Level 3 Communications

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Level 3 Communications Reviews

Updated August 16, 2014
Updated August 16, 2014
469 Reviews

2.9
469 Reviews
Rating Trends

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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
112 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 26 reviews)

  • The company has good benefits and people are compensated well (in 29 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 26 reviews)

  • People who advances are only people who are close to the senior management (in 23 reviews)

More Highlights

Employee Reviews

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  1.  

    Great place to work, as long as your manager isn't riding on a high horse and looking down at everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Broomfield, CO
    Former Employee - Anonymous in Broomfield, CO

    Pros

    Great coworkers
    Nice work environment
    Great starting wage

    Cons

    Management are out for themselves, not the team. Quick to throw employees under the bus if any heat is on them. Most management wants things done their way or no way, even though they tell you to take responsibility and be innovative.

    Advice to ManagementAdvice

    Take some responsibility themselves, show some compassion, and remember you put your pants on one leg at a time like the rest of us. Maybe HR could be there for the employees like they're suppose to, but then again why would they want to risk their job for someone else.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor career choice if you expect fair treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Francisco, CA
    Former Employee - Director in San Francisco, CA

    Pros

    The company pays decent wages equivalent to their competition. The Corporate offices for the big wigs are opulent.

    Cons

    There isn't much good to say. Poor managers with no training, a lack of accountability and an every man for himself philosophy abound. Few people ever make their sales numbers resulting in constant turnover. Why don't they make numbers? Mostly due to the fact that their products just don't stand up to the competition. The ONLY market where they compete is in wholesale fiber and big bandwidth connections. The business class services are poorly deployed and don't sell.

    Advice to ManagementAdvice

    Either make a commitment to the B2B market, or get out of it. You always seem to have one toe in the water. Level 3 is a wholesale shop set up to only serve huge customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great company that continues to grow through acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay and benefits are probably the best in the industry. Jim Crowe seemed to really care about his employees especially those with a great deal of tenure.

    Cons

    Ongoing challenges with combining networks of numerous companies they have purchased over the past several years. They typically buy companies that complement their network needs but do not actually "complete" the process before moving forward with the next acquisition. That being said, every day is a major challenge because networks and billing platforms are still in the process of being combined.

    Advice to ManagementAdvice

    Probably shouldn't expect the same type of sales in tier 3 cities as you do in tier 1 cities. Quotas should be assigned / determined by the size of the city, number of companies...etc. In other words an NFL city (New York, Chicago, Phoenix, Miami) that obviously have a much larger population would carry the highest quotas vs cities that can't support any type of professional sports team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good experience but underpaid for the Ops Tech Associate jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech Associate  in  Broomfield, CO
    Current Employee - Ops Tech Associate in Broomfield, CO

    Pros

    Good people to work around.

    Cons

    The pay scale and the raises.

    Advice to ManagementAdvice

    Make sure the Ops people are taken care of as your bringing them in to be the future of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Government Markets - wired for success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Culture of mutual support. High performance culture. Great people to work with both locally and at Corporate HQ. We are only carrier making meaningful investment in physical infrastructure (wireline v. wireless).

    Cons

    Difficult to get staffing approved for surge requirements or to meet growth. Therefore staff levels consistently lag requirements. We expect a lot from people - which is good - but you have to manage your own work/life balance - culture is not counter to it, rather it is basically ignored.

    Advice to ManagementAdvice

    Create a career path process that encourages people to grow (even if through lateral moves). We aren't in start-up mode any more - so start building in some less senior job categories to allow entry level (and people will grow into higher levels of responsibility). Require each department to hire interns over the summer - fresh perspectives will help - and getting some one-off projects done will increase productivity and efficiency.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Challenging, but can be frustrating with size and acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Planner  in  Broomfield, CO
    Current Employee - Senior Planner in Broomfield, CO

    Pros

    There is challenging work every day.

    Cons

    Many companies acquired and therefore networks to integrate in a capital constrained environment.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not an easy environment to get things done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    Pros

    Great people to work with, great desire to accomplish improvements and build a better company. The company has good benefits and people are compensated well.

    Cons

    Processes and divergent goals between departments make it really hard to streamline and become more efficient. Services take too long to install.

    Advice to ManagementAdvice

    Find a way for operations and sales to work together smoothly toward the same goals. Project Management needs to be empowered to get services installed more timely.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Leadership has a short attention span...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Architect  in  Broomfield, CO
    Current Employee - Process Architect in Broomfield, CO

    Pros

    Good benefits, beautiful campus, pockets of good leaders. There are opportunities for advancement but if you come in entry level, don't expect more than minimal salary growth.

    Cons

    They would rather pay someone off the street a higher salary than promote internally and give the fair salary to an alumni. Also, you're often chasing the carrot. Just do the job for a year and then they will promote you (maybe) and give you a 3% pay increase (doubtful). With ever changing priorities from leadership, it can be hard to follow through and show your value.

    Advice to ManagementAdvice

    Value your people, they are your best asset

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great opportunity and growth with strong talent.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Level 3 provides Job flexibility and the great opportunity for Enterprise growth.

    Cons

    The work life is unbalance and time off/holiday's are not respected by management.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall it was a good company to work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay is good, benefits were good, liked my job.

    Cons

    high stress environment, lots of overtime....but salary.

    Advice to ManagementAdvice

    lighten up, promote work / life balance

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