Level 3 Communications Reviews

Updated July 20, 2015
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
82 Ratings

Pros
  • Unlike my previous job, working at Level 3 affords me the work / life balance I need for my own sanity (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)

Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • Short term mentality of senior management (in 24 reviews)

More Pros and Cons

238 Employee Reviews

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  1. Helpful (5)

    Love it, hate it, often in the same day

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Mostly good people, good salary and benefits, you will stay busy and there are lots of interesting projects if you have the right kind of role.

    Cons

    Glass ceiling is very much intact, especially outside of sales or HR. The best up and coming women keep leaving the company because they are fed up. A lot of leadership would rather work their team to death than dare say no to the big boss. Sometimes the work is really important and urgent and you have to do it. I get that. More often the big boss didn't actually care about the deadline and would not have wanted you to work all weekend. The middle manager doesn't get it.

    Advice to Management

    Ask for a balanced view of the good and the bad, otherwise you will only hear about the good. Stop promoting yes men and surround yourself with people who are honest and will tell you no or that the project will fail if you don't do x, y, z.


  2. Upward Trajectory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Broomfield, CO
    Current Employee - Marketing Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The business is growing rapidly, executive leadership seems stronger than ever, and acquisition strategy is sound. Working environment is flexible, and there is little micro-management. Benefits and bonuses are strong, though base compensation could be a bit better.

    Cons

    Organization seems to always be in flux. Acquisitions make for difficult integrations, and it seems like the organization has been dealing with these since I started. Bureaucracy makes it difficult to get things done, whether its the procurement process, the internal marketing and brand guidelines, or channel confusion.

    Advice to Management

    Keep the pedal on the metal with integration, both from the most recent and older acquisitions. Invest in tools and processes to make data more effectively communicate across the business, and develop more of a people first culture.


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Broomfield, CO
    Current Employee - Senior Project Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Presentamos Jueves de Agradecimiento, día en el que valorar el buen trabajo de una persona puede darle la oportunidad de ganar puntos de reconocimiento en A Level of Excellence, canjeables por increíbles artículos, viajes y actividades. El programa Jueves de Agradecimiento comenzará el 9 de julio y continuará los segundos jueves de cada mes: 10 de septiembre, 12 de noviembre, y en 2016. No se preocupe, le recordaremos las fechas.

    Cons

    Apresentamos as Quintas-feiras de Agradecimento: valorizar alguém pelo ótimo trabalho que faz pode se tornar uma chance de ganhar pontos de reconhecimento de A Level of Excellence – que podem ser trocados por artigos, viagens e eventos incríveis. As Quintas-feiras de Agradecimento começam no dia 9 de julho e continuarão na segunda quinta-feira do mês, mês sim, mês não – 10 de setembro, 12 de novembro e daí em diante em 2016. Não se preocupe – nós.o faremos lembrar.

    Advice to Management

    ¡Quiero Jugar! ¡Quiero Jugar! Para part icipar en el programa Jueves de Agradecimiento: • Envíe un reconocimiento a quienes desee agradecer • ¡Participará en un sorteo en el que podrá ganar 50 puntos de reconocimiento! Seleccionaremos 100 ganadores. (Nota: cada persona puede participar una vez.)


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  5. Helpful (1)

    overworked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westminster, CO
    Current Employee - Anonymous Employee in Westminster, CO

    I have been working at Level 3 Communications (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice facilities, overall the people are nice, café on campus,

    Cons

    Not enough PTO, Overworked, You start off with a position that leads into working in other areas just to pick up the slack because they don't hire to backfill. The awards are hard to obtain. Only upper management benefit. The company is not a equal opportunity because they allow the manager to pick who they want to be hire. Friends are hired instead of people who would do a great job. Their PWB is a joke. Even when you challenge it, they blow you off even though you can prove your position in a situation. The company is not what it use to be. Its what you can do for them not what they can do for you. If your a worker bee it really is not a good place to work. Upper management abuses power.

    Advice to Management

    Your people are overworked. Do something to make the job better for them. Award them and not with stupid points to buy a pen or cheap item.


  6. Senior NOC Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior NOC Technician in Broomfield, CO
    Current Employee - Senior NOC Technician in Broomfield, CO

    I have been working at Level 3 Communications

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Equal opportunities.

    Cons

    Laking career path. Management needs overhaul.


  7. Growing & a Bright Future!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staying true to long term vision/strategy and executing against it. Profitability and free cash flow! Continuing strong organic and acquisitive growth. Significant improvement to company culture over last few years. Great total rewards package including, competitive base & bonus targets, strong benefits package including 401K match. Beautiful Broomfield campus with cafeteria, Starbucks & gym onsite!

    Cons

    Some legacy integration issues with systems and IT still exist from previous acquisitions.

    Advice to Management

    Continue to make it a fun and challenging place to work so we continue to attract and retain top talent.


  8. Great community which strives for inclusion of minority's for LGBT, women, people of color and the disabled.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Analyst in Littleton, CO
    Current Employee - Collections Analyst in Littleton, CO

    I have been working at Level 3 Communications (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a definite pride in providing invaluable telecommunication services, worldwide. I love our customers. The atmosphere is very positive.

    Cons

    Their main problem lies in the amount of acquisitions and their lack of transitioning accounts under one platform. In addition, they could spend more funds updating systems.

    Advice to Management

    Please do a better job giving your employees options to work from home, which most companies are moving toward. Doing this, allows the lowest paid workforce to save money on gas, car maintenance and food. This amounts to more money in their pocket and happier employees!


  9. Helpful (1)

    Great Benefits, Poor Training/Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Broomfield, CO
    Former Employee - Business Analyst in Broomfield, CO

    I worked at Level 3 Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits were excellent - even as a new employee fresh out of college, employees are granted 20 days off for the year.

    Cons

    Poor training for both on the job and advancement opportunities. The departments are very siloed and thus, multiple teams can be working on the same effort at the same time without even knowing.

    Advice to Management

    Train cross-functionally so that employees feel as though their opportunities are endless, rather than defined to the role/department they are currently a part of.


  10. Helpful (1)

    Operations Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Broomfield, CO
    Former Employee - Director in Broomfield, CO

    I worked at Level 3 Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company strives to manage by facts and data. Operations Science is (or was) a key tool in the management of the operation.

    Cons

    Excessive(?) shifts in direction. While I admired the way the company swiftly aligned resources with new initiatives, the tradeoff on existing operations was often disruptive.


  11. Still standing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at Level 3 Communications full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great campus. Offices on a ridge overlooking the rockies. Everyone gets there own office.

    Cons

    You get tons of stock but the price has flatlined.

    Advice to Management

    Make salaries more in line with region.



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