Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated December 15, 2014
Updated December 15, 2014
502 Reviews
2.9
502 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
142 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    the jury is still out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    People, compensation, network, sales tools. The people help overcome a lot of customer issues. Office has a great culture to work in.

    Cons

    Long hours, tw telecom is taking over, losing sight of their culture and who and what made them successful. If you arent liked by certain upper management people your prospects for career growth are limited.

    Advice to ManagementAdvice

    We purchased tw telecom. not the otehr way around. we're losing focus on the people that made us great.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    It is a good place for someone very technical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Architect in Broomfield, CO
    Former Employee - Software Architect in Broomfield, CO

    I worked at Level 3 Communications

    Pros

    Good technology company
    Can maintain good work life balance
    job stress is less, typical 9 to 5 hours company

    Cons

    Lot of politics involved in terms of promotions, salaries
    Less opportunity to grow up in the ladder

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Very fast paste environment and not managed well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Technician in Dallas, TX
    Current Employee - Network Technician in Dallas, TX

    I have been working at Level 3 Communications

    Pros

    The people are nice to work with

    Cons

    Getting a task accomplished without interruptions.

    Advice to ManagementAdvice

    Must take time to look at the best procedure before reacting to situations

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Large telecom with lots of opportunity if you're willing to put in the extra hours and navigate the politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    Beautiful location and great benefits.

    Cons

    Barriers are politics and red tape.

    Advice to ManagementAdvice

    Spend more time developing internal talent rather than hiring consultants.

    Positive Outlook
  6.  

    Level 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Pros

    Interesting projects to work on

    Cons

    No job security at level 3

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Excellent growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Cincinnati, OH
    Current Employee - Sales Engineer in Cincinnati, OH

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Just completed acquisition of TW Telecom.

    Cons

    May be too large for some people to work in.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Careful before being hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Los Angeles, CA
    Current Employee - Sales in Los Angeles, CA

    I have been working at Level 3 Communications (less than an year)

    Pros

    I worked for tw telecom. They were great.

    Cons

    Level 3 merged and then things went down hill. They micromanage. Watch when you arrive and leave. They have high quotas and if you don't perform, you're let go. They have a high turnover rate. The employees are cut throat which brings competition among co-workers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Broomfield, CO
    Current Employee - Account Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Their orientation makes it sound like the company cares about people. It is too good to be true. The single good out of the organization is working in a nice building. The cafeteria is too expensive to eat at and your forced to bring a lunch because everything is too far.

    Cons

    It is unorganized and careless about the customer. It appears the processes for each internal department is far away from what is important for the customer experience. They spend a lot of time talking as if the want the customer experience to be better, but don't take the actions to improve the overall processes and systems. The failures are causing how the customer experiences through a lack of concern, willingness to resolve issues, and the ability of knowing to fix a problem. Their workforce makes a majority of outsourced in India, contractors, or young ops univeristy .

    Advice to ManagementAdvice

    Your looking to condition people to thinking the same and why this is an impossible task. If you focus on employees concerns, input, and handle issues like professionals instead of viewing it as a complaint. Many of the employees have answer to fixing how broke the process and systems through finding specialized skills in hiring people who work through these issues instead of outsourcing or using contractors to resolve problems. It is like putting a bandaid on a problem that is only temporary. Taking on TW to ask for a miracle when you need to clean house of a culture of making people fire people that are actually doing their jobs. You have ego manics running your company and if you talk about resolving issues for the customer, it is viewed as negative.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Government Division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director in Reston, VA
    Former Employee - Account Director in Reston, VA

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    Had contracts to allow purchases from

    Cons

    Very old boys network so if you aren't part of it you will never succeed

    Advice to ManagementAdvice

    Learn to delegate authority

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Level 3 Communications (less than an year)

    Pros

    Great company and disruptive player in the industry. Forwarding thinking company and at the forefront of industry technology.
    Great benefits, talented employees, very competitive pay, remote work for some depts many opportunities now and ahead as the company just purchased TW Telecom. Leadership is very strong and client and employee focused.

    Cons

    Training. Onboarding wasn't smooth and was somewhat UNstructured. Seems the company shifted resources away from this important dept.systems integration hasn't come full circle since 3-4 acquired companies ago and the recent acquisition loses more challenges.

    Advice to ManagementAdvice

    Devote the needed resources to fully integrate systems, learn from the global crossing integration mistakes. Strengthen the execution/delivery component. Decision makers at big companies talk to one another..

    Recommends
    Positive Outlook
    Approves of CEO

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