Lg Electronics Alabama Reviews

Updated August 10, 2014
Updated August 10, 2014
8 Reviews

1.8
8 Reviews
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Kyu Moon Yu
4 Ratings

Employee Reviews

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  1.  

    It is great working place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech II  in  Rancho Cucamonga, CA
    Former Employee - Tech II in Rancho Cucamonga, CA

    I worked at Lg Electronics Alabama full-time for more than 5 years

    Pros

    Provide very good benefit package and multiple online learning program and training to the employees; the employee efforts on the work will reflect on the reward or incentives.

    Cons

    Employee, to be improved on the new product knowledge, has to be ready for the assignment or project when the business demands. To be educated through the training program is essential way plus the self-initiative.

    Advice to ManagementAdvice

    At least one HR staff in the branch office that will be better for employee.

    Recommends
    Positive Outlook
  2.  

    Great Benefits - Poor Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Huntsville, AL
    Former Employee - Anonymous Employee in Huntsville, AL

    I worked at Lg Electronics Alabama full-time for more than 8 years

    Pros

    Great benefits, fantastic coworkers and friendly people

    Cons

    Company is hampered from very poor upper management. Company only looks at numbers on a spreadsheet and does not balance it with reality. Performance numbers are pushed very hard so there is a lot of "fudging" of the numbers.

    Advice to ManagementAdvice

    Balance the numbers on a spreadsheet with what is really happening. Question the information on a spreadsheet and look beyond what someone submits.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Good stepping stone for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lg Electronics Alabama

    Pros

    Good Benefit package and good work environment

    Cons

    in-competitive salary and location in US

    Advice to ManagementAdvice

    Consider Organization Capability and company culture for specific service. Good place to work, but low compensation. Fair competition and promotion, but bright.

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  5.  

    DMST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dmst  in  New York, NY
    Current Employee - Dmst in New York, NY

    I have been working at Lg Electronics Alabama full-time for more than a year

    Pros

    The pay was pretty good

    Cons

    The hours were not great

    Advice to ManagementAdvice

    manage more and help your techs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Two-Faced Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Huntsville, AL
    Former Employee - Analyst in Huntsville, AL

    I worked at Lg Electronics Alabama full-time for less than a year

    Pros

    Free benefits, frequently free lunches. Work with some smart and talented colleagues whose skills go to waste.

    Cons

    LGEAI has two org charts: 1) Korean, 2) All others. If you're not Korean, there's a glass ceiling. This is further reinforced by the bilingual requirement for most management positions.

    The company chant in meetings: Be First, Do it Right, Work Smart.

    It's all a lie, because:

    Be First: Engineering and business processes are constantly "bench-marking" (i.e. imitating) other companies' ideas and functions. Solutions which conflict with the status-quo are ignored or publicly ridiculed. Planning Dept. is only interested in grabbing the scraps left behind by successful tech and service companies. Marketing is obsessed with mimicking and following Samsung. When attempting to resolve business processes, I was told by management that, "LG isn't going to change."

    Do It Right: KPIs used to obsessively measure performance are often conflicting between departments, resulting in political tension rather than productivity. No serious focus on developing leaders or the talent supporting management exists. "Waterfall management" ensures constant fire drills and reactionary responses to issues. It never seemed as though anyone had a clear vision or long-term plan for anything. Meetings are constant. Daily, weekly, and 2-hour long monthly meetings are Draconian and involve all departments sitting in a round-table format while the President nitpicks and lectures everyone. As a result, morale is dreadful. All of my co-workers were constantly tense and paranoid about their job security and working conditions. Over less than three months, a senior training manager, recruiting manager, planning manager, two admins, and a dozen technicians were fired or resigned.

    Work Smart: Job culture is one of long-hours, constant overtime, and an expectation of over work. The image of being productive (i.e. looking busy) is more important than delivering results or being efficient. Paid overtime kicks in at 45 hours and is not paid beyond 50 weekly hours. You have to clock in everyday by 8:00am on the time system or your manager will reprimand you. Lunch is only between 12:00pm and 1:00pm with no flexibility. Working after 5:00pm is highly encouraged as it makes you appear diligent and committed to the job culture. In addition, outdated and poorly maintained IT and business intelligence systems/software provide only crude tools which then give crude answers to crude questions. I spent countless hours delivering meaningless daily/weekly reports using manual data processing techniques. For IT skill, MS Excel is about all you need to know at LG.

    Advice to ManagementAdvice

    Dissolve the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Low quality management. Old and Slow moving business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Lg Electronics Alabama full-time for more than a year

    Pros

    Huntsville is Quiet and Calm place to live. Good for family and kids but only limited place for good education (Madison and Hampton Cove area)
    LG is a national brand name.

    Cons

    This is service division and it is hard to get money from Sales (in New Jersey) and also keep having low quality from manufacturer (Factories in Korea). - it is why all other division moved to other state and area, except service division.
    LG has tried to catch up other top tires (Samsung, Maytag, Whirlpool) but it is not quite happened yet .
    It causes major quality issues and then a lot of recall product.
    You need to be prepared for every mess they have.
    In addition to that, management basically consists of two groups.
    one is Chief officers from Headquarter (Korea).
    They stay at least 4 years in the division assigned so they always only care about the business only during their stay.
    Also they do not want to have any problem only during their stay.
    All responsibility will go down to others and lots of people will be replaced when the performance is not matched with requirements from HQ.
    Another group is chronic dumb middle managements (from directors to AM).
    They spent more than 8 years to become a position they have (8 years for supervisor) then they know how to avoid responsibility and keep their position.
    Remember, to be promoted you have to commit your personal life for 8 years to this ugly and low efficent (time / money) service business.

    Advice to ManagementAdvice

    Share your benefit with your subordinates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Not the place to develop innovative strategic plans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lg Electronics Alabama full-time for less than a year

    Pros

    Strong line of products which have the opportunity to generate consumer interest.

    Cons

    Extremely difficult managing the cultural differences. There is very little autonomy to implement ideas which will make a difference and improve operational performance. Unfortunately the daily fires make it nearly impossible to develop and implement a strategic plan and there is no hope to stay the course if you do.

    Advice to ManagementAdvice

    Trust your talent to make decisions necessary to grow the business. Trust will go a long way.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Korean Company in US

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Huntsville, AL
    Current Employee - Analyst in Huntsville, AL

    I have been working at Lg Electronics Alabama full-time for more than 3 years

    Pros

    Can't find a positive side

    Cons

    Culture, Overtime work, Communication with top management

    Doesn't Recommend
    Negative Outlook

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