LexisNexis Reviews

Pros

Family friendly environment. Timelines are realistic.

Cons

Not much growth. Everything is going off-shore.

Advice to Senior Management

Retain knowledge locally. Invest into quality before it gets too late.

Pros

Benefits, oppty for advancement, flexibility

Cons

Complacency with senior management, favoritism

Advice to Senior Management

Talk to the employees - the middle management - the morale is pretty poor

Pros

Employees that are highly intelligent, experienced, and good at what they do. Employees--including many in management--like to have fun and often scheduled fun team building events.

Cons

Some of the work if menial and there is a good amount of favoritism towards particular employees based on completely arbitrary reasons.

Advice to Senior Management

Give positive feedback when it's warrented, not just negative. Also, treat employees as equals and give each and everyone an equal and fair shot at success.

Pros

good benefits; intelligent coworkers; valuable work

Cons

favortism; off-shoring; constant reorg; no clear career path; salary not equal to educational levels

Pros

Work from home
Not Micro-managed
Time off when ever you
Excellent compansation if your over 100% ( I've made over 200K twice in last 6 years)
Work with intelligent, smart, creative peers

Cons

Challanging goals
Not a job for the weak
Need above average sales skills to overachieve

Advice to Senior Management

Promote more from within, outside hired guns rarely work out. Stop reorganizing sales force every year and lower quotes to make it easier to overachieve.

Pros

The work is very interesting; the people are good

Cons

The legal department went through a violent change when ChoicePoint was purchased by LexisNexis, resulting in the CP remaining leadership focused solely on their career. Leadership does not control information to use at their advantage and focuses on the needs of the team, not just their own career.

Advice to Senior Management

Get some leaders

Pros

Decent sized company that provides a variety of work locations.

Cons

Lack of upward mobility.
Does not value a majority of employees both in loyalty and talent.
Offshoring and continuous lay-offs.
Salaries not appropriate for education levels.

Advice to Senior Management

Focus on a long-term vision based on building employees and their communities and less on the short-term "make a buck" mentality. Businesses can support building employee loyalty and be innovative.

Pros

Good benefits and the customers can be great to work with. It's also a great place to become a legal research expert.

Cons

1) The schedule. I worked better hours when I waited tables in college. Working late nights and weekends isn't so bad once and awhile, but attorneys in Customer Support are expected to work shifts that end anywhere from 9pm until midnight every single night, including weekends. Many employees have been on these shifts for years, despite their requests to work earlier. Customer Service employees may have to work here for five or more years to get on a 9-6 schedule. It's like a bad joke.
2) The salary. Customer Service employees with JDs start at $37k and those who are licensed start at $39k. I don't expect to be making six figures, but we should make a lot more than $40k. Sales reps start with a lot higher base. I realize that they are largely responsible for bringing in customers, but we are largely responsible for keeping the customers there. We should be paid accordingly.
3) Working holidays, especially Christmas. Come on, do we really need to be open on Christmas? This isn't the emergency room at a hospital.
4) Constant surveillance. Every minute of every day at this job is spent under a microscope. Associate Attorneys working at law firms can be trusted to handle legal cases that have significant impact on people's lives. Attorneys at LexisNexis aren't even trusted to take a phone call. Our calls are recorded and reviewed with a fine-tooth comb, we're very limited on time for bathroom breaks, etc.
5) High stress work because company continues to cut corners in all of the wrong places and management expects employees to do the work of 3 people.
6) internal tools and technology are totally outdated. Considering this is a tech company, it's a little surprising that our internal technology is subpar.

Advice to Senior Management

Give us Balance. Work life balance. Balance the work load. Balance the internal resources to pay us respectable salaries and give us efficient internal tools.
Balanced and happy employees are more efficient than those who are over-worked, unhealthy and unbalanced.

Pros

Good benefits
Good Training & Education programs
Interesting work

Cons

Internal processes for getting work accomplished are constipated
Lower pay than comparable jobs at other companies
Lack of innovation
Late to market with new product offerings

Advice to Senior Management

Get down in the trenches - LexisNexis is very hard to do business with an even harder for employees to do business with
Pay your workers a competitive salary

Pros

The GOOD:
Pay is consistent with market
Benefits are good
Working from home is not an issue (depending on role)
Paid time off and sick day allotments are consistent with market
Some really great and intelligent ppl to work with and among

Cons

The BAD:
Culture of fear is pervasive.
ZERO opportunity for advancement (unless you're someone's pet).
ZERO employee recognition (when it is provided it's usually misplaced and does more harm than good).
Lip service to long term vision while continually grabbing at straws for the short-term buck.
Lip service to promoting innovation while continually cutting corners and expecting employees to do more with less
Lip service to openness to fail while continually ejecting ppl who do fail.
ZERO clarity of direction
ZERO reason to be motivated (beyond the motivation to find a new job maybe).

The UGLY:
Unbelievably obsessive micro-management at the CEO and GM levels - Blind leading the blind.
Intelligence and innovation have no value here. You get rewarded for doing what you're told, not for thinking. In fact, proposing different approaches, products or services not in line with Sr. leadership ideas can and will get you fired.
Politics play a key role in hiring/firing/promotions - Employees are not valued. Ppl who should be promoted are passed over in favor of someone's golf/college/past-corporate buddy or external ppl are brought in at leadership positions versus promoting from within.
No transparency into how the company is doing - reports out to employees talk about revenues but never mention the horribly declining margins and missed profit goals.
No transparency into direction (if there is one) - grapevine is rampant
Ppl get fired for no apparent reason and employees are blatantly lied to about why.
Anyone not in a management position is not bonus eligible. Thus, bonuses are not even there. For those who do get them they are ridiculously low and not in line with the market.
Raises do not equate to cost of living increases.

Advice to Senior Management

It's time the existing Sr. Leadership regime is let go. They need to go elsewhere and destroy other companies. They've done enough damage at LN.