Lenovo Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 97 ratings Employees say it's "OK" |
CEO Rating
Based on 43 ratings
CEO |
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Pros
Diverse Culture, strong technical skills, winning attitude. Exec management has a strong vision and we are executing well. High Growth
Cons
twenty four by 7 culture. No life, in work life balance. Very complex organizational structure can lead to delay and confusion in completing tasks
Pros
People nice, working place comfortable
Cons
a little far from downtown of the city, salary not very high
Pros
A good place to Learn about Chinese culture. Company supports Work life balance. Very popular and well known company in China.
Cons
Bereaucratic and unfair pay for performance within certain function/dept. Employees not treated with respect by some senior management members ie. VP.
Advice to Senior Management
Look into how the Senior Management are leading their teams - are they true leaders or they are at their current positions because of their tenure.
Pros
Great products.Great Customer Service. Exciting new CEO.
Cons
Older people are left behind in promotions. Customer service is NOT included in any Big bonus's
and are told NOT to go to events, because it's all about sales.
Advice to Senior Management
Remember, ALL employees make Lenovo a winner. Customer service does bring money in buy
saving sales and treating our customer base with the respect .We solve the customer problems
and make sure they are 120% happy! To the new CEO, Good luck.
Pros
Great product, gaining market share world wide, great customer service and supply chain management.
Cons
Low level of career advancement if starting in entry-level
Management looks out more for their career than helping employees
Advice to Senior Management
Analyze current employees as well as new employees for talent rather than a body to fill a sales job.
Pros
It is a friendly enviroment.
Cons
The company is like a vacuum or silo. No one knows what others do and how to integrate with one another.
Advice to Senior Management
The management team needs to listen to the Sales team more closely regarding sales strategies within accounts and also to better align internal processes in place.
Pros
excellent enterprise culture; large development stage
Cons
The function transfer opportunity is a little bit limited
Pros
Good brand value in Asia
Cons
Decison making is central in Asia
Pros
Great products. Customers need a lot of reasons to buy Dell or HP
Cons
Has a difficult time executing against commitments. Constant pressure to raise price. Will adjust quota mid quota period.
Advice to Senior Management
Leverage your product leadership in the marketplace and develop partnerships with your customers. Measure customer satisfaction for support organizations to develop a customer first culture.
Pros
These guys are going places, no doubt. My belief is Lenovo's operational overhaul over the last 5 years has powered their marketplace success. They are a lean, mean fighting machine with a clear strategy integrated well into the daily execution of the business. Decisions are made quickly, acted on quickly, and seen through to completion. Lenovo will be the #1 PC company within 5 years, I'm sure.
It's a fantastic place to cut your teeth and see how a well-oiled Fortune 500 company runs. Their leanness allows one to see all ends of the company, which is a rarity in most +$20B firms.
Cons
That said, it is still after all the PC industry they are battling in where margins are horrendous. Consequently, squeezing blood from the stone has material impacts on the workforce - especially those who work in non-Low Cost Jurisdictions. Obviously then, the employee base in North America & Western Europe is skeleton thin and the associated pressures apply.
Wages are compressed in accordance with the aforementioned margin pressures, however with their record profits these past several quarters, one wonders what share of the profit the executive team is enjoying.
Personnel in many ways are seen as a necessary evil and certainly regarded as replaceable. You won't find anything in their Lenovo Way culture document specifying the company's responsibility to, or appreciation for, the workforce. Quite conversely, it is the opposite - what the employee's duty is to the company.
Advice to Senior Management
Keep doing what you're doing. Aggressively expand into higher margin businesses to relieve pressures on the mainline PC business. Understand that your high-cost jurisdiction workforce will jump ship when the labor market gets hot again and comprehend the dangers the business will face with those unexpected exits in a skeleton-crew environment. A plug and play relationship with your employees is a losing long-term approach, at least outside of China.
Your employees are top rate: the repeated cullings since the IBM acquisition has left mostly A players and the austere PC environment has battle-hardened them into the best on the planet. Increasingly this fact will percolate into recruiters' consciousness and watch as both your push & labor market pull forces erode your return on these human assets.

