LexisNexis Legal & Professional

  www.lexisnexis.com
  www.lexisnexis.com

LexisNexis Legal & Professional Reviews

Updated November 21, 2014
Updated November 21, 2014
719 Reviews
2.7
719 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LexisNexis Legal & Professional CEO Mike Walsh
Mike Walsh
207 Ratings

Review Highlights

Pros
  • Other areas of the company allow more flexibility, better work life balance (in 73 reviews)

  • Company was very flexible with people wanting to work from home (in 51 reviews)


Cons
  • Inept executive board and senior management attitude destroying a once-proud company (in 62 reviews)

  • Upper management concerned only with short term revenue goals (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Company has been struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Providence, NJ
    Former Employee - Anonymous Employee in New Providence, NJ

    I worked at LexisNexis Legal & Professional full-time

    Pros

    There was always a good family atmosphere and management was reasonable about the way they handled their employees. The company believes in donating time and money to good causes.

    Cons

    Executive management does not utilize the most knowledgeable employees who have hands on experience in the field. This has led to poor decisions and less than stellar products and services. The layoffs that have occurred have really ruined trust in the company and management.

    Advice to ManagementAdvice

    Come out with cutting edge products. Trust in your salespeople. Figure out how to instill confidence in employees while laying off their friends.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    A great place to get experience; maybe not best for a long-term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional full-time (more than 3 years)

    Pros

    Generally speaking, LexisNexis is a meritocracy. If you demonstrate that you can can do a job, you can get the job. With some exceptions, the best usually rise to the top.

    Cons

    Constant threat of layoffs and organizational churn. You can be put out on the street even though your work has been superb, just because the business org has changed.

    Advice to ManagementAdvice

    Employees should be better compensated for the level of risk they are taking on by working at this company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The company is a good company to get a broad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LexisNexis Legal & Professional full-time

    Pros

    Lots of ways to learn different parts of the company. Can expand across all departments

    Cons

    Hierarchial management - employees are too afraid to make their own decisions without someone above them approving it.

    Advice to ManagementAdvice

    Empower your people

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 7 people found this helpful  

    Look beyond the recruiting statements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at LexisNexis Legal & Professional full-time (more than 3 years)

    Pros

    Nice campus in Raleigh.
    Community focus.
    Parent company core values.
    Raleigh campus is tech-focused

    Cons

    Many re-orgs
    Toxic leadership culture at Sr levels creating climate of fear .
    Terrible benefits - healthcare especially - tech talent, look at this closely if considering
    No time / budget for continuing ed, always cutting
    Product development energy's focus is on fixing rather than innovating/ new development
    Lack of long-term focus due to acute needs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 13 people found this helpful  

    Great people, lousy upper management with no clear direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at LexisNexis Legal & Professional full-time (more than 5 years)

    Pros

    Fortunate to work with an amazing group of people, including managers, US based tech support reps, and sales team. The people I worked with were all very highly competent, willing to share, team-oriented, and funny (that always helps lol). In fact, as the company changed directions over the last several years, sometimes the humor was the only thing that kept us all going :-) LexisNexis offers a very diverse workplace (age, race, culture, sexual orientation, gender), and the work/life balance is good. They encourage volunteering at charitable organizations, so there is plenty to get involved in working there. The pay is decent for the area we live in, and the benefits are comparable as well. My managers were always fabulously supportive and flexible when team members found themselves facing personal situations (health problems, single parenthood dilemmas, educational pursuits), and that is a HUGE Pro for those of us who believe that work and life can exist together but may need a modification during times in life when **** happens.

    Cons

    Jobs have transferred to Manila over the last few years, and the trend clearly supports more job transfers. As a result, the running joke around the office is that LexisNexis is: "The Titanic." The company seems oblivious to the clearly negative effect this has had on customer satisfaction, employee retention and satisfaction, and daily stress at work that comes from not knowing if you are going to have a job next week or not = Zero job stability. If you ask management about whether or not your position is stable, management WILL LIE to you, even when they KNOW for months in advance that your position is scheduled to be eliminated. Guess it's just HR protocol???? As a result, we also saw many people with years of experience leave before they slipped off the deck into the frigid waters of the North Atlantic ocean.

    As coworkers started to get laid off over the course of the last few years, it became a very emotional experience for all of us, and many days we cried throughout the work day. As the Manila operations struggles to keep quality employees and train them and get them up to speed, much of the backlash has fallen back on customer interfacing positions (such as mine) and this made my position become very challenging (lots of escalations). In one instance, they laid off one of the original software developers who had been with the company since the beginning (cost saving measure they said)....then encountered problems that no one could solve, and had to call him back and contract his services at double the salary they were paying him to begin with (nice move!) haha!

    The company does not really care about customer satisfaction so that whole "delightful customer experience" dumb tagline that upper management rants about is just corporate b.s. The CEO seems to be a very down-to-earth guy, so we're all confused as to where the company directives are actually coming from: The CEO, or the VP of our office????

    Some job opportunities (such as sales positions) offer limited growth, and the company can be pretty clique-y meaning, if you're not a butt-kisser then you may have a problem growing within the company. Some of my team members applied for different jobs within the company after several years of service, and were not even considered. One of them left LN after he applied for like five different internal positions and couldn't even get an interview. He left for a entry level sales position at another huge international software company, and is now a manager making double what he earned at LexisNexis - in less than two years (go figure!)

    I only checked "recommend to a friend" because of the following: My advice is that if you are ambitious and desire promotions into upper management, explore other companies. If you are a sole provider for your family, find another stable company to work for. If you are looking for a job to pay the bills and you have another source of income (partner) and don't mind being in a constant state of flux regarding the company direction, vision, growth, and how you are evaluated each year, then it's a good fit. In my experience, it was truly the people who made the job special.

    Advice to ManagementAdvice

    KEEP YOUR COMPETENT U.S. BASED TECH SUPPORT!!!! People are not going to pay thousands of dollars for incompetence!!!!! If you say you are attempting to improve customer experience and retention, don't lay off people who have had a direct impact on creating an excellent customer experience!! Stop sinking money into products that are clearly NOT working. The organization is top-heavy (too many managers).

    Stop changing directions every month. Get some stable senior management leadership in there who understands the "vision" (whatever that means lol) and then is able to incorporate it in word AND deed. Direct managers should not have to do the "dirty work" of hiring and then firing employees because The Top can't keep focus. When you hire an employee, try to at least stick with the job description and metrics so that a year or two from now, employees aren't jumping ship because you have changed the job specs so much. After all, that's one reason why they applied for the job in the first place.

    Be careful who you let go of. Not only does it impact the customer, but your decisions filter out into the technie community (small world), which gives competitors distinct advantages! My position was eliminated a few months back. I interviewed with the VP of another software company this past week who said he LOVES the fact that LexisNexis is floundering, has no direction, doesn't care about their customers, and lays off great employees because it makes his workforce richer and his company more successful!!! I have recently interviewed with three companies who have hired multiple LexisNexis "rejects" (a/k/a layoff victims lol)

    Now THAT'S embarrassing to have that reputation in an area like Raleigh NC, a city that is home to many technology companies!

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Do not value their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Writer in Los Angeles, CA
    Former Employee - Legal Writer in Los Angeles, CA

    I worked at LexisNexis Legal & Professional as a contractor (more than 5 years)

    Pros

    Competitive pay, work-life balance, work from home and telecommute opportunities, flexible schedules

    Cons

    Rude management, unorganized, high turnover, no communication, company sold attorney marketing division to a different private company and no work currently.

    Advice to ManagementAdvice

    Treat your employees, including freelance, with the respect they deserve. Manage your high turnover. Communicate better with all level employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Legal research associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Research Associate in Dayton, OH
    Former Employee - Legal Research Associate in Dayton, OH

    I worked at LexisNexis Legal & Professional full-time (more than 8 years)

    Pros

    They have really great benefits. Other areas of the company allow more flexibility, better work life balance.

    Cons

    Management treats you like just a number, don't pay value for the education they require.

    Advice to ManagementAdvice

    You get more when you appreciate your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Amazing Group of people with real Talent and dedication to Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LexisNexis Legal & Professional

    Pros

    Global Company with endless opportunity and strong growth on the Risk side of business

    Cons

    Executive Level Management is constantly restructuring and changing directions.May be unaware of impact on production

  10. 7 people found this helpful  

    People are amazing, constant restructuring is disruptive and negatively affects morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Atlanta, GA
    Current Employee - Regional Sales Manager in Atlanta, GA

    I have been working at LexisNexis Legal & Professional full-time (more than 8 years)

    Pros

    The people at Lexis are amazing. The company does an amazing job hiring talented, motivated, collaborative people. They say, "Our biggest competitive advantage is our people," and it's true, as many accounts are won/saved as a result of the phenomenal employees.

    Cons

    Constant restructuring! The Legal division is losing its top talent as a result of cutting roles over the past 6 years. It is incredibly disconcerting and dramatically affects morale. Employees who remain at Lexis refer to having a "one year contract" before next year's cuts. Numerous offerings, especially Lexis Advance, are TERRIBLE. Future cuts to accommodate the failure of Lexis Advance are inevitable, unfortunately.

    Advice to ManagementAdvice

    Improve Lexis Advance or Lexis Legal will fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    A company that manages by the numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Raleigh, NC
    Current Employee - Account Executive in Raleigh, NC

    I have been working at LexisNexis Legal & Professional full-time (more than 3 years)

    Pros

    The company is nice if you in the right department. Their LexisNexis Cares program is very worthwhile. They do allow employees the flexibility of working at home when needed.

    Cons

    Executive management is removed.

    Advice to ManagementAdvice

    Mingle with the masses.

    Doesn't Recommend
    Approves of CEO

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