Levolor Reviews

Updated April 26, 2015
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Michael B. Polk
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5 Employee Reviews

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  1. Customer Service Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in High Point, NC
    Former Employee - Anonymous Employee in High Point, NC

    I worked at Levolor (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to work closely with other reps as well as have the support of management readily available if the need should arise.

    Cons

    Customer service work is extremely fast paced during the peak hours. Even during the off-peak hours the phone calls were fairly constant.

    Advice to Management

    Levolor offers a great training program for new hires. You will become well versed in all products as well as presented with various scenarios of potential customer calls and how to handle each.


  2. Helpful (1)

    A job to pay the bills

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in High Point, NC
    Current Employee - Customer Service Representative in High Point, NC

    I have been working at Levolor

    Pros

    The benefits are ok, they give you some time off but dont really let you use it whenever you want, and be prepared to work holidays because customer service never closes

    Cons

    They grand father you in at a snails pace, and there is no feeling of job satisfaction. the harder you work the higher they raise the bar

    Advice to Management

    Give more responsibility to employees and a chance to learn more about the business


  3. Helpful (2)

    Not a "Best Places to Work in Atlanta" that it claims to be

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Levolor

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great time off if you need for family issues, good benefits, nice building to work in

    Cons

    Management, favoritism for promotions, layoffs every 7 years due to new CEO's being appointed. You can set your watch to it.


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  5. Helpful (2)

    NAS is NOT A SALES POSITON

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Specialist in High Point, NC
    Current Employee - National Account Specialist in High Point, NC

    I have been working at Levolor

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good benefits, fair compensation, company vehicle.

    Cons

    Poor company communications and upfront description of job and expectioantion. The NAS position is presented as a sales position. The reality is, 90% of your time is merchandising your accounts. If you like resetting stores, working with tools and a drill, you might enjoy this job. If you like professional sales, being able to track and get compensated for your personal success, you'll want to steer clear!

    Advice to Management

    Be honest about the postion and daily activities. Understand that if a person has a regional terriotroy and travels, it is unrealastic to expect them to spend 8 hours a day working in accounts when 50 % of their time is also needed to travel between accounts. The NAS postion should be split between store merchandisers and professional account managment trainers and sales people.


  6. Helpful (2)

    Good training ground... No work life balance! Not based on numbers?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Newark, NJ
    Former Employee - Sales Representative in Newark, NJ

    I worked at Levolor

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good training but start looking after a year.

    Cons

    I had three managers in a year. They are number two in the industry because the competition is stable. My territory had 3 reps in 3 years. Work performance not based on numbers more on business Acumen?

    Advice to Management

    Less emphasis on daily tasks and more emphasis on connecting with associates to build relationships. Very scattered working environment, 7 days a week is common with no family life balance you are never able catch up with your work. Learn from Bali you have a bad turnover rate and associates do not like the arrogant attitude of managers or trainers when they come to visit.



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