Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews in Denver, CO

Updated December 13, 2014
Updated December 13, 2014
503 Reviews
2.9
503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
143 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

205 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Worst Bait and switch ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech in Broomfield, CO
    Current Employee - Ops Tech in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Great benefits, nice campus. Good for your resume.

    Cons

    Worst management ever. Your job at Level 3 will be 50% doing your job, and 50% documenting that you are doing your job. If something doesn't get finished in time, (because you've wasted so much time updating a million people and systems) your new job will be finding someone to blame for it not getting done.

    Advice to ManagementAdvice

    Get better training, know what your employees are doing day to day, and instead of giving them the runaround about raises, reward your people who see articles every day about how much money the company is making.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    "Tech Academy"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Technician in Broomfield, CO
    Current Employee - Ops Technician in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than an year)

    Pros

    Can find some good people to work with and its an ever-changing business

    Cons

    The Tech academy is a joke. They send you through 9 weeks of training, but dont tell you that youll recieve that same training pay for an entire year AFTER the training is completed. I am single with no children and thought a full time job here was going to be perfect, turns out, I made more waitressing than I do now. The "talent management," seeks out veterans and new college grads because they know these people will come in and work for less than 30k/year, and believe me, its MUCH less than 30k after taxes.

    Yes, you can try talking to your manager and the higher-ups about your problems, but they dont care, they have a new training class coming in every 6 weeks... they make sure you know you are replaceable.

    Also, most people at this company do not take responsibility for anything, it seems like everyone is afraid to lose their jobs so they blame other departments, who blame others and so on and instead of getting work done, everyone would rather have a meeting about getting work done rather than do work, and then they wonder why they are workong 55+ hours/week.

    Advice to ManagementAdvice

    look into how the tech Academy is being run and sincerely decide if these are really the people you want to be hiring... just because they will work for pennies doesnt mean they know what they are doing and they do not get the correct training in the first place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Sr Account Dir

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accoujt Director in Broomfield, CO
    Current Employee - Accoujt Director in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 10 years)

    Pros

    Pay is good. Benefits are good.

    Cons

    Individual contributors must constantly be networking to advance. The company is mostly white male because of that culture. Level 3 is trying to change that by hiring women in management roles from outside the company. Very little work life balance. I lose vacation days every quarter.

    Advice to ManagementAdvice

    Level 3 needs to shed the culture of legacy Level 3 and Legacy Wiltel. Posters of own it don't translate to ownership. Processes are disjointed with organizations making decisions in silos. There isn't a cohesive company wide theme to which employees can hitch their personal investment.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Broomfield, CO
    Current Employee - Marketing in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 10 years)

    Pros

    Great company, work-life balance, freedom of actions and decisions if under good management. Company is in the best place possible today!

    Cons

    Can burn you out, very stressful, very demanding. Everyone is headed up the ladder, can be ruthless. It basically comes down to forging a great relationship with management accross the company.

    Advice to ManagementAdvice

    Learn how to retain good talent - you are no longer a toddler! Install an open door policy. Bring back the half days off.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Interesting Experience for a Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Broomfield, CO
    Former Employee - Communications Specialist in Broomfield, CO

    I worked at Level 3 Communications full-time (less than an year)

    Pros

    Level 3 has a great working environment allowing for easy collaboration, C-level executives office within their groups making them accessible. As you would expect, all avenues of internal communication are very high-tech, making working with others across the globe convenient. As a contractor, I can't speak to amenities reserved for employees (i.e. workout facility), but from a distance it appeared work/life balance was important.

    Cons

    The turn-over was exceptionally high, with one massive 6.5% layoff in the middle of my contract. Also, at that time there was an unusually large percentage of contractors and interns. It's what you might expect of a typical Fortune 500 company with multiple layers of hierarchy and people positioning themselves for success. Be prepared to work long days and be available 24/7.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Broomfield, CO
    Current Employee - Senior Analyst in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 8 years)

    Pros

    Good benefits, business casual environment, friendly people, competitive pay

    Cons

    Like any job, your mgmt chain dictates the good and bad. With one exception yrs ago, all of my managers over the years have been nice and good to work for

    Advice to ManagementAdvice

    I like how employees are treated like people with lives and family- don't ever forget, keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Decent, random pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Academy Associate in Broomfield, CO
    Current Employee - Ops Academy Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than an year)

    Pros

    Lots of paid time off, great benefits, people are generally happy and friendly.

    Cons

    No one will every say anything about pay or raises. The path to getting a raise is so muddled even your manager doesn't know if/when they will happen.

    Advice to ManagementAdvice

    Show employees clear plans for why they should plan a permanent career here. No specific numbers but a general timeline would be nice.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work and gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst II in Broomfield, CO
    Current Employee - Financial Analyst II in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Good culture
    fair compensation
    great work life balance

    Cons

    Limited career advancement due to organization structure. You have to move between division to move up.

    Recommends
    Positive Outlook
  10. 3 people found this helpful  

    I would NEVER work for them again. Great potential, too bad they cannot get out of their own way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Broomfield, CO
    Former Employee - Marketing in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    Level 3 is one of the few large technology employers in Colorado/Boulder. Lots of free parking! Met a bunch of great people during my time there. It is a real struggle to find positive things to say.

    Cons

    TOXIC work environment, leaderships changes their strategy as often as the seasons change. Seems they have financial issues, no money to stay on schedule with development of products or infrastructure, no money to spend on marketing or customer service, their vendors go unpaid for many quarters, but somehow they keep the two corporate jets running?

    Advice to ManagementAdvice

    Get a clue, the people that are supposed to be contributing to an actual work product are always diverted to fire-drills of building managing-up decks for the executives instead of actually working. When they actually get to their actual work they never have the resources to get the job done. Funny that leadership wonders why they can't seem to move the needle. No work-life balance, constant layoffs, the talented people are leaving in droves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Worked 3 years full-time in NOC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Broomfield, CO
    Former Employee - Network Engineer in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great work experience, multi-vendor equipment to develop technical skills, great work location

    Cons

    Poor leadership from top to bottom, short-term focus, hiring people with little to know technical experience at half the cost is not the solution. Little to no raises. Too much employee turnover!

    Advice to ManagementAdvice

    No substitute for experience, empower employees, provide career paths, hold upper management accountable, bring new blood into upper management.

    Recommends
    Negative Outlook
    Disapproves of CEO

Level 3 Communications Photos

Work at Level 3 Communications? Share Your Experiences

Level 3 Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.