Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated December 22, 2014
Updated December 22, 2014
504 Reviews
2.9
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
144 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Long time employee, decent company, could be a lot better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Level 3 Communications full-time (more than 10 years)

    Pros

    Great people to work with at the contributor level. Benefits are pretty good compared to other companies.

    Cons

    Lack of leadership at the SVP, CxO level. Lack of focus to deliver. Try to accomplish too many things and sets unrealistic expectations setting up a lose/lose situation for employees. Leadership picks the cheapest options for solutions.

    Advice to ManagementAdvice

    Leadership team should set realistic goals and maintain focus on delivering them.
    JW should retire.

    Positive Outlook
    Approves of CEO
  2.  

    Good company, great people hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Servce Manager Operations in Broomfield, CO
    Current Employee - Servce Manager Operations in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Some of the sharpest minds in the industry. Great benefits, attentive leadership especially in the Sales Organization. People here want you to succeed. The work life balance is fantastic, I never feel like I have to sacrifice my family time for work.

    Cons

    After years and years of mergers there are still tons of bureaucratic red tape to cut through. Sometimes things move slower than one would want, especially when it comes to headcount replacement. Salaries could use a bit of a bump across the board.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Place to Start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications

    Pros

    Good base training, benefits, 20 days PTO to start

    Cons

    Difficult to move up from base positions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Information Technology Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Broomfield, CO
    Former Employee - Senior Manager in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 5 years)

    Pros

    I worked with a lot of knowledgeable, friendly people. The relationships I formed extended outside of the workplace, and I still keep in touch with many of them.

    Cons

    The changes in Information Technology upper management have sometimes been frustrating. In addition, the company reorganizations add a layer of confusion.

    Advice to ManagementAdvice

    Establish a course and stick with it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Overall it was really good

    Former Employee - NOC Technician in Denver, CO
    Former Employee - NOC Technician in Denver, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    3 days weekend
    overtime
    management is very good

    Cons

    lack of training
    work can be stressful some times

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company and people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Technician Associate in Tulsa, OK
    Current Employee - Operations Technician Associate in Tulsa, OK

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Fun environment to work at.

    Cons

    Raises are difficult to come by.

    Advice to ManagementAdvice

    Work on employee growth

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Everything you would expect from a heartless company that is great at using and abusing employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech Associate in Broomfield, CO
    Current Employee - Ops Tech Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than an year)

    Pros

    Excellent health benefits, great PTO that starts on day one along with health insurance, onsite gym, quality co workers, great place to get overworked and underpaid

    Cons

    ZERO Work/life balance, only way to advance is by who you know and how many strings they can pull, management cares only about their numbers and not about their employees, Level 3 is great at making and then breaking their promises

    Advice to ManagementAdvice

    For the love of God please place some value in your employees have a good work/life balance, please keep the promises you make, pay your employees based on their performance and not based on who they know, please stop buying companies and focus on keep the quality employees you have first

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Level3 is an amazing workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IP Technician I in Broomfield, CO
    Former Employee - IP Technician I in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Lots of room to develop skill and trade.

    Cons

    Lots of overtime required and some communication issues.

    Advice to ManagementAdvice

    Managers to need to better locate a single point of mis-communication.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    ADHD Management + Multiple mergers = Low Morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Broomfield, CO
    Current Employee - Senior Developer in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Great bonus structure,
    Employee's from some of the legacy companies willing to go above and beyond ( and others, not so much ).

    Cons

    Constant project shifting, Constant unfinished mergers, Too many people making decisions for what they know nothing about. Dartboard layoffs - Layoffs don't seem to follow any rhyme or reason here, they layoff mission critical employees and wonder why they get poor results. When management is confronted about it, they readily admit "we could have done better", but nothing changes.

    Advice to ManagementAdvice

    This company needs to streamline their organizations and fold new companies in more efficiently. Management needs to stop acquiring new companies until the old ones have been assimilated. They need to work on cementing a culture across all the organizations, not just the new one they've courted that year. This latest acquisition of TW Telecom will bring much folly. There are architects making decisions for the whole organization who don't know the product they're supposed to be representing. During a merger, one would think that business critical applications would be compared and go-forward solutions would be designed based on a clear winner. That doesn't happen at Level 3. Go forward products are chosen based on whatever manager from whatever company lands in the appropriate role.

    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Horrible reputation confirmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Nice workout facility but you have to have payroll deduction to use it. Important product offering. Lots to learn if you seek it out.

    Cons

    There have been some talented people to join different departments but senior management has no clue as to how to run a successful organization or how to recognize significant accomplishments. People are promoted strictly based on longevity, not talent. Rather than get rid of toxic people, the toxic people drive out the talent. Human resources is also disfunctional and lead by stagnant thinkers. Laurinda does not have a pulse on what is really happening there.

    Advice to ManagementAdvice

    Clean house and realize how top heavy the departments are. Teach and inform people about the politics if that's what you lead with. I'm glad to have moved on! Start listening to all these negative reviews and do something about it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Level 3 Communications Photos

Work at Level 3 Communications? Share Your Experiences

Level 3 Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.