Level 3 Communications Reviews

Pros

Member of a growing company. Since it is absorbing companies there is always work to do. Expanding out with a worldwide footprint.

Cons

Too many employees within the company just basically go through the motions and due to the size of the company they can easily hide in the shadows.

Advice to Senior Management

Allow people to do their job and hold them accountable for doing it. Too many decisions are made or work is done at too high of a level.

Pros

Level 3 has competitive Pay,Benefits. Besutiful campus with cafe, gym

Cons

1 merit increase in last 3 years.

Pros

Good engineering team and some very dedicated people in support roles. Good network but systems dont always work well together.

Cons

Unstable financial position makes job stability shaky at best. Way too much turnover. Management often seems more interested in laying blame than on individuals than providing credit where credit is due. Very political and a great deal of negativity and management by fear.

Advice to Senior Management

Have qualified people in management positions. Get new blood. Longevity within Level 3 should not be a reason to get promoted.

Pros

Tons of challenging work in a variety of technologies. Fast paced

Cons

It tends to treat tech peopl as pawns on the board. Sometimes feel like assignments are made arbitrarily without any feedback from employee or skill matching.

Advice to Senior Management

Get to know your employees. Walk the halls and listen. There are some great ideas here, but nobody wants to hear them.

Pros

Strong Network
Fair Salaries
Core products are priced fairly aggressively

Cons

High turnover
Churn and burn evironment
Mangement treats employees poorly; highly negative environment
Antiquated, troublesome back office systems
Focus is on a few large accounts and they gobble up the already scarce resources
Highly "political"--middle management is only concerned with managing perception up the chain
HQ in Broomfield,CO is out of touch with sales
Acqusitions are poorly integrated. And they keep acquiring
Commission plan sucks, no one makes any money here by mid year
People work to have a job, nothing more.
The GM only focuses on his own "region" number, no one elses number matters. Employee recognition is minimal.
Making the wrong comment/asking the wrong question will get you blackballed and run out the front door. Agian, delusional politcis, you "need to play the game" here.
You are treated as simply a number, and face constant almost daily beatdowns even when performing.
Management doesnt get it. This particular branch out Philly is run by a VP in Pittsburgh, who never carried a bag, manages by a spreadesheet and can best be described as a survivor.

Advice to Senior Management

Hire someone from the outside to run this company. The musical chairs and political nonsense out in colorado need to be cleaned up. This company needs new direction. They should look to get better leadership in the GM and VP positions, rather than turning over reps every 6 months.

Pros

Money to Pay Bills
Truck to take home
Benefits are decent
They are always expanding
Great stepping stone for future employment

Cons

Bogus Review Process (PWB) geared at keeping employees in Positions
Have to pay first then expense is reimbursed after a while
Managers and Directors in field most lack basic educational skills to survive outside of Level 3
Negative focus on Burn Out
Lunch Breaks are a rarity
HR is only on Management side consistently

Advice to Senior Management

Fire the people that lead to poor judgements, instead of rewarding cowards and humiliation tactics that belittle your best asset, that being your face to face customer serving field employees!

Pros

Some departments are better than others. The grounds are attractive and well-kept.

Cons

Debt continues to be pushed out into the future. Employees work endless hours and do fire drills. One head count equals two at Level 3. No work life balance. Culture promotes individual contributions and doesn't reward teamwork. This is the worst place I have ever worked, and I will be leaving as soon as I find another position. Those who visit with others will be rewarded while those working to plug the holes are ignored.

Advice to Senior Management

Look towards teamwork and not individuals who seek to promote themselves.

Pros

Environment, location, benefits, pay, good learning experience.

Cons

Frequent reorgs, high pressure, lack of communication.

Pros

The work atmosphere was very relaxed and fun. The workload was heavy but manageable. Local management was supportive and open to new ideas to improve operations.

Cons

HQ management was overy myopic on the bottom line, way too much office politics among managers, ignored input from local offices, too focused on cutting costs at the expense of company.

Advice to Senior Management

Listen more to local management.

Pros

The people; ethical and smart

Cons

Sr. Management- does not act on input from lower level employees
Antiquated systems
Overbearing processes
duplicative reporting
Financial health

Advice to Senior Management

Listen to your people and take action