LevelUp Reviews

Updated June 23, 2015
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3.8
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Seth Priebatsch
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16 Employee Reviews

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  1. Helpful (1)

    Fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in Chicago, IL
    Former Employee - Brand Ambassador in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LevelUp part-time (Less than a year)

    Pros

    Lots of young people, huge potential for growth in the career path and industry. Get to work outside and not be stuck in an office.

    Cons

    Not the best pay or benefits. did not cover expenses for traveling to the daily events and also not eligible for 401k plan.

    Advice to Management

    You should cover expenses for employees to travel to work events. Also keep employees in the loop for what is going in at the company as it is a startup.


  2. Good company tackling challenging market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Smart team, fun culture. Most employees are very driven to help the company succeed.

    Cons

    The team faces the immense challenge of taking mobile payments mainstream.


  3. Helpful (2)

    Walk the other way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits, good friendly environment, good looking people. Free food, if you're into that.

    Cons

    If you are trying to build a career go elsewhere. You can work at Levelup and make up a fancy fake title and pretend to be VP of this or that but the rest of the real world knows you work at a summer camp. The company is in a huge hole of venture cash. Seems like close to $50MM raised and revenues are maybe $2mm. Let's do some quick math and see what will happen. The last two rounds have not been announced because they are down rounds, The CEO and management believe that you can read a book and become an expert instead of hiring real adults. DO NOT WORK HERE.

    Advice to Management

    Hire some real adults to work for the company. Payments is a huge space and you have a CEO who would rather burn bridges with an entire community rather than build meaningful partnerships.


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  5. Great people, great company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Everyone who works there is excited, talented and willing to work to make things happen. The product is cool and has lots of presence around the Boston-area. The food benefits are nice (catered lunch, stocked kitchen) and the company culture is great. Women engineers are still a minority, but are present and respected. Overall it's a great place to work as an engineer.

    Cons

    LevelUp is a young company run by a young CEO and sometimes that comes out in decisions (for better or worse).


  6. Very exciting product, great people, office culture, and benefits. Good place to work & getting better, but not perfect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Sales Executive in Boston, MA
    Former Employee - Enterprise Sales Executive in Boston, MA
    Recommends
    Positive Outlook

    I worked at LevelUp full-time (More than 3 years)

    Pros

    You can expect a great work-life balance, fun office outings/events, great perks (full espresso machine, blender, snacks, fresh fruits, catered lunches, all the food/drink you could want), and strong benefits surrounded by young, ambitious, interesting group of people/friends. If you don't like having a high-touch management experience and like the independence of knowing what your goals are and being given the freedom to do what it takes to make it happen, you'll love it at LevelUp. Pretty fast-paced, ever changing product/pricing/marketing, etc which keeps things exciting. HR manager is amazing & is a great resource to help you get your feet under you. Good-sized company. You'll do very well if you're ambitious, not afraid to ask questions, and live by a personal credo "Ask for forgiveness, not for permission." Change/responsibility tends to be given when it is directly asked for, not proactively given. **some of this is more advise. There's a tremendous alumni community as LevelUp tends to hire smart, driven, and (athletic) people. Expect opportunities to do 200 mile relay races, run in zombie races, rock climb, learn how to build 3D printers, share good music, etc. It's also a pretty LGBTQ-friendly office. - Generally it's an exciting time to be at LevelUp as the leader in the space that could soon explode, and my primary reason for leaving was for a larger change in career path.

    Cons

    - Currently the product direction is pretty top-down. - - > Structural changes or product roadmap additions are slow to happen when suggested bottom-up - Sales team is pretty unstructured with hands-off management style. Pro/con depending on your style. I work fairly independently, but would have been nice to have more structure to the team and sales process/organization. - Not very transparent around larger decisions being made, firings, financing, etc., but slowly getting better. - Could be more active/proactive focus placed on personal/professional growth.

    Advice to Management

    Would be nice if more attention were paid to focusing on personal growth objectives and placing good people in positions that make employees happy and keep good people even if it means making positions and being getting creative. I think part of it is just that senior mgmt is overly busy at times & needs to focus more on managing.


  7. Helpful (1)

    Digging it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook

    I have been working at LevelUp full-time (More than 3 years)

    Pros

    Lots of opportunity to write code that impacts lots of real-world behavior and business's bottom lines, without a lot of red tape to make that happen. Great testing practices and a very flat hierarchy.

    Cons

    Not a ton of structure - if you need someone else managing priorities for you or are used to lots of project management, this probably isn't the right place for you.


  8. A great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at LevelUp full-time (More than 3 years)

    Pros

    LevelUp is a great place to work. The company is growing quickly and there are plenty of opportunities to advance within the company in a short period of time. The payments space in general is a very interesting space to work in, especially since LevelUp is considered a leader in this space. You also get to work with a lot of really cool clients in the restaurant space who are doing some really neat things throughout the country. The benefits and culture here can't be beat. LevelUp is a young, growing company with a work-hard play-hard culture and the company takes care of their own (free lunch, paid health care, free t passes, etc).

    Cons

    While LevelUp is a mature startup, there are certainly ups and down that come with the company's growth. LevelUp isn't for anyone, but if you believe in what the company is building and work hard to support the company's success you will enjoy your career here.

    Advice to Management

    Maintain an honest and open communication channel with employees. More stock options too!


  9. Can't imagine a better place to work. AWESOME environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at LevelUp full-time (Less than a year)

    Pros

    Free food all day, health care, everyone is super quirky, friendly and cool, laid back atmosphere. No clue about the post about kool-aid. I've never even seen it in our fridges. I'm super happy to be here. We all hang out all day while doing our work. It's also not too often that you get the option to work in a bean bag!

    Cons

    Sometimes I wish we would move faster in different areas

    Advice to Management

    Be more open about next moves. I wanna know what were doing next!


  10. Helpful (1)

    Lots of benefits and no work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Positive Outlook

    I have been working at LevelUp full-time (More than 3 years)

    Pros

    Lots of good benefits, OK salary, free food and fully paid health care and T-pass.

    Cons

    Bad stock options; pretty much they throw paltry sums at you worth a farthing. If you are looking for a pre-ipo company that you think you will contribute to and make huge amounts later then stop looking here and go elsewhere. Substandard set of employees. Not the brightest set of people around; lots of them don't have fundamentals but think they are the smartest. Not much work to do as well in some teams ; have no idea why they are even hiring.

    Advice to Management

    Give more stocks and better quality work and hire smarter people.


  11. Helpful (1)

    LevelUp is really headed in the right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Offers tons of responsibility to smart, capable people. Company culture gets an A+, as everyone has their own side projects that are super interesting. They're doing a great job at figuring out how to enter new markets and make LevelUp a household name.

    Cons

    Still very much a startup-- don't get involved if you can't handle rapid change. Employees change roles very frequently, be able to adapt quickly or you'll hate it



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