Lexmark

www.lexmark.com
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  1. 2 people found this helpful  

    Lexmark minefield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington, KY
    Former Employee - Anonymous Employee in Lexington, KY

    I worked at Lexmark

    Pros

    The employee base is made up of genuinely nice people and the on-site cafeteria is good. Also, the Kentucky countryside is beautiful.

    Cons

    My first day on the job, I was absolutely stunned with the overall state of the company -- clearly one of those: "What have I gotten myself into?" moments. Corporate strategy is grossly out of touch with the competition and current trends. Management is stacked and heavy-handed (micro-managing thrives); no employee morale; antiquated IT systems (Lotus Notes for e-mail? I thought that went out in the 90's.)

    Advice to ManagementAdvice

    Clear the decks! If Lexmark has even a chance to lift itself above the "small shop" status that it finds itself in, start from the top down.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Mis-directed Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington, KY
    Current Employee - Anonymous Employee in Lexington, KY

    I have been working at Lexmark

    Pros

    Lexmark has some of the most competitive retirement benefits in the area. If you like Lexington, it is one of the biggest employers here.

    Cons

    Periodic layoffs over the last five years has created a tense atmosphere. Projects often seem more "me-too" than truly innovative. Company operates in a mature commodity market.

    Advice to ManagementAdvice

    Stop designing products by feature checklist. Instead focus on designing experiences for customers. It is the only way to truly differentiate in a commodity market like printing. Features are easy for competitors to copy quickly.

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Good Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst in Lexington, KY
    Former Employee - Financial Analyst in Lexington, KY

    I worked at Lexmark

    Pros

    You will learn the fundamentals of your field and get a good idea of how a Fortune 500 company works.

    Cons

    It is difficult to be promoted or get a raise because they are very tight on budgets. Negotiate a good salary when you get hired because there are very few raises. Also, managers are very territorial and you may sometimes feel like you're working for the government or a large bureaucracy.

    Advice to ManagementAdvice

    Senior management is very good; much better than the very low approval ratings they were given by employees. But they're out of touch with reality and PR is very bad because they continue to accept large bonuses as the company underperforms.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Lots of outsourcing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Lexington, KY
    Current Employee - Software Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Good work and life balance. Flexible working hours.

    Cons

    Leadership is too conservative and unwilling to try new projects, looks too much at industry and competitors for direction. Aggressive outsourcing to Philippines and India.

    Advice to ManagementAdvice

    Management needs to find new projects, instead of just focus on cost savings.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good for engineers, bad for marketers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Manager in Lexington, KY
    Former Employee - Marketing Manager in Lexington, KY

    I worked at Lexmark

    Pros

    Low cost of living, good pay and decent benefits.

    Cons

    Competing on price alone, not a marketing but an engineering-driven orgnization.

    Advice to ManagementAdvice

    Bring in a new leadership team.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Decent work environment... needs change at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Lexmark

    Pros

    The culture at Lexmark is not cutthroat and allows for a reasonable work-life balance. I enjoyed most of the people I worked with. Good base salary and benefits.

    Cons

    There was little opportunity to excel because of big quotas and very limited customer base. Lexmark products are above average but service issues (getting better) and lack of name recognition make selling difficult. I feel like they exploited their best customers because they had to work so hard to find new ones. It's hard being a distant 2nd to HP.

    Advice to ManagementAdvice

    Need to clean house from the top down. Company will never change without new blood (i.e. IBM - Lew Gerstner and HP - Mark Hurd). Better marketing, better service and make it easier to do business with Lexmark.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Lexmark should look at our government as a reflection on how they run the company. Alot of dead weight!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Writer in Lexington, KY
    Current Employee - Writer in Lexington, KY

    I have been working at Lexmark

    Pros

    I not alone. There are plenty of others in the company that are in the same boat.

    Cons

    Contract employees are not given any incentives. The boat is sinking

    Advice to ManagementAdvice

    Hire from within. Give contract employees that have worked 5 plus years consideration when hiring. Remove management that aren't preforming. Look at employees performance when hiring and firing.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Slightly disfunctional company, needs new leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Electrical Engineer in Lexington, KY
    Current Employee - Electrical Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Located in beautiful small city. Reasonably interesting work. Salaries may not be the best, but if you have a good first line manager, there are several work/life balance perks. Medical plan is good, non-monetary benefits are pretty good compared to other companies.

    Cons

    Too much work, not enough people. Incompetent leadership at the very top and in several middle manager positions. Pressure to overwork with no discernible benefit. There is not enough emphasis on research and development to maintain a solid marketshare with new products. Too singular focus on printing, not enough on possible related technologies that would diversify the product line.

    Advice to ManagementAdvice

    Reduce the layers of middle management, provide a closer pathway between low level employees and the top levels of management. Allow for more innovation and expanded product lines. Hire more engineers, since product quality is suffering due to engineers in Lexington having to redo work by engineers in Cebu, Philippines.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Lexmark: We're always working...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Lexington, KY
    Current Employee - Software Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Lexmark is a unique environment. I have been there for almost a year and a half now. Thus far I believe the thing I like most about my job environment is the freedom. My job allows me to work as much or as little as I would like. Managers rarely micromanage and I have the freedom to execute my tasks as I see fit. As long as the deadlines are met workers have the freedom to explore other areas which they may find interesting. Originally my job description defined my job as strictly testing. I expanded my horizons however by incorporating programming and within a year my job title had changed.

    Lexmark is also a very diverse environment so it gives you the opportunity to work with people from across the globe. This type of variety allows you to gain a perspective different from you own.

    Cons

    Some of Lexmark's strengths also serve as weaknesses as well. Managers are sometimes too hands off. They give a project and then never check in until it is due. Sometimes there are workers which take a few hours off for lunch or take take 5 30 minute smoke breaks a day, but management never notices.

    Another issue is the number of contractors working with Lexmark. Lexmark hires workers as contractors, but uses them as full time employees. They do the same work as a full time hire, but do not get the same compensation. This leads to contractors resenting management and full time hires. They do not treat their work with the same amount of pride because they feel as though their efforts are not appreciated.

    Advice to ManagementAdvice

    Clearly communicate to contract workers whether there is a plan to help them move on to a full time regular employment. If there is no plan communicated to the employee it is natural that most will view Lexmark as a temporary position until they can find a "real" job. Until this problem is solved you will continue to struggle with high turn over rates and mediocre job performance from workers who are capable of so much more.

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Lexmark headed downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Electrical Engineer in Lexington, KY
    Current Employee - Electrical Engineer in Lexington, KY

    I have been working at Lexmark

    Pros

    Good 401K and retirement package.

    Cons

    Too many levels of managment. Lexmark only concerned about making things cheap, not creating new and exciting technology. Promotions are given to employees who don't deserve, while others who get all the work done are not.

    Advice to ManagementAdvice

    Focus on just making a good printer.

    Doesn't Recommend
    Disapproves of CEO

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