Level 3 Communications Reviews

Pros

Friendly co-workers, comfortable work environment, better than average benefits and salary, work/life balance

Cons

Processes not documented, "hard to follow" rules of engagement, generic position titles does not reflect position responsibilities - hard to determine chain of command

Advice to Senior Management

Align positions and naming convention to allow better understanding of how organization fits together. It's not obvious who does what or who works for whom. Document processes to eliminate running around in circles, wasting time. No one seems to know exactly how to get things done. People Managers needs to manage instead of being individual contributors with Management title.

Pros

Challenging projects and great work-life balance in some areas of the company. Chance to make a difference and many choices of areas to work in.

Cons

If you are expecting a perfect job, location, project or exactly the right amount of management or credit, you may be disappointed. But this is really not any different than anywhere else.

Pros

Solid benefits and pay. The Network it self is a good product.

Cons

comp plan is written in jibberish. No one understand it. If you go to Management and ask to explain it they can't understand it either. Provisioning is a nightmare

Advice to Senior Management

Where do I start???

Pros

Money pay very well if you started with Company

Cons

See above so many cliches and mini kingdoms no clear vision

Advice to Senior Management

get a clear decsion

Pros

Can not think of any.

Cons

Service delivery is a joke
Bad customer service
Marketing dept is MIA
Bad financial situation

Advice to Senior Management

They should go to BK and restructure the whole company again. Higher managers from a wining organization.

Pros

Exciting work atmosphere with lots of growth potential; fun to be involved in changing the way the world communicates and providing bandwidth for things new businesses like Netflix to grow; neat office campus;

Cons

They started laying people off; there was a "glut" of bandwidth that they were selling (time will tell if things will recover); everyone was working really hard so work-life balance was out of whack;

Advice to Senior Management

Even if the future looks uncertain and risky, try to find a way to keep the morale high or people who are still there

Pros

Compensation and benefits are fair to above average.

Cons

Most managers manage perceptions from above as opposed to focusing on core problems and generating solutions. Lots of finger pointing - very political. Job stability is nil due to constant reorganizations. Sooner or later, no matter how good you are, you will work for someone who does not like you and get fired. Senior management seems to be too cushy with teh Board and there is little accountability as a result. Anyone below this level is considered a replaceable commodity.

Advice to Senior Management

Promote cross-functional and departmental teamwork and hold people accountable for doing this. Embrace opinions you don't necessarily agree with and people will start to tell you the truth. All the knowledge you need to take the company to teh next level is already inside the company, but the culture and environment guarantees you will never get to use it productively.

Pros

Good pay, benefits, and the people are great

Cons

Inability to finish many of the major initiatives undertaken

Pros

Latest technology deployment. Great Sale Engineer. Willing to do what it takes to win deals.

Cons

cost for on-net installation. approval process. lack of competitor infromation on pricing. no hosted phone service.

Advice to Senior Management

Lead by example.

Pros

culture, collaboration, trust. haven't met an unhappy co worker yet. we like working here

Cons

comp could be a bit higher