Lexmark Reviews

Updated September 3, 2015
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3.4
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Lexmark President, CEO, and Director Paul A. Rooke
Paul A. Rooke
55 Ratings

Pros
  • Work/Life Balance is tremendous (in 15 reviews)

  • Laid Back, and unlimited vacation (in 4 reviews)

Cons
  • Upper management has transformed the company into a rudderless mess (in 4 reviews)

  • Trying to move away from the printer hardware & supplies model to software & services (in 4 reviews)

More Pros and Cons

128 Employee Reviews

Sort: Popular Rating Date
  1. Fast-Paced Company - A Lot Of Growing Pains With Multiple Integration Efforts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Lenexa, KS
    Current Employee - Senior Account Executive in Lenexa, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lexmark full-time (More than a year)

    Pros

    Lexmark Enterprise Software (formerly Perceptive Software) is still a cool place to work although it has lost some of its flair since being acquired by Lexmark. Pros include a very flexible work environment, an awesome building, facilities, and technology, and the vibe of the employees that work there. It's a very casual and friendly atmosphere.

    Cons

    Software Integrations. With more than 14 software company acquisitions over the past 5 years (some good, some bad) and the two largest acquisitions occurring over the past 12 months (ReadSoft and Kofax), Lexmark Enterprise Software is undergoing a lot of growing pains. There have been 2 restructurings in the past 12 months and with the Kofax acquisition, the Kofax leadership has replaced the legacy Perceptive Software leadership which has caused a major shift in the culture. While the software revenue performance continues to remain strong, the Lexmark hardware revenue is down and consequently Lexmark announced 500 layoffs to Enterprise Software through the end of 2015.

    Advice to Management

    For the new Kofax management, don't lose sight of Lexmark's motto: Customers For Life, which Perceptive Software fully embraced. Revenue and profits are important, but shouldn't come at the expense of taking care of customers.


  2. Writer-Strategist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent physical work environment, autonomy to complete assignments, collaborative work environment, up-to-date technology

    Cons

    shifting around of teams, and team managers, due to recent corporate acquisitions


  3. From a lifer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lexington-Fayette, KY
    Current Employee - Anonymous Employee in Lexington-Fayette, KY
    Recommends
    Neutral Outlook

    I have been working at Lexmark full-time (More than 10 years)

    Pros

    Interesting projects, good pay,

    Cons

    Layoffs every year lower morale. Medical coverage is sub-par now. Always trying to do more with less.


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  5. Internship

    Former Employee - Software Engineer Intern in Minneapolis, MN
    Former Employee - Software Engineer Intern in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Reasonable hours, great manager, very nice coworkers

    Cons

    coworkers say not many paths for advancement


  6. Helpful (2)

    Slowly declining

    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    work life balance unlimited vacations great team members

    Cons

    integration of all the companies recently bought has created may problems that are resulting in employee dissatisfaction losing great employees payroll issues that are causing morale problems and lack of trust in the company and senior executives.

    Advice to Management

    resolve system issues and directly work on the morale isses


  7. Helpful (5)

    Kofax Management team is running the company into the ground

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lexmark full-time (More than 10 years)

    Pros

    The pros for this company are the vacation policy and work/life balance, but with the recent changes brought on by the new leadership, even these benefits aren't worth it.

    Cons

    The new Kofax leadership appear to only care about their products and are not doing proper due diligence on any of the other acquired technologies. The new Kofax leadership appear to only have faith in their own management team members as they haven't placed many (one or two) legacy Perceptive players in management roles.

    Advice to Management

    Paul Rooke needs to wake up and see what's happening. If he waits for revenue numbers to begin to tank before he makes a move, it may be too late as most of the golden resources will have moved on. Reynolds Bish and team have done nothing to improve company morale. Many think that if you're not a legacy Kofax employee, you don't have a long term employment plan at the new Lexmark Enterprise Software division. Truly sad to see.


  8. Helpful (3)

    Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Lexington-Fayette, KY
    Current Employee - Software Developer in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lexmark full-time (More than 3 years)

    Pros

    Lexmark has great benefits including unlimited vacation from day 1, flextime, great work/life balance, and a nice on site fitness center. It is located in a beautiful area of the country. The people at Lexmark are intelligent and hard working. Software development is done in agile teams which is wonderful for learning new skills and leaning on everyone's strengths to make the best product possible. Lexmark embraces newer technologies where it can.

    Cons

    One word: Layoffs. In my time here Lexmark has had a layoff that affected developers about every year. Not always the same departments are on the block, but layoffs are frequent and there is no fat left. With the printer business shrinking, Lexmark has a survival of the fittest vibe to it and has since I joined. The formally Perceptive Software side is not much better with the recent change in management. The other downside is the location in Lexington, KY. When layoffs hit, most people look to Louisville or Cincinnati for jobs as there is just not a lot here. I would NOT recommend relocating to Lexmark or assuming that you will make it past 5 years.

    Advice to Management

    Be mindful about layoffs. Folks need job security to start a family somewhere, and with the lack of other options in the area, Lexmark with no job security is a terrible option for a career no matter how nice the benefits are. Remember that the employees in the trenches are the ones who make the products that are sold. We form teams and make friends and have families to feed.


  9. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Still a great place to work, but not as much as in the past. Lexmark is trying to change their image and product mix by adding software companies. This has created more opportunities for career growth for existing employees.

    Cons

    New systems are pushing all of the administrative work from the HQ to the field. All of the key people in HQ are working on integrating all of the software companies that were bought over the past 3 years.

    Advice to Management

    Let the sales repe sell and the admin people take up the admin duties.


  10. Helpful (1)

    Contract Only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Lexington-Fayette, KY
    Current Employee - Anonymous Employee in Lexington-Fayette, KY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Lexmark (More than a year)

    Pros

    I have worked there for almost 2 years and the job can (at times) be fulfilling.

    Cons

    Being a contractor for such a large company seems to me that you just get lost in the shuffle. Most days I have no contact with my team. You are separated from the full-timers. There is low to zero communication. Most activities that are touted for the employees mean only the ones that are full-time not contractors.

    Advice to Management

    There are a lot of exceptional contractors that should be offered full-time postions. If not, you are wasting a valuable resource.


  11. Unique opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to get a start.

    Cons

    Seemed disorganized and low morale. Team felt disjointed.



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