Lennox

  www.lennoxinternational.com
  www.lennoxinternational.com

Lennox Reviews in Richardson, TX

Updated August 5, 2014
Updated August 5, 2014
69 Reviews
3.1
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
34 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Well run, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox full-time (more than 3 years)

    Pros

    Tenured leadership
    Good work/life balance
    Affordable benefits
    Good retirement options
    Company and industry are very stable

    Cons

    Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation.

    Advice to ManagementAdvice

    Compensation in some areas seems to be lower than average, but in others is very competitive. Take a reveiw of comp across the board and find out where the company really is compared to others on a position by position basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management in Richardson, TX
    Current Employee - IT Management in Richardson, TX

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Very well run. No rash decision making. No hire only to fire.

    Cons

    Not easy to grow due to extremely stable environment.

    Advice to ManagementAdvice

    Explore new areas of growth and provide potential promising current employees a chance to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Richardson, TX
    Former Employee - Customer Service Agent in Richardson, TX

    I worked at Lennox full-time (more than 5 years)

    Pros

    Pros? Ok, the management team are pros at being thick as whale omelets.

    Cons

    You name it:

    Obtuse management
    Unreasonable
    Disrespectful
    Arrogant
    Petty
    Dishonest
    Arbitrary in rule making and enforcement
    I could go on and on....

    This company is almost a parody of corporate dimwitted stereotypes. As an employee you are bombarded with a bewildering array of contradictory and dense office politics. In the group that I worked in, it appeared as though HR went out of their way to find the most obsessive compulsive, unreasonable, and borderline psychotic people with a low IQ, and then thought it would be a hoot to put these people in charge of a group of a hundred or so agents. I literally cannot bash this turd of a company enough. Sorting bobcats would be a less stressful and painful job than tolerating these imbeciles for more than an nanosecond. With that in mind, five years there was an eternity of Hellish torment with mentally challenged demons dreaming of the most stupid and childish ways to torment us as find new ways to make the job more difficult. I actually begun to believe that I had died and this was my Hell. So, after years of drug and PTSD therapy I am almost starting to mentally heal.

    Flee this company, run don't walk...Even if you have been unemployed for years on end and living under a bridge with alcoholic sex offenders; it's not worth it!

    Advice to ManagementAdvice

    A waste of time....They only listen to the voices in their heads that tell them they are God.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    In the months I was there they fired and let of the people who really mattered and cared about others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Support in Richardson, TX
    Current Employee - Accounting Support in Richardson, TX

    I have been working at Lennox full-time (more than an year)

    Pros

    Clean workspaces, cafe, covered parking, security,

    Cons

    Discrimination, no appreciation given to contractors, especially the military veterans

    Advice to ManagementAdvice

    when someone has an issue with discrimination and it's taken to management and HR, the problem should be dealt with and NOT IGNORED!!!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Alot of unknowns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX

    I have been working at Lennox full-time (more than 5 years)

    Pros

    Your colleagues for the most part are okay

    Cons

    Management has the slightest clue what their employees actually do.
    The insurance is the absolute worst you have to pay for so much they only have high deductible plans
    Pay is very, very low end for the amount of work they want you to do
    Rather than compensate their employees effectively they spend more money on golf and other weird things such as trips and etc
    Not much room to advance in the company you don't move unless someone retires
    Low morale

    Advice to ManagementAdvice

    Make it more about your employees, if they are happy then the morale will increase and therefore there will be greater productivity. Also do not place individuals that are not qualified to be in a management position. They may look good on paper but being absolute clueless when their employees have a question doesn't really help much

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great Company to work for if you look stability and hour flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Richardson, TX
    Current Employee - Senior Financial Analyst in Richardson, TX

    I have been working at Lennox full-time (more than 10 years)

    Pros

    Flexible work hours and very good leadership

    Cons

    Getting promotions are difficult and and when new job opportunities come up they already have someone picked out for the position before even posting it.

    Advice to ManagementAdvice

    There are great people leaving the company and most of them leave for the same reason (lack of opportunities to advance their careers).

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good experience even through numerous cutbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Richardson, TX
    Former Employee - Director in Richardson, TX

    I worked at Lennox full-time (more than 10 years)

    Pros

    Very friendly employees and environment. Most folks are supportive of one another. Benefits are ok and the director level and above positions are eligible for bonus. If it is a good sales year, then it can be lucrative. I made a lot of friends there and that is what I looked forward to when I went to work. I also had a supportive manager but not everyone did.

    Cons

    Cutbacks and cost cutting measures. Everyone is doing more work with less people and staff. Eye is always on bottom line sales and what to say to investors. Male dominant company - few women get promoted.

    Advice to ManagementAdvice

    Listen to the employees, not just managers. Recognition goes a long way. Promote women. Reputation is that it is a boys club.

    Recommends
    Positive Outlook
  9. 3 people found this helpful  

    Opportunities for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Richardson, TX
    Former Employee - Senior Financial Analyst in Richardson, TX

    I worked at Lennox full-time (more than an year)

    Pros

    Lennox is an old company who does well at keeping up with current trends in the industry in terms of products.

    Cons

    With old processes that are long overdue for automation, many times they end up behind the curve in their back office which slows them down overall. Also, they have a huge amount of finance people at the "Senior Analyst" level who aren't being groomed to move forward and opportunities at the next level are sparse.

    Advice to ManagementAdvice

    Invest real time and effort (money) in Lean practices and follow through on process changes. Also, work on grooming from within and creating opportunities for employees. Stop putting high value people in low value roles.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Support in Richardson, TX
    Former Employee - Accounting Support in Richardson, TX

    I worked at Lennox as a contractor (more than an year)

    Pros

    None for me to add at this time.

    Cons

    Very disrespectful to the temp workers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Richardson, TX
    Former Employee - Program Manager in Richardson, TX

    I worked at Lennox full-time (more than 5 years)

    Pros

    Senior leaders (Presidents and CEO)

    Cons

    Middle management spend more time protecting their jobs and positions than doing what is right for the company.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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