LensCrafters Reviews

Updated July 27, 2015
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3.1
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Recommend to a friend
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Eric Anderson
59 Ratings

Pros
  • You get a free pair of glasses every year (in 31 reviews)

  • Work life balance is pretty good, better than a traditional retail job (in 10 reviews)

Cons
  • you don't matter much to upper management (in 42 reviews)

  • full time employees(30 hours) were very rarely given (in 34 reviews)

More Pros and Cons

518 Employee Reviews

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  1. Helpful (1)

    lead lab tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Optician and Lead Lab Tech in Vineland, NJ
    Current Employee - Licensed Optician and Lead Lab Tech in Vineland, NJ

    I have been working at LensCrafters

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flex work schedule, free pair of glasses a year

    Cons

    Basically feel like I'm working in a "sweat shop" no help, work by your self. Keep adding more work with less pay, less hours and less people.

    Advice to Management

    Care about your employees instead of just the numbers and your bonus.


  2. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store General Manager in Champaign, IL
    Former Employee - Store General Manager in Champaign, IL

    I worked at LensCrafters full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent communication and motivation from Home Office Really cares about their customers and gives management leeway to make the decisions to keep customers happy!

    Cons

    Excellent training - could use a few more hours for continued training with new associates.

    Advice to Management

    Take responsibility to learn ,The company has wonderful resources and you can use them and improve your skills in optics and management


  3. sales supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Altamonte Springs, FL
    Current Employee - Anonymous Employee in Altamonte Springs, FL

    I have been working at LensCrafters full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This company care about its associates and its customers.

    Cons

    Hours fluctuate a lot and starting pay is low.

    Advice to Management

    Support the staff 100%


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great practice with great doctors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optometrist in Kennesaw, GA
    Current Employee - Optometrist in Kennesaw, GA

    I have been working at LensCrafters full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Clean and respectful environment, great co-workers, great patient base, wonderful experience for me to start at, great boss, lots of opportunities for someone able to work the hours

    Cons

    It is located in a mall so it has mall hours and it's hard to take time off to be with family?


  6. Good for Part-Time

    Current Employee - Eyewear Consultant in Milwaukee, WI
    Current Employee - Eyewear Consultant in Milwaukee, WI

    I have been working at LensCrafters (More than a year)

    Pros

    Great co-workers, ability to move around and up in the company, flexibility with scheduling.

    Cons

    Low compensation, puts dollar amount at higher priority than the customer's satisfaction when it comes to evaluating the retail goals.


  7. Downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Eyewear Consultant in Emeryville, CA
    Former Employee - Eyewear Consultant in Emeryville, CA

    I worked at LensCrafters (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Coworkers were very friendly and friendly.

    Cons

    -Management kept changing. Up until someone who was way under qualified for the position took over, and wasn't a team player. She spent too much time in her office, or out on lunch (she was buddy buddy with some higher up, I was told). I spoke my mind, and she clearly had it out for me. After I took some days off, that SHE approved, she ignored my emails and text messages, when I asked when I would be scheduled.


  8. happy and successful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Madison, WI
    Current Employee - Retail Store Manager in Madison, WI

    I have been working at LensCrafters full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love the company values, the training and workplace environment. Their charitable contributions are phenomenal!

    Cons

    None. The job is exactly what it said it would be and the support is wonderful.

    Advice to Management

    Keep up the good work!


  9. Licensed Optician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LensCrafters part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Availability of educational materials.

    Cons

    Refusal to hire full time, no real room for growth, educational advancements are often downplayed and not encouraged.

    Advice to Management

    Don't gossip. Also, know your craft before you attempt to teach it to others. Pretend like you actually care about the employees so they are less likely to quit.


  10. Optician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Optician in Chicago, IL
    Current Employee - Licensed Optician in Chicago, IL

    I have been working at LensCrafters

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Positive work environment and great co-workers

    Cons

    Poor management and scheduling issues.

    Advice to Management

    Better organization.


  11. Optician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Optician in Saint Petersburg, FL
    Current Employee - Licensed Optician in Saint Petersburg, FL

    I have been working at LensCrafters full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Other employees and store managers are team-oriented and try to make working for a bad company not so bad

    Cons

    They continually cut hours, do not care about the customer/patient vision - just make sales , make sales, sell EPP, sell EPP....as a license I should be inspecting (BY LAW!) for ANSI compliance, dispensing glasses, fitting for glasses....but I am not allowed...only sell sell sell. We still sell old technology lenses (Transitions VI) and brag about how up to date we are.

    Advice to Management

    TREAT YOUR EMPLOYEES AND CUSTOMERS MUCH BETTER!



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