Level 3 Communications

www.level3.com

Level 3 Communications Reviews

Updated January 30, 2015
Updated January 30, 2015
516 Reviews
2.9
516 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Level 3 Communications President & CEO Jeff Storey
Jeff Storey
149 Ratings

Review Highlights

Pros
  • workout facility), but from a distance it appeared work/life balance was important (in 29 reviews)

  • The company has good benefits and people are compensated well (in 33 reviews)


Cons
  • No such thing as work life balance exists in many Level 3 departments (in 30 reviews)

  • People who advances are only people who are close to the senior management (in 24 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Political Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Level 3 Communications full-time (more than 10 years)

    Pros

    Benefits, lots of opportunity for overtime.

    Cons

    life/work balance does not exist. good ole boy system in upper management. no way to change or grow if you're considered needed because you will be blocked by upper management. no working from home, unless you're ill, then it benefits them so go ahead and work from home, from bed, if needed. tons and tons of politics.

    Advice to ManagementAdvice

    Out with the old in with the new... That's your policy, but good luck because you're becoming "the old" as well so it's only a matter of time until your own culture policy bites you.

    Doesn't Recommend
    No opinion of CEO
  2.  

    So-So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Tech in Broomfield, CO
    Current Employee - Ops Tech in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than a year)

    Pros

    Benefits and the pto. There is flexibility in taking PTO depending on your manager. Other departments may be different.

    Cons

    No growth and they do not pay attention to those who actually work hard and put in effort.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great company to work for, stable career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Tech II in Broomfield, CO
    Current Employee - NOC Tech II in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 3 years)

    Pros

    Good pay in the market,managers are almost always very nice.
    very flexible work schedule

    Cons

    Too customer oriented, it's good to please customers but some times customers are cocky and you always have to bend to their BS otherwise they report you and your manager hits back which sometimes affects your PWB and consequently your bonus

    Advice to ManagementAdvice

    keep up the good work! but please keep in mind that customers can also be wrong!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Level 3 Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Broomfield, CO
    Current Employee - Anonymous Employee in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than a year)

    Pros

    Great campus and people. Company is highly respected and forward thinking. Great benefits.

    Cons

    Mismanagement of the workforce from higher ups. Like some telecoms, too many cooks in the kitchen. No M&P's due to integration of multiple systems/ products from mergers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good place to work with good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Broomfield, CO
    Current Employee - Product Manager in Broomfield, CO

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Flexibility, on site gym, vacation offered.

    Cons

    High performers are not singled out from the rest of the company

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ops Academy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Ops Academy Associate in Broomfield, CO
    Current Employee - Senior Ops Academy Associate in Broomfield, CO

    I have been working at Level 3 Communications full-time (less than a year)

    Pros

    Great Environment
    Good people
    Lot of fun
    Good Benefits

    Cons

    Low pay
    Placement is at the companies needs

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easy to get pigeon-holed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Technician in Phoenix, AZ
    Former Employee - NOC Technician in Phoenix, AZ

    I worked at Level 3 Communications full-time (more than 3 years)

    Pros

    Great co-workers, benefits, You can learn as much as you have time to learn.

    Cons

    They don't care about their customers, taking risks in activating new services on over-subscribed backhauls, if you do too well in your current position you wont be allowed out of it. They go on hiring sprees, then layoff randomly to make their numbers work.

    Advice to ManagementAdvice

    Retain talent! Loyalty goes both ways! When you dismiss an employee to make your numbers work, don't expect him to return when you need him. The layoff of a large number of extremely dedicated people in Montana was all-out cruel!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Prefers not to keep talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managed Service Technician in Phoenix, AZ
    Current Employee - Managed Service Technician in Phoenix, AZ

    I have been working at Level 3 Communications full-time (more than 10 years)

    Pros

    Nice environment, coworkers are friendly

    Cons

    They would rather a contractor for more money than current employees with several years of experience. If they do promote you they will try to convince you it is a lateral move with no raise or get you to agree to 5% or less because company politics make it near impossible to get more. Even if the tier you are being promoted to is 15-20% more than your current position.

    Advice to ManagementAdvice

    I cannot stress this enough, LISTEN TO YOUR EMPLOYEES! Then take action. Do not just ignore it thinking it will "get better".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Level 3 Communications as a contractor (more than 3 years)

    Pros

    Level 3 is very family oriented. They allow their employees to bring their children in if needed and if you need to meet family obligations outside of work they provide convenient ways to take care of them.

    Cons

    The current processes and procedures they have in place change often and can be confusing and are not always logical.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Has improved a lot over my 7 years with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Tulsa, OK
    Current Employee - Senior Software Engineer in Tulsa, OK

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    Level 3 is pretty laid back in my experience. I feel like performance is well rewarded.

    Cons

    Level 3 is large and it can sometimes be hard to see where you fit in the company.

    Recommends
    Positive Outlook
    Approves of CEO

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