ethics and Code of Conduct down your throat, but don't follow much of it. In my location, when there's a problem brought to management, they look the other way so they don't have to address the situation in order to protect their reputation to their superiors. This allows bottom of the barrel employees to do what they want with no repercussions or discipline. I could go on forever here. Oh the stories I could tell.

    Advice to Management

    Lennox should implement the 1=3 rule. Hire 1 great hardworking employee that will be as productive as three employees who are merely good. Pay that one employee $30/hr vs paying 3 mediocre people $15-$16/hr each. This will trim the useless fat of the company, save salary money, and make it more rewarding for the hard workers to continue to bust their humps. Make your employees WANT to take initiative, bend over backwards, and go the extra mile.


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  5. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fresno, CA
    Current Employee - Store Manager in Fresno, CA

    I have been working at Lennox full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company. They have always treated me well and cared about my family and I.

    Cons

    If you want to promote you must be willing to move. They love to promote however you have to relocate.

    Advice to Management

    They have always taken care of me and listen to my input.


  6. Helpful (5)

    No Advancement Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Co-workers are really friendly with one another and some managers are ok.

    Cons

    There are no career path opportunities, management needs to take a course in leadership and promotions are not fair, they are more of who the management team likes oppose to a person's skills.

    Advice to Management

    Incorporate a more diverse management team


  7. Industry Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best products and programs to sell in the industry. Employee focused culture. Outstanding career growth opportunities for high performers. TM role is very autonomous and corporate gives high level of authority to the field sales team.

    Cons

    Internal software (SAP) is outdated and in desperate need of updating. Customer service reps could use some polishing and coaching/training.

    Advice to Management

    Keep developing cutting edge products and programs. Train customer service reps better and make sure you are hiring quality people for those roles.


  8. Great Place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Life Balance, Opportunities to grow

    Cons

    Needs to improve on systems, processes, employee training


  9. IT Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Richardson, TX
    Current Employee - IT Manager in Richardson, TX

    I have been working at Lennox full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company with great people. Professional.

    Cons

    Benefits could be better. Process to get work complete is cumbersome and bureaucratic. Company runs with a very tight budget. Hinders progress.


  10. Helpful (4)

    Good Ole Boys Network

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Engineer in Richardson, TX
    Current Employee - Mechanical Engineer in Richardson, TX

    I have been working at Lennox full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lennox is a very professional and established company that's been around for over 120 years and will be here yet awhile longer. .

    Cons

    There was a very weak on boarding process. The on boarding process was pretty much here ya go, now are you going to sink or swim.
    If you're in the Good 'Ole Boys network, Lennox will take care of you and create a director level job just for you. However, for everyone else, you fall at the bottom of the totem pole. Once you're in Lennox, it's very hard to move around. Lennox prefers to hire from outside rather than promote from within.

    Advice to Management

    Stop being so greedy. Pay to keep the best sales people and stop reducing their wages. Don't let the experienced sales go then complain that the division isn't hitting the sales quota, which leads to hiring freezes and layoffs.


  11. Helpful (1)

    Facility Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox

    Pros

    Very focused on revenue increases

    Cons

    Very unstable working environment there



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