Level 3 Communications Reviews

Updated July 28, 2015
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611 Employee Reviews

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  1. Get it together

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IP Technician in Phoenix, AZ
    Current Employee - IP Technician in Phoenix, AZ

    I have been working at Level 3 Communications (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    it's a fun job with a great learning potential. keep in mind that you get out what you put in

    Cons

    due to mergers and acquisitions we're on disparate systems and communication is poor

    Advice to Management

    get on to one system and have a better way to disseminate information


  2. Helpful (1)

    overworked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westminster, CO
    Current Employee - Anonymous Employee in Westminster, CO

    I have been working at Level 3 Communications (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice facilities, overall the people are nice, café on campus,

    Cons

    Not enough PTO, Overworked, You start off with a position that leads into working in other areas just to pick up the slack because they don't hire to backfill. The awards are hard to obtain. Only upper management benefit. The company is not a equal opportunity because they allow the manager to pick who they want to be hire. Friends are hired instead of people who would do a great job. Their PWB is a joke. Even when you challenge it, they blow you off even though you can prove your position in a situation. The company is not what it use to be. Its what you can do for them not what they can do for you. If your a worker bee it really is not a good place to work. Upper management abuses power.

    Advice to Management

    Your people are overworked. Do something to make the job better for them. Award them and not with stupid points to buy a pen or cheap item.


  3. Senior NOC Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior NOC Technician in Broomfield, CO
    Current Employee - Senior NOC Technician in Broomfield, CO

    I have been working at Level 3 Communications

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Equal opportunities.

    Cons

    Laking career path. Management needs overhaul.


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  5. Growing & a Bright Future!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staying true to long term vision/strategy and executing against it. Profitability and free cash flow! Continuing strong organic and acquisitive growth. Significant improvement to company culture over last few years. Great total rewards package including, competitive base & bonus targets, strong benefits package including 401K match. Beautiful Broomfield campus with cafeteria, Starbucks & gym onsite!

    Cons

    Some legacy integration issues with systems and IT still exist from previous acquisitions.

    Advice to Management

    Continue to make it a fun and challenging place to work so we continue to attract and retain top talent.


  6. Great community which strives for inclusion of minority's for LGBT, women, people of color and the disabled.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Analyst in Littleton, CO
    Current Employee - Collections Analyst in Littleton, CO

    I have been working at Level 3 Communications (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a definite pride in providing invaluable telecommunication services, worldwide. I love our customers. The atmosphere is very positive.

    Cons

    Their main problem lies in the amount of acquisitions and their lack of transitioning accounts under one platform. In addition, they could spend more funds updating systems.

    Advice to Management

    Please do a better job giving your employees options to work from home, which most companies are moving toward. Doing this, allows the lowest paid workforce to save money on gas, car maintenance and food. This amounts to more money in their pocket and happier employees!


  7. Cash Applications Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back and friendly atmosphere. Flexible schedule is also a great pro for this company. Generous PTO allowances for entry level workers.

    Cons

    Limited career advancement opportunities. Only way to advance seems to be to become a group manager. Limited advancement opportunity if you are unwilling to become a manager.


  8. Helpful (1)

    Great Benefits, Poor Training/Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Broomfield, CO
    Former Employee - Business Analyst in Broomfield, CO

    I worked at Level 3 Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits were excellent - even as a new employee fresh out of college, employees are granted 20 days off for the year.

    Cons

    Poor training for both on the job and advancement opportunities. The departments are very siloed and thus, multiple teams can be working on the same effort at the same time without even knowing.

    Advice to Management

    Train cross-functionally so that employees feel as though their opportunities are endless, rather than defined to the role/department they are currently a part of.


  9. Mo Money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSC | Technician I in Phoenix, AZ
    Current Employee - TSC | Technician I in Phoenix, AZ

    I have been working at Level 3 Communications (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have nothing to say here.

    Cons

    You will never get paid what you deserve with this company. Insurance is high also.

    Advice to Management

    Stop micro managing and start implementing the changes you said you were over a year ago, they never follow through.


  10. Customer Test and Install Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Unbeatable Military support and very nice benefits.

    Cons

    Changes are frequent. Sometimes good, other times bad.

    Advice to Management

    Currnet management is awesome depending on the department. My advice would be more bonus incentive instead of free lunches etc but overall, doing a hell of a job.


  11. Great Company with good culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications

    Pros

    Management is hand on and really pushes employees to excel in their current role

    Cons

    Benefit package can be improved. lack of synergy between legacy systems and staff and Global Crossing

    Advice to Management

    Pay attention to comments from employees regarding processes for continuous improvement on order entry, billing start and stop dates.



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