Level 3 Communications

  www.level3.com
  www.level3.com

Level 3 Communications Reviews

Updated December 22, 2014
Updated December 22, 2014
504 Reviews
2.9
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
144 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Manager in Broomfield, CO
    Current Employee - Customer Care Manager in Broomfield, CO

    I have been working at Level 3 Communications as a contractor (more than an year)

    Pros

    very good company to work for. Very god managment

    Cons

    not really any cons. Very friendly people

    Recommends
    Approves of CEO
  2.  

    Good company to work for, overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Broomfield, CO
    Former Employee - Technician in Broomfield, CO

    I worked at Level 3 Communications full-time (less than an year)

    Pros

    Good work-life balance, good benefits, adequate PTO, fitness center. Good compensation.

    Cons

    OK place to work. From most local recruiters I speak with, the company is known for their layoffs. Lots of OT available.

    Advice to ManagementAdvice

    Get to know prospective employees before hiring them. Retention of employees does not seem to be much of a priority, and the overall reputation of the company reflects this.

    No opinion of CEO
  3.  

    Too many systems to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Broomfield, CO
    Current Employee - Project Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    People
    Advancement
    Training year round for employees
    Growth Opportunities are available
    Campus Facility with dry cleaning, restaurant, gym, massage, hair studio and starbucks

    Cons

    1200+ systems
    Silo Mentality
    Pay scale is below average and raises are minimal

    Doesn't Recommend
    Positive Outlook
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  5.  

    Okay company that seems to be improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Broomfield, CO
    Current Employee - Senior Software Engineer in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 8 years)

    Pros

    The people I've met at Level 3 are what have kept me working here so long. The largest benefit is the flexibility with work schedule and the willingness to let you work from home.

    Cons

    The open seating is terrible and makes working difficult when there's tons of distractions around you. The company changes direction frequently. By the time I've learned what I'm doing on a team and can contribute management changes things around I switch teams. It makes it feel like every three to four months you're starting a new job and ineffective.

    Advice to ManagementAdvice

    As far as in-house software development is concerned choose a direction and stick with it for more than a few months.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Going down hill...fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner in Broomfield, CO
    Current Employee - Planner in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 10 years)

    Pros

    Large company, great benefits (not as great this year), they are usually on the forefront of emerging technologies.

    Cons

    Hard to get promotions in the same position. You would do better to leave the company then come back. The culture has really changed in the last 2 years and they seem more focused on profits and less on people. Working from home isn't an option anymore. The work-life balance is not so great these days, they want more work out of less people so you can expect long hours. They don't pay well compared to similar jobs

    Advice to ManagementAdvice

    Value your experienced employees. Stop trying to get so much cheap ( young/inexperienced) employees. Remember a lot of us were here from the beginning and have struggled to help build this company. There's a reason why you can't get senior level positions filled...not many will recommend working for Level 3 anymore. VALUE YOUR PEOPLE!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great place to work, as long as your manager isn't riding on a high horse and looking down at everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Broomfield, CO
    Former Employee - Anonymous in Broomfield, CO

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great coworkers
    Nice work environment
    Great starting wage

    Cons

    Management are out for themselves, not the team. Quick to throw employees under the bus if any heat is on them. Most management wants things done their way or no way, even though they tell you to take responsibility and be innovative.

    Advice to ManagementAdvice

    Take some responsibility themselves, show some compassion, and remember you put your pants on one leg at a time like the rest of us. Maybe HR could be there for the employees like they're suppose to, but then again why would they want to risk their job for someone else.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Poor career choice if you expect fair treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    The company pays decent wages equivalent to their competition. The Corporate offices for the big wigs are opulent.

    Cons

    There isn't much good to say. Poor managers with no training, a lack of accountability and an every man for himself philosophy abound. Few people ever make their sales numbers resulting in constant turnover. Why don't they make numbers? Mostly due to the fact that their products just don't stand up to the competition. The ONLY market where they compete is in wholesale fiber and big bandwidth connections. The business class services are poorly deployed and don't sell.

    Advice to ManagementAdvice

    Either make a commitment to the B2B market, or get out of it. You always seem to have one toe in the water. Level 3 is a wholesale shop set up to only serve huge customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Became an employee as a result of an M&A.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst in Southfield, MI
    Former Employee - Billing Analyst in Southfield, MI

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    Pretty much guaranteed an annual bonus as the company seems to somehow look good on paper.

    Cons

    Chaos in the trenches during the end of month/quarter push.

    Advice to ManagementAdvice

    Even though the 'acquired' companies are considered equal, the company sponsored events to motivate the employees are definitely not equal.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company that continues to grow through acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    Pay and benefits are probably the best in the industry. Jim Crowe seemed to really care about his employees especially those with a great deal of tenure.

    Cons

    Ongoing challenges with combining networks of numerous companies they have purchased over the past several years. They typically buy companies that complement their network needs but do not actually "complete" the process before moving forward with the next acquisition. That being said, every day is a major challenge because networks and billing platforms are still in the process of being combined.

    Advice to ManagementAdvice

    Probably shouldn't expect the same type of sales in tier 3 cities as you do in tier 1 cities. Quotas should be assigned / determined by the size of the city, number of companies...etc. In other words an NFL city (New York, Chicago, Phoenix, Miami) that obviously have a much larger population would carry the highest quotas vs cities that can't support any type of professional sports team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Great people to work with.

    Cons

    Virtually no work and life balance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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