Lexmark Reviews

Updated August 20, 2014
Updated August 20, 2014
81 Reviews

3.2
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lexmark President, CEO, and Director Paul A. Rooke
Paul A. Rooke
41 Ratings

Review Highlights

Pros
  • Great Work Life Balance and exposure to cross-country experience (in 13 reviews)

  • Compensation is good when you consider that the area's cost of living is lower than the national average (in 5 reviews)


Cons
  • Very few A players in middle to upper management and this trickles down (in 4 reviews)

  • Work environment was too noisy, though I think the company offers alternative options to "open" workspaces (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Awesome Starting Pad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineering Intern  in  Lexington, KY
    Former Employee - Engineering Intern in Lexington, KY

    I worked at Lexmark

    Pros

    - Challenging Work: Lexmark gives more responsibilities to its interns than other companies
    - Great Work Environment: Everyone wants to be there at Lexmark and First-Tier Managers are awesome. I saw no one that is just coasting on their work, so nothing like Dilbert
    - Future: The work you do at Lexmark does impact future products. Also, the work you do there will help you to get another internship

    Cons

    - Lexington, KY: Not the most boring town in the world but it gets boring quickly
    - Technology: There needs to be more upkeep in the technology department

    Advice to ManagementAdvice

    This is a high-tech company, make sure you act like it. Other than that, the management knows focus on the core products and core services, which is always good.

    Recommends
    Approves of CEO
  2.  

    Lexmark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lexington, KY
    Former Employee - Anonymous Employee in Lexington, KY

    I worked at Lexmark

    Pros

    Good company to work for. Really enjoyed working here. Also lexington is a small and a nice place to live.

    Cons

    As I said not much to do in a small town like lexington, ky. Also it snows for like 4 months.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Lexington, KY
    Current Employee - Software Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Decent pay, nice area to live

    Cons

    No room for growth and long working hours

    Advice to ManagementAdvice

    Be respectful of all people

    No opinion of CEO
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  5. 2 people found this helpful  

    Lexmark minefield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lexington, KY
    Former Employee - Anonymous Employee in Lexington, KY

    I worked at Lexmark

    Pros

    The employee base is made up of genuinely nice people and the on-site cafeteria is good. Also, the Kentucky countryside is beautiful.

    Cons

    My first day on the job, I was absolutely stunned with the overall state of the company -- clearly one of those: "What have I gotten myself into?" moments. Corporate strategy is grossly out of touch with the competition and current trends. Management is stacked and heavy-handed (micro-managing thrives); no employee morale; antiquated IT systems (Lotus Notes for e-mail? I thought that went out in the 90's.)

    Advice to ManagementAdvice

    Clear the decks! If Lexmark has even a chance to lift itself above the "small shop" status that it finds itself in, start from the top down.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Mis-directed Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lexington, KY
    Current Employee - Anonymous Employee in Lexington, KY

    I have been working at Lexmark

    Pros

    Lexmark has some of the most competitive retirement benefits in the area. If you like Lexington, it is one of the biggest employers here.

    Cons

    Periodic layoffs over the last five years has created a tense atmosphere. Projects often seem more "me-too" than truly innovative. Company operates in a mature commodity market.

    Advice to ManagementAdvice

    Stop designing products by feature checklist. Instead focus on designing experiences for customers. It is the only way to truly differentiate in a commodity market like printing. Features are easy for competitors to copy quickly.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Good Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst  in  Lexington, KY
    Former Employee - Financial Analyst in Lexington, KY

    I worked at Lexmark

    Pros

    You will learn the fundamentals of your field and get a good idea of how a Fortune 500 company works.

    Cons

    It is difficult to be promoted or get a raise because they are very tight on budgets. Negotiate a good salary when you get hired because there are very few raises. Also, managers are very territorial and you may sometimes feel like you're working for the government or a large bureaucracy.

    Advice to ManagementAdvice

    Senior management is very good; much better than the very low approval ratings they were given by employees. But they're out of touch with reality and PR is very bad because they continue to accept large bonuses as the company underperforms.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Lots of outsourcing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Lexington, KY
    Current Employee - Software Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Good work and life balance. Flexible working hours.

    Cons

    Leadership is too conservative and unwilling to try new projects, looks too much at industry and competitors for direction. Aggressive outsourcing to Philippines and India.

    Advice to ManagementAdvice

    Management needs to find new projects, instead of just focus on cost savings.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Good for engineers, bad for marketers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Manager  in  Lexington, KY
    Former Employee - Marketing Manager in Lexington, KY

    I worked at Lexmark

    Pros

    Low cost of living, good pay and decent benefits.

    Cons

    Competing on price alone, not a marketing but an engineering-driven orgnization.

    Advice to ManagementAdvice

    Bring in a new leadership team.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Decent work environment... needs change at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Lexmark

    Pros

    The culture at Lexmark is not cutthroat and allows for a reasonable work-life balance. I enjoyed most of the people I worked with. Good base salary and benefits.

    Cons

    There was little opportunity to excel because of big quotas and very limited customer base. Lexmark products are above average but service issues (getting better) and lack of name recognition make selling difficult. I feel like they exploited their best customers because they had to work so hard to find new ones. It's hard being a distant 2nd to HP.

    Advice to ManagementAdvice

    Need to clean house from the top down. Company will never change without new blood (i.e. IBM - Lew Gerstner and HP - Mark Hurd). Better marketing, better service and make it easier to do business with Lexmark.

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Lexmark should look at our government as a reflection on how they run the company. Alot of dead weight!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Writer  in  Lexington, KY
    Current Employee - Writer in Lexington, KY

    I have been working at Lexmark

    Pros

    I not alone. There are plenty of others in the company that are in the same boat.

    Cons

    Contract employees are not given any incentives. The boat is sinking

    Advice to ManagementAdvice

    Hire from within. Give contract employees that have worked 5 plus years consideration when hiring. Remove management that aren't preforming. Look at employees performance when hiring and firing.

    Doesn't Recommend
    Disapproves of CEO

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