Level 3 Communications

www.level3.com
Employer Engaged

Level 3 Communications Reviews

Updated March 3, 2015
Updated March 3, 2015
532 Reviews
2.9
532 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
158 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company to work for with room to grow and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Broomfield, CO
    Current Employee - Customer Care Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than a year)

    Pros

    Very well structured organizations , excellent perks including 28 days of Paid Time Off, daily catered food available with lots of options for breakfast, lunch, and snacks. There's a nice sized gym which is free if you use it more than 8 times a month. Being part of a large and growing industry .

    Cons

    I really have no complaints about this company.

    Advice to ManagementAdvice

    Continue to provide training to new employees throughout their career.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    15 years with Level3, including time at acquired company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Level 3 Communications

    Pros

    - Benefits package is outstanding, especially PTO as your service time increases (30 days/yr). Salary is competitive and bonus is very nice.

    - New leadership (Jeff Storey) has been a boon for the company. Most employees finally feel like they matter.

    - Very flexible as far as working from home, flex time, accommodating to family needs.

    - Outstanding opportunity to learn state-of-the-art technologies and forge long-lasting relationships within the telecom field.

    Cons

    - Management can be lackadaisical at times which leads to under-performing employees and groups not being held accountable for deficiencies.

    - Major con, which has been rectified, was acquiring companies and moving through integration much too quickly. Some of these issues from years-old acquisitions are still troublesome. To their credit, L3 has made great strides at not only retaining tribal knowledge by retaining acquired personnel, they're also moving slower with integration efforts.

    - Working out of a satellite office can really limit career advancement

    Advice to ManagementAdvice

    - Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Working at Level 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Management in Washington, DC
    Former Employee - Junior Management in Washington, DC

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great network and global reach. Good solution set.

    Cons

    No employee loyalty. You could be performing beyond assigned goals and they won't hesitate to terminate you if you are not tied closely to the decision maker layer during that period. Of course if you do make the cut don't get too comfortable because management change likely to occur soon.

    Advice to ManagementAdvice

    Get closer to the folks in the trenches and find out who your good employees are and reward accordingly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director in Atlanta, GA
    Former Employee - Regional Sales Director in Atlanta, GA

    I worked at Level 3 Communications full-time (less than a year)

    Pros

    Good salary and compensation program, great training and benefits

    Cons

    My division was not consistent and the management was too loose. Their expectations did not match what they communicated to their subordinates.

    Advice to ManagementAdvice

    To be successful, they must pay closer attention to the marketplace.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    So much potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer
    Current Employee - Senior Sales Engineer

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    massive network and service offerings!

    Cons

    internal processes can be very bad and always changing. With the purchase of 10+ companies over the last decade...this has left us with way too many ordering systems and databases.

    Advice to ManagementAdvice

    Clean up the back office. Finish the integrations before buying other 4 billion dollar companies.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fast paced dynamic growth company. Lots of organizational challenges due to fast paced acquisitive growth methodology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Functional Process Analyst in Broomfield, CO
    Former Employee - Functional Process Analyst in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    High growth global company. Lots of opportunity for career advancement for the serious minded employee with an eye for self improvement and personal / professional growth.

    Cons

    Lots of business challenges are presented every day. Excessively fast in acquiring companies. Integration although intentional in approach, committed staff, and best of intentions is weak in implementation. Complexities abound.

    Advice to ManagementAdvice

    Personally I was very interested to move forward with the combined company. For me that did not happen as I was part of a RIF. I wish you sound judgement, wisdom, and success for your future.

    Recommends
    Positive Outlook
  8.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Technician in El Paso, TX
    Former Employee - Operations Technician in El Paso, TX

    I worked at Level 3 Communications

    Pros

    Pay was average, but that was it

    Cons

    Management cared more about the metrics than the work, processes are ridiculous

    Advice to ManagementAdvice

    Let people do their jobs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    I am happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    Great environment, team oriented, and customer focused

    Cons

    I don't have any I loave it.

  10.  

    account director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    fair salary
    good people
    good work ethic

    Cons

    poor management
    non competitive pricing

  11.  

    Slow Down, Take stock of where you are and what you have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Broomfield, CO
    Former Employee - Software Engineer in Broomfield, CO

    I worked at Level 3 Communications full-time (less than a year)

    Pros

    Level3 has a strong Corporate Culture, beautiful campus and great pay. Working in IT department, there are many technologies available to develop in.

    Cons

    Level3 continues to merge with other companies, which results in many different systems. This makes for confusing interactions between employees. It would be beneficial if management would make a commitment to reducing the number of applications

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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