Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews in Denver, CO

Updated December 13, 2014
Updated December 13, 2014
502 Reviews
2.9
502 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
142 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

205 Employee Reviews Back to all reviews

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  1.  

    It is a good place for someone very technical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Architect in Broomfield, CO
    Former Employee - Software Architect in Broomfield, CO

    I worked at Level 3 Communications

    Pros

    Good technology company
    Can maintain good work life balance
    job stress is less, typical 9 to 5 hours company

    Cons

    Lot of politics involved in terms of promotions, salaries
    Less opportunity to grow up in the ladder

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Broomfield, CO
    Current Employee - Account Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Their orientation makes it sound like the company cares about people. It is too good to be true. The single good out of the organization is working in a nice building. The cafeteria is too expensive to eat at and your forced to bring a lunch because everything is too far.

    Cons

    It is unorganized and careless about the customer. It appears the processes for each internal department is far away from what is important for the customer experience. They spend a lot of time talking as if the want the customer experience to be better, but don't take the actions to improve the overall processes and systems. The failures are causing how the customer experiences through a lack of concern, willingness to resolve issues, and the ability of knowing to fix a problem. Their workforce makes a majority of outsourced in India, contractors, or young ops univeristy .

    Advice to ManagementAdvice

    Your looking to condition people to thinking the same and why this is an impossible task. If you focus on employees concerns, input, and handle issues like professionals instead of viewing it as a complaint. Many of the employees have answer to fixing how broke the process and systems through finding specialized skills in hiring people who work through these issues instead of outsourcing or using contractors to resolve problems. It is like putting a bandaid on a problem that is only temporary. Taking on TW to ask for a miracle when you need to clean house of a culture of making people fire people that are actually doing their jobs. You have ego manics running your company and if you talk about resolving issues for the customer, it is viewed as negative.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Ample opportunities to move around & up...if you're in with the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development Manager in Broomfield, CO
    Current Employee - Product Development Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Lots of opportunities for career expansion, if not advancement. Been here 7 years, have held 6 titles, two of them promotions, 4 of them lateral moves. Good benefits, decent flexibility, ample paid time off.

    Cons

    Too many reorgs, never really see projects through to completion, 30+ meetings a week (no that's not an exaggeration)- everything is done via meetings.

    Advice to ManagementAdvice

    I have 30+ meetings a week and only one is in person. Consider offering employees perks like 50/50 telecommuting. Makes no difference if we're in the office if we're all just holed up in our desks on conference calls. Also stop prioritizing way too many projects into way too tight timelines.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company, great people hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servce Manager Operations in Broomfield, CO
    Current Employee - Servce Manager Operations in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Some of the sharpest minds in the industry. Great benefits, attentive leadership especially in the Sales Organization. People here want you to succeed. The work life balance is fantastic, I never feel like I have to sacrifice my family time for work.

    Cons

    After years and years of mergers there are still tons of bureaucratic red tape to cut through. Sometimes things move slower than one would want, especially when it comes to headcount replacement. Salaries could use a bit of a bump across the board.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Everything you would expect from a heartless company that is great at using and abusing employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech Associate in Broomfield, CO
    Current Employee - Ops Tech Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Excellent health benefits, great PTO that starts on day one along with health insurance, onsite gym, quality co workers, great place to get overworked and underpaid

    Cons

    ZERO Work/life balance, only way to advance is by who you know and how many strings they can pull, management cares only about their numbers and not about their employees, Level 3 is great at making and then breaking their promises

    Advice to ManagementAdvice

    For the love of God please place some value in your employees have a good work/life balance, please keep the promises you make, pay your employees based on their performance and not based on who they know, please stop buying companies and focus on keep the quality employees you have first

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Very Corporate, for Good or Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than an year)

    Pros

    As should be expected of a company this size, the benefits are outstanding and heavily subsidized. The pay is very competitive and work attire is casual.

    Cons

    Operations are disjointed. Company favors debt over equity. Significant amount of growth from acquisitions of companies that are never integrated. Depending on the department, required work hours and management's competence vary greatly. Everything is top down and there is no opportunities to provide 'upward' feedback.

    Advice to ManagementAdvice

    Simplify operations and integrate acquired companies. Identify and resolve inadequate management from the perspective of the direct reports (bottom up).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Information Technology Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Broomfield, CO
    Former Employee - Senior Manager in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    I worked with a lot of knowledgeable, friendly people. The relationships I formed extended outside of the workplace, and I still keep in touch with many of them.

    Cons

    The changes in Information Technology upper management have sometimes been frustrating. In addition, the company reorganizations add a layer of confusion.

    Advice to ManagementAdvice

    Establish a course and stick with it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall it was really good

    Former Employee - NOC Technician in Denver, CO
    Former Employee - NOC Technician in Denver, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    3 days weekend
    overtime
    management is very good

    Cons

    lack of training
    work can be stressful some times

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Level3 is an amazing workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IP Technician I in Broomfield, CO
    Former Employee - IP Technician I in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Lots of room to develop skill and trade.

    Cons

    Lots of overtime required and some communication issues.

    Advice to ManagementAdvice

    Managers to need to better locate a single point of mis-communication.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Horrible reputation confirmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Nice workout facility but you have to have payroll deduction to use it. Important product offering. Lots to learn if you seek it out.

    Cons

    There have been some talented people to join different departments but senior management has no clue as to how to run a successful organization or how to recognize significant accomplishments. People are promoted strictly based on longevity, not talent. Rather than get rid of toxic people, the toxic people drive out the talent. Human resources is also disfunctional and lead by stagnant thinkers. Laurinda does not have a pulse on what is really happening there.

    Advice to ManagementAdvice

    Clean house and realize how top heavy the departments are. Teach and inform people about the politics if that's what you lead with. I'm glad to have moved on! Start listening to all these negative reviews and do something about it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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