Lennox

  www.lennoxinternational.com
  www.lennoxinternational.com

Lennox Reviews

Updated November 18, 2014
Updated November 18, 2014
76 Reviews
2.9
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
38 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Downward focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox (more than 10 years)

    Pros

    Historic company with name brand
    Proven quality

    Cons

    Profit driven
    Inward focus, not customer focus

    Advice to ManagementAdvice

    Become customer focused, not investor focused

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Upper management and corporate has no clue as how to run a wholesale business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oklahoma City, OK
    Former Employee - Manager in Oklahoma City, OK

    I worked at Lennox full-time (more than an year)

    Pros

    Salary only. If it weren't for that it would be miserable.

    Cons

    Upper management stupidity. Too many chiefs doing the same thing. Zone managers have no clue as the technical side of the industry.

    Advice to ManagementAdvice

    Fire yourselves and save whats left of the bottom line.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    Sugar coated hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox as a contractor (more than 10 years)

    Pros

    Lennox is a multibillion dollar company that does business around the world. No matter where you are in the world someone will need the product that Lennox produces; and, Lennox has a stranglehold on the market. The company has a good, all be it shaky foundation that spans over 100 years.

    Cons

    The only way to get ahead in this business is honestly who you know. Your merit in the company is based on the level of brown nosing you are willing to do. There is virtually no inside growth; meaning, if you start in the mail room, you will end in the mail room. The only people who promote are not the people who deserve it based on performance, but the people that earn it by kissing the butt of their boss. Glass ceiling would be a gross understatement. If you enjoy working off the clock for long hours with no time for your family and/or friends this is the place for you. For this company the dollar is the bottom line, and the employee is expendable.

    Advice to ManagementAdvice

    Treat your employees with a bit of dignity and respect. Stop lying to the customer and only catering to the big business you get. You will bend over backwards for the Orangutang's and Parker and Sons' but will not lift a finger to help the Green Air solution's and people like that. Level the playing field a bit and don't charge $1,000 plus for a compress that you can buy down the street for $500-600. Get someone into a position who has worked in the wearhouse and still remembers what it is like to deal with the customer in a setting other than $10 beers and $100 steak dinners on the companies dime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great Pay, but you sell your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sourcing Manager in Richardson, TX
    Former Employee - Sourcing Manager in Richardson, TX

    I worked at Lennox

    Pros

    Great Benefits, Amazing Bonus plan, use of the corporate jet was nice. Had flexibility in work location, but sometimes that was a bad thing.

    Cons

    Management was horrible. This is a good old boys club, and it is run like a traditional American company from the 80s. Gifts and trips are considered OK, Dinners and Drinks with suppliers are expected. Don't challenge or question anything.

    Advice to ManagementAdvice

    Very talented people, but since the product line is old and stodgy, there is no reason for the company to be run like the same way.

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    A mushroom type existence - kept in the dark and fed BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to ManagementAdvice

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.

    Doesn't Recommend
  7. 1 person found this helpful  

    Terrible place to work-Run like the Dickens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Benefits in Richardson, TX
    Current Employee - Benefits in Richardson, TX

    I have been working at Lennox

    Pros

    Centrally located to DFW,nice building,good benefits,good pay

    Cons

    Not a place for diverse candidates,the manager is terrible and has been for years..Everyone knows it but noone is willing to reconcile their error of ever hiring this person.The HR team as a whole to work for is pretty terrible-they have had the OFCCP sitting on site many times because of the lack of diverse employees throughout the company..The systems are old and their money is too-they will pay for the skillset but once you are in-beware they treat you like bubblegum on the back of a shoe.No work/life balance-hopefully the new family in charge makes some tremendous changes otherwise they will continue to be the backwoods,good-ole boy network that it always has been.

    Advice to ManagementAdvice

    Get a D/I person,devote yourself to being representative of the business/families you serve and make your workforce resemble the same.Stop segregating the cafeteria-come into the 21st century,make realistic expectations,get rid of your seasoned,senior HR people and get fresh talent in the door from the HR coordinator doing the terrible orientation to the Trainer...It;s time!

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Focused on the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time

    Pros

    Adamant about not taking work home - most days.
    Knowledgeable co-workers were always useful and reliable.

    They say I need a few more words here.

    Cons

    For a company focused on "innovation," the company is mainly interested with remaining feature compatible with the competitors, without focusing on refinement or improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Didn't we get to the target? Just fire the people....they do not matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Lennox full-time (more than an year)

    Pros

    Acceptable products, good engineering team, good benefits....but they can change and management do not care about employees impact but company EBIT... that's what matters the most.

    Cons

    Logistics is a mess, very stressful environment with people crying, personnel begging to go home to work for a couple of days (due to stress), others just exploding and quiting their jobs, senior management word/agreements have no value

    Advice to ManagementAdvice

    Consider a closer look at what is happening in other business units outside US

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    In the months I was there they fired and let of the people who really mattered and cared about others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Support in Richardson, TX
    Current Employee - Accounting Support in Richardson, TX

    I have been working at Lennox full-time (more than an year)

    Pros

    Clean workspaces, cafe, covered parking, security,

    Cons

    Discrimination, no appreciation given to contractors, especially the military veterans

    Advice to ManagementAdvice

    when someone has an issue with discrimination and it's taken to management and HR, the problem should be dealt with and NOT IGNORED!!!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Alot of unknowns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox full-time (more than 5 years)

    Pros

    Your colleagues for the most part are okay

    Cons

    Management has the slightest clue what their employees actually do.
    The insurance is the absolute worst you have to pay for so much they only have high deductible plans
    Pay is very, very low end for the amount of work they want you to do
    Rather than compensate their employees effectively they spend more money on golf and other weird things such as trips and etc
    Not much room to advance in the company you don't move unless someone retires
    Low morale

    Advice to ManagementAdvice

    Make it more about your employees, if they are happy then the morale will increase and therefore there will be greater productivity. Also do not place individuals that are not qualified to be in a management position. They may look good on paper but being absolute clueless when their employees have a question doesn't really help much

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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