Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated December 17, 2014
Updated December 17, 2014
503 Reviews
2.9
503 Reviews
Rating Trends

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Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
143 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Global Telecom without all the headaches associated with Fortune 30 US Big Telcos, dynamic, growing, talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    Strong culture, nimble, dramatic growth, powerful tools - surround yourself with great people , join Level 3

    Cons

    Consecutive quarter over quarter growth has been difficult on the factory, a great problem to have - service is valued, and in high demand, build it and customers will beat down the doors to do business with you

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Ample opportunities to move around & up...if you're in with the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development Manager in Broomfield, CO
    Current Employee - Product Development Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Lots of opportunities for career expansion, if not advancement. Been here 7 years, have held 6 titles, two of them promotions, 4 of them lateral moves. Good benefits, decent flexibility, ample paid time off.

    Cons

    Too many reorgs, never really see projects through to completion, 30+ meetings a week (no that's not an exaggeration)- everything is done via meetings.

    Advice to ManagementAdvice

    I have 30+ meetings a week and only one is in person. Consider offering employees perks like 50/50 telecommuting. Makes no difference if we're in the office if we're all just holed up in our desks on conference calls. Also stop prioritizing way too many projects into way too tight timelines.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Finance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Chicago, IL
    Former Employee - Financial Analyst in Chicago, IL

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    I considered it a pretty good company to work for, the benefits were pretty decent and depending who who and what department you worked for, you could work from home when necessary. They schedule was pretty flexible. Company stayed on top of technology.

    Cons

    not much of a work life balance if you work in a remote office. The corporate employees always seem to go home on time but anyone who work remote, worked longer hours or were more dedicated to their jobs.

    Advice to ManagementAdvice

    It was a good company until their layoffs. But I would assume that is with any company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Level 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Pros

    Interesting projects to work on

    Cons

    No job security at level 3

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Excellent growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Cincinnati, OH
    Current Employee - Sales Engineer in Cincinnati, OH

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Just completed acquisition of TW Telecom.

    Cons

    May be too large for some people to work in.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good opportunity to learn, learning is not always a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Pros

    There is opportunity for advancement both technically and in management. Perseverance is a must, willing to work the hours. Some great leadership in the organization, mostly at the lower levels and some of the C-level folks.

    Cons

    The mid executive level (Sr Director, VP, SVP), seem to trend towards yes people and less towards what is best for the company and have true transparency. Learning from what not to do, and not always what to do.

    Advice to ManagementAdvice

    Trust your employees and expect some tough discussions. Conduct some skip levels to see what the employees in the mix are dealing with.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have been working at Level 3 Communications

    Pros

    I love the fact that if you want to get experience with different aspects of telecom tech work the opportunities are there, from infrastructure and power to system installs, to testing (all types of circuits from electrical to optical), to field installs, and even touching on some provisioning and OSP work.

    Cons

    The company culture is such that field operations is treated like a lower class group within the company. More and more is being demanded from the field with less resources. Also, too much focus on meeting metrics at the expense of truly focusing in pleasing customers (whether with new installs/services or trouble issues with existing). It also seems that when something goes the blame is most often directed towards the field, yet not enough recognition or rewards for all that the field does to make the company what it is.

  9.  

    Not all things are as they claim to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    Fantastic opportunity to make a difference in the industry.

    Cons

    Too many fiefdoms and silo driven.

    Advice to ManagementAdvice

    Improve culture and communication across the board.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    There are opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Fort Lauderdale, FL
    Former Employee - Senior Account Manager in Fort Lauderdale, FL

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Wide swath of services and their reach is pretty strong.

    Cons

    Prior to Global Crossing acquisition, very aggressive and forward thinking company with a never say die attitude. Much of that changed when the Global Crossing Management trickled in and the company has now shrunk by a large amount.

    Advice to ManagementAdvice

    Fight for your teams and they will fight for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good company, great people hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servce Manager Operations in Broomfield, CO
    Current Employee - Servce Manager Operations in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Some of the sharpest minds in the industry. Great benefits, attentive leadership especially in the Sales Organization. People here want you to succeed. The work life balance is fantastic, I never feel like I have to sacrifice my family time for work.

    Cons

    After years and years of mergers there are still tons of bureaucratic red tape to cut through. Sometimes things move slower than one would want, especially when it comes to headcount replacement. Salaries could use a bit of a bump across the board.

    Recommends
    Positive Outlook
    Approves of CEO

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