Level 3 Communications

www.level3.com

Level 3 Communications Reviews

Updated January 29, 2015
Updated January 29, 2015
512 Reviews
2.9
512 Reviews
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Level 3 Communications President & CEO Jeff Storey
Jeff Storey
148 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Horrible reputation confirmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO

    I worked at Level 3 Communications full-time (more than a year)

    Pros

    Nice workout facility but you have to have payroll deduction to use it. Important product offering. Lots to learn if you seek it out.

    Cons

    There have been some talented people to join different departments but senior management has no clue as to how to run a successful organization or how to recognize significant accomplishments. People are promoted strictly based on longevity, not talent. Rather than get rid of toxic people, the toxic people drive out the talent. Human resources is also disfunctional and lead by stagnant thinkers. Laurinda does not have a pulse on what is really happening there.

    Advice to ManagementAdvice

    Clean house and realize how top heavy the departments are. Teach and inform people about the politics if that's what you lead with. I'm glad to have moved on! Start listening to all these negative reviews and do something about it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great People in Revenue Insure Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Broomfield, CO
    Former Employee - Business Analyst in Broomfield, CO

    I worked at Level 3 Communications as a contractor (less than a year)

    Pros

    Team orientated, training provided, make you feel part of the company, Encouraged to attend many activities and functions supporting all causes

    Cons

    A lot of changes with upper management, Some Bad Managers, some people just hanging on. To many meetings that mean nothing.

    No opinion of CEO
  3. 1 person found this helpful  

    Very Corporate, for Good or Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than a year)

    Pros

    As should be expected of a company this size, the benefits are outstanding and heavily subsidized. The pay is very competitive and work attire is casual.

    Cons

    Operations are disjointed. Company favors debt over equity. Significant amount of growth from acquisitions of companies that are never integrated. Depending on the department, required work hours and management's competence vary greatly. Everything is top down and there is no opportunities to provide 'upward' feedback.

    Advice to ManagementAdvice

    Simplify operations and integrate acquired companies. Identify and resolve inadequate management from the perspective of the direct reports (bottom up).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    frustrating most of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications as a contractor (more than a year)

    Pros

    nice fellow employees and can wear casual clothes

    Cons

    Hiring freeze supposedly but really hiring freeze for anyone over 40...8 contractors converted to employees last couple of weeks and every one of under 35 after we were told Level 3 is still under a hiring freeze..age discrimination but can't prove it. Family and friends get hired before anyone. Tasks that are not understood get no training but jobs get threatened

    Advice to ManagementAdvice

    Look at work being done

    Doesn't Recommend
    Disapproves of CEO
  6.  

    IP Service Activations (IPSA)- IP Technician I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IP Technician I in Tulsa, OK
    Former Employee - IP Technician I in Tulsa, OK

    I worked at Level 3 Communications full-time (more than a year)

    Pros

    If you show the desire to learn, the IPSA team will look out for you and make sure you cut it.

    Cons

    After a year in the IPSA department, your will find your job has become mundane. It is very cookie-cutter, but it has to be due to the nature of the business (way to many customers for each of them to be a special snowflake). However, you will not grow as a network engineer if you stay. Also, It felt more like I was working at an outbound call-center due to the scheduled jobs; I guess that is better than a NOC.

    The pay is not competitive.

    They discourage working from home, even though everything you do can be performed remotely.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    No opinion of CEO
  7.  

    Worked to the bone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery in Broomfield, CO
    Former Employee - Service Delivery in Broomfield, CO

    I worked at Level 3 Communications full-time (more than a year)

    Pros

    The health benefits are very good.

    Cons

    The same mistakes are being made that are typical at virtually every telecom company

    Advice to ManagementAdvice

    Call off the tw Telecom acquisition

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to get your foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Manager in Broomfield, CO
    Current Employee - NOC Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than a year)

    Pros

    This is a great place to get your foot in the door. This is a company that likes to grow and there are plenty of opportunities for growth and advancement globally. There is plenty of turn over (see below) so there is always opportunities for advancement. You will get run through the grinder, but if you come out the other side you will be in a great place with lots of great experience.

    Cons

    The culture is still a bit off. The new CEO has done pretty well, but there is definitely a mentality of how can we do more with less. This would be fine if they were building systems to automate many manual activities and integrating their regions and acquisitions well, but they are not. So you end up with a lot of manual work which is done differently across regions and products of the company. There are 2-4 tools to do every process that are not well maintained which makes life painful. The Ops section of the company tends to not hand out raises unless important people threaten to leave. If you do get a promotion expect a 5% bump or something similar. Most of the experienced staff get snatched up by higher end companies like Apple, Microsoft, Google, and other Telcos that tend to pay better.

    Advice to ManagementAdvice

    Work on talent retention and integrated business tools and systems.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications as a contractor (more than a year)

    Pros

    Level 3 provided a really strong learning centered environment with room to grow. If there is anything you want to learn there is someone who will be willing to help you further your knowledge base.

    Cons

    Level 3 likes to set up a set protocol and once you get used to it (we are talking a few weeks not months) they change what they said and don't tell you. This leaves very frustrated employees because you get told you did something wrong yet they didn't tell you they changed the procedure in the first place.

    Advice to ManagementAdvice

    Level 3 all in all is a great place to work for. I would recommend it to anyone especially if you are trying to get your foot in the door. The only thing I would recommend to management is to work on letting employees know if you are going to change a process.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Director, Program Management, DOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Level 3 Communications full-time

    Pros

    Fast moving, dynamic and challenging environment, opportunity for growth.

    Cons

    Work-life balance can be challenging here.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Political Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    Benefits, lots of opportunity for overtime.

    Cons

    life/work balance does not exist. good ole boy system in upper management. no way to change or grow if you're considered needed because you will be blocked by upper management. no working from home, unless you're ill, then it benefits them so go ahead and work from home, from bed, if needed. tons and tons of politics.

    Advice to ManagementAdvice

    Out with the old in with the new... That's your policy, but good luck because you're becoming "the old" as well so it's only a matter of time until your own culture policy bites you.

    Doesn't Recommend
    No opinion of CEO

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