Level 3 Communications

www.level3.com

Level 3 Communications Reviews

Updated January 22, 2015
Updated January 22, 2015
511 Reviews
3.0
511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
147 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great opportunities at big company

    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications

    Pros

    Just started in a new position at the company, everyone seems very nice and have great communication across levels.

    Cons

    Maybe not a con, but its a big company with lots of stuff going on at the same time, so you gotta stay on top of things

    Advice to ManagementAdvice

    Keep going

  2. 1 person found this helpful  

    It has been a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Technician in Broomfield, CO
    Current Employee - NOC Technician in Broomfield, CO

    I have been working at Level 3 Communications

    Pros

    Great opportunity and good support for co workers.

    Cons

    Only con I have is that I work nights.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Leadership didn't manage post-acquisition issues well but overall people are nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    I liked the people I worked with and felt my immediate leadership was fair and treated me with respect.

    Cons

    Very level conscious. Internal process were cumbersome. Not particularly open to change or personal empowerment.

    Advice to ManagementAdvice

    Be more aware of internal cultural division among locations and positions. After many acquisitions multiple groups felt like the 'red headed step child' when in fact it was just an outcome of bad processes. It was difficult to get anything done so people felt ignored.

    Doesn't Recommend
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  5.  

    Failure to Launch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Broomfield, CO
    Former Employee - Senior Project Manager in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 8 years)

    Pros

    Level 3 as a company has a huge asset base and excellent equipment. The network itself is very solid, built and maintained using best practices. The DWDM network is rock solid and there is a good inventory of peripheral equipment and metro fiber to extend the reach to many major cities. There are some truly great, smart and talented people in this company; unfortunately none of them are actually in charge.

    Cons

    Unfortunately the Cons far outweigh the Pros. Level 3 is great at buying companies and horrible at getting them integrated into a unified inventory with any amount of provisioning automation. They have spent HUNDREDS of millions of dollars trying to create a unified provisioning system and failed 3 times in the 8 years I was there. Then they fire their failures and learn nothing from the process. Most of the acquired companies operate internally as IT is a shambles. Their market strategy changes with the seasons. Product Managers create half of a product then drop the ball during implementation because nobody knows how to actually get it implemented through the chaos of intermixed systems with manual hand-offs. They have only a vague idea what their inventory actually is, which is a consequence of acquiring companies and not validating the network inventory or systems. Summary: Internal Chaos. Manual processes coupled to error prone automation smothered with a veneer of sweaty urgency.

    Advice to ManagementAdvice

    Have the courage to see the integrations through to at least 80% completion. Develop a 5 year plan, not a 6 month plan and actually implement it. Leadership takes vision, commitment and tenacity; these seem to be in short supply. Stop firing your squeaky wheels and listen to them. Stop buying companies until you learn how to use the ones you have, even if it doesn't improve your EBITDA. Do a global skills inventory and start placing people in positions they are good at instead of just wherever you think you want them. You've wasted half of your human resources through a lack of talent asset management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Was iight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director, Marketing
    Former Employee - Senior Director, Marketing

    I worked at Level 3 Communications

    Pros

    It was a great experience.

    Cons

    I would not do it again.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great telecom company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    Flexible PTO, healthcare, 401 match. Salary was good too! People are great!!

    Cons

    Frequent acquitions without system integration made for unnecessary gaps.

    Advice to ManagementAdvice

    On hands mentoring at the managerial level is lacking and company would benefit by implementing a program.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    Am a new employee for Level 3 and so far there has been a lot of training and information provided to help me becoming not only very familiar with company policies but also on job training.

    Cons

    Very impressed with the high level of training and work culture in the company everybody that I have work with has a positive attitude and are willing to help in any way they can.

    Advice to ManagementAdvice

    The company has a very strong management team starting from the CEO.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Tough gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    great pay if you are able to succeed in the pressure cooker environment.

    Cons

    Pressure cooker and excessively high churn with the sales department.

    Doesn't Recommend
    Approves of CEO
  10.  

    Losing their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    People, network, compensation, senior leadership's vision. Extremely open with customers and employees. Prior to tw telecom acquisition they cared for the employees.

    Cons

    They purchased tw telecom and it seems it was the other way around as tw telecom management is replacing seasoned and high performing Level 3 Managers.

    Advice to ManagementAdvice

    Wake up. Your great culture and employee confidence is eroding.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    It is a good place for someone very technical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Architect in Broomfield, CO
    Former Employee - Software Architect in Broomfield, CO

    I worked at Level 3 Communications

    Pros

    Good technology company
    Can maintain good work life balance
    job stress is less, typical 9 to 5 hours company

    Cons

    Lot of politics involved in terms of promotions, salaries
    Less opportunity to grow up in the ladder

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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