Lennox

  www.lennoxinternational.com
  www.lennoxinternational.com

Lennox Reviews

Updated November 26, 2014
Updated November 26, 2014
77 Reviews
2.9
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
38 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Leader in Richardson, TX
    Current Employee - Project Leader in Richardson, TX

    I have been working at Lennox full-time (more than 3 years)

    Pros

    Delivering results that meet or exceed goals is rewarded with trust, compensation, development for further opportunities, etc. Although the company has a significant global presence, it still has that small company, almost "family" feel, and the level of talent that each of my co-workers have, continually amazes me.

    Cons

    Like working at any of the HVACR companies, this business is closely tied to housing starts, commercial builds, and of course, the weather. So be prepared for lean times, and be ready to chip in and bear the burden of the down-cycles when they occur.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Once great company that has been ruined by poor executive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Once the pride of the HVAC industry with a culture and leadership team that was best in class (due to prior owner and CEO). Some solid leadership remains at the middle management level. Decent work/life balance in an industry that is fairly stable.

    Cons

    Current CEO and Executive team that manage by the quarterly stock price (in order to line their pockets), while the welfare of the employee is completely and wholly expendable. Not one decision since 2007 (appointment of current CEO) has been in the best interest of the employee. They will find ways to renege on commitments if it will further pad their pockets with a few $. Employees no longer have pride in the company and many are looking for a way out. Little joy, excitement, or camaraderie remain within the four walls. The cafeteria has become a ghost town as people stay at their desk or leave the building for a brief respite from the daily drudgery.

    Advice to ManagementAdvice

    The company is still salvageable but you must show a commitment beyond your own pocketbook and start taking a sincere and personal interest in the well being of your employees. If a choice is available, do the right thing for the employee. Board - replace the CEO immediately with an individual who has a personality, cares about people, and will actually engage in sincere conversation with the "common folks". Lennox didn't survive for over 100 years by having poor leadership that focuses on nothing more than a short term quarterly result!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Culture is stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Richardson, TX
    Former Employee - Manager in Richardson, TX

    I worked at Lennox full-time (more than an year)

    Pros

    Business is good and they have a great product - costly but good. Service team is excellent and this drives equipment sales.

    Cons

    Lack of leadership at numerous levels. Leaders do not embrace the needed change or those that can effectively initiate change management. If you do not advertise people will not purcase your product - you cannot shrink your way to success - you invest to grow!

    Advice to ManagementAdvice

    Hire good leaders, get rid of those that are the "Bullies" - people know who they are in the organization and take care of customers and employees.

    Doesn't Recommend
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  5. 1 person found this helpful  

    not a bad company to work for -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Richardson, TX
    Current Employee - Technical Lead in Richardson, TX

    I have been working at Lennox full-time (more than 3 years)

    Pros

    flexibilty .. some smart co-wokers... have a salary freeze in 2010 and 2011 lower the 3% salaries company wide

    Cons

    lot of office politics ... very tight dead lines in IT

    Advice to ManagementAdvice

    need to focus more on IT

  6. 2 people found this helpful  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Generalist in Atlanta, GA
    Current Employee - Human Resources Generalist in Atlanta, GA

    I have been working at Lennox full-time (more than 3 years)

    Pros

    From what I understand from others that have been here longer than me, this used to be a family, employee centered company but that is no longer the case.

    Cons

    New approach of CEO is to make money at the costs of the lower level employees. Pay cuts,layoffs, etc. then 6 mths later take a big bonus for himself from the Board of Directors while the rest of us suffer.

    Advice to ManagementAdvice

    Needs new CEO and upper leadership

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Upper management and corporate has no clue as how to run a wholesale business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oklahoma City, OK
    Former Employee - Manager in Oklahoma City, OK

    I worked at Lennox full-time (more than an year)

    Pros

    Salary only. If it weren't for that it would be miserable.

    Cons

    Upper management stupidity. Too many chiefs doing the same thing. Zone managers have no clue as the technical side of the industry.

    Advice to ManagementAdvice

    Fire yourselves and save whats left of the bottom line.

    Doesn't Recommend
    Negative Outlook
  8.  

    Great Company for talented engineers and minorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Principal Engineer in Carrollton, TX
    Former Employee - Principal Engineer in Carrollton, TX

    I worked at Lennox

    Pros

    1.Very lean organization! Waste of monetary asset not tolerated. Several key initiatives in play to ensure continued profittable in the face of continued margin squeeze.
    2. Product quality and reliability a key focus.
    3. Leadership in the PDR group is both strong mangerially and technically ( which is pleasantly refreshing).
    4. Best company in the HVAC market space to work for!

    Cons

    1. Too heavy a focus on creating premimum product in a commoditized market, need to have a better product mix to respond to market demand.
    2. Lots of high quality talent being underutilized.

    Advice to ManagementAdvice

    be more agile

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Non-event

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Lennox

    Pros

    The salary and benefits are fairly good. The company loves innovation so you will get to see the company producing new and better products all the time. There is a lot of feedback/collaboration between departments, this helps makes work easier and quicker.

    Cons

    Unless you have a military background, your future is fairly limited. A fair portion of Senior Management has a military background (Westpoint, Annapolis etc) and executive promotions and hires reflect this bias.
    Lennox tends to "overhire" for positions resulting in qualified and able folks working junior roles. This drives frustration and angst in theranks. The idea is to bring in promotable people, but due to the paucity of senior positions and the decline in the HVAC market over the last several years, there is litttle to look forward to in the company.

    Recommends
    Disapproves of CEO
  10.  

    Fantastic team of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox

    Pros

    Pretty conservative which means not easily affected by market fluctuations. They don't hire and fire admin staff just due to seasonal demand or lack thereof.

    Cons

    Not too many growth opportunities in terms of title/level. But then they also do not blindly create positions just to satisfy the whims of one.

    Advice to ManagementAdvice

    Keep up the good job. Your positive attitude and keeping reasonable expectations, even in hyper market growth phases has kept this company a tight ship.

    Recommends
    Approves of CEO
  11. 2 people found this helpful  

    Great Pay, but you sell your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sourcing Manager in Richardson, TX
    Former Employee - Sourcing Manager in Richardson, TX

    I worked at Lennox

    Pros

    Great Benefits, Amazing Bonus plan, use of the corporate jet was nice. Had flexibility in work location, but sometimes that was a bad thing.

    Cons

    Management was horrible. This is a good old boys club, and it is run like a traditional American company from the 80s. Gifts and trips are considered OK, Dinners and Drinks with suppliers are expected. Don't challenge or question anything.

    Advice to ManagementAdvice

    Very talented people, but since the product line is old and stodgy, there is no reason for the company to be run like the same way.

    Doesn't Recommend
    No opinion of CEO

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