Lg Electronics Alabama Reviews

Updated August 17, 2015
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Kyu Moon Yu
10 Ratings

14 Employee Reviews

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  1. Great benefits horrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lg Electronics Alabama full-time (More than 8 years)

    Pros

    Excellent benefits including insurance and time off. Direct management is great. Coworkers are great below director level. Salary compensation is good.

    Cons

    Horrible management director level and above. No work life balance. Directors seem to be clueless to how their managers and team members run their office. Directors change team configuration resulting in a larger work load that can not physically be done. And they put managers in charge of divisions that have no clue what they are doing.

    Advice to Management

    Listen to your team more. Really look at what your team does in a day and put people in management positions that know how to do their job.


  2. They set you up to fail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in New York, NY
    Former Employee - Field Service Technician in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good medical benefits, like dental etc

    Cons

    Dead end job, no promotion, no cooperation from support staffs

    Advice to Management

    Message to upper management: Get rid of the toxic managers that work for this company. Do not micro manage field service employees


  3. Overall Positive Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Huntsville, AL
    Former Employee - Anonymous Employee in Huntsville, AL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lg Electronics Alabama full-time (More than 8 years)

    Pros

    Outside of the great benefits, LG provided a great opportunity to learn new skills. Was able to advance from entry level position to advanced position. Met and worked with a lot of intelligent people and learned a lot during my time there.

    Cons

    Glass ceiling for non-Koreans. This is very much a Korean company in the US which is hampered by copying their blue competition and refusal to incorporate other cultures into the company culture.

    Advice to Management

    Communicate and drop the barrier between Korean employees and non-Koreans. In order to be a truly global company, you have to have a truly global culture.


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  5. Helpful (1)

    The only skill I learned was patience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planning Analyst in Huntsville, AL
    Current Employee - Planning Analyst in Huntsville, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lg Electronics Alabama full-time (Less than a year)

    Pros

    The benefits package was amazing compared to other local companies. They were willing to accommodate my class schedule while I finished my MBA.

    Cons

    The cultural differences between Korean management and American workers was extreme. Working less than 60 hours a week was frowned on. Management was severely lacking in leadership skills. Four people filed HR complaints against my supervisor in the past 6 months. There is very limited room for advancement, and only Koreans get to top management level. Priorities shifted almost monthly, so any efforts put towards a specific goal were wasted when management lost interest. My title was planning analyst, but 90% of my job was doing pivot tables and vlookups in excel. I never actually analyzed anything.

    Advice to Management

    Listen to the people who work for you. Don't hire people with advanced skills to perform mundane tasks.


  6. Helpful (4)

    If you are young, attractive, and love receiving titles that do not receive an actual pay bump, work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Peon in Huntsville, AL
    Former Employee - Peon in Huntsville, AL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Lg Electronics Alabama full-time (More than 3 years)

    Pros

    Benefits. The benefits are nice for Alabama, a state notable for NOT wanting to treat its employees much better than it did before the Civil War.

    Cons

    Catty bosses, infighting, the glass ceiling for all those not Korean. Drunks and addicts who stay employed no matter how badly they screw up on the job. Various bosses who fool around with their employees during and after hours, who penalize those who do not wish to , er, over socialize.

    Advice to Management

    Perhaps a little parity? How about not rewarding incompetence with a boost up the ladder!


  7. Limited Growth potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lg Electronics Alabama full-time (More than 5 years)

    Pros

    Great benefit package Huntsville is not the worst place to live

    Cons

    Glass ceiling for non-Koreans, especially women Corporate culture of micromanagement and mistrust of middle management (this is top-down driven) Endless reports (weekly, monthly, quarterly) where the formatting of reports is sometimes more important than how innovative the idea is. No work-life balance if you want to be considered a dedicated employee

    Advice to Management

    Trust the local management and actually use English as the company language


  8. DMST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dmst in New York, NY
    Current Employee - Dmst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lg Electronics Alabama full-time (More than a year)

    Pros

    The pay was pretty good

    Cons

    The hours were not great

    Advice to Management

    manage more and help your techs


  9. Two-Faced Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Huntsville, AL
    Former Employee - Analyst in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lg Electronics Alabama full-time (Less than a year)

    Pros

    Free benefits, frequently free lunches. Work with some smart and talented colleagues whose skills go to waste.

    Cons

    LGEAI has two org charts: 1) Korean, 2) All others. If you're not Korean, there's a glass ceiling. This is further reinforced by the bilingual requirement for most management positions. The company chant in meetings: Be First, Do it Right, Work Smart. It's all a lie, because: Be First: Engineering and business processes are constantly "bench-marking" (i.e. imitating) other companies' ideas and functions. Solutions which conflict with the status-quo are ignored or publicly ridiculed. Planning Dept. is only interested in grabbing the scraps left behind by successful tech and service companies. Marketing is obsessed with mimicking and following Samsung. When attempting to resolve business processes, I was told by management that, "LG isn't going to change." Do It Right: KPIs used to obsessively measure performance are often conflicting between departments, resulting in political tension rather than productivity. No serious focus on developing leaders or the talent supporting management exists. "Waterfall management" ensures constant fire drills and reactionary responses to issues. It never seemed as though anyone had a clear vision or long-term plan for anything. Meetings are constant. Daily, weekly, and 2-hour long monthly meetings are Draconian and involve all departments sitting in a round-table format while the President nitpicks and lectures everyone. As a result, morale is dreadful. All of my co-workers were constantly tense and paranoid about their job security and working conditions. Over less than three months, a senior training manager, recruiting manager, planning manager, two admins, and a dozen technicians were fired or resigned. Work Smart: Job culture is one of long-hours, constant overtime, and an expectation of over work. The image of being productive (i.e. looking busy) is more important than delivering results or being efficient. Paid overtime kicks in at 45 hours and is not paid beyond 50 weekly hours. You have to clock in everyday by 8:00am on the time system or your manager will reprimand you. Lunch is only between 12:00pm and 1:00pm with no flexibility. Working after 5:00pm is highly encouraged as it makes you appear diligent and committed to the job culture. In addition, outdated and poorly maintained IT and business intelligence systems/software provide only crude tools which then give crude answers to crude questions. I spent countless hours delivering meaningless daily/weekly reports using manual data processing techniques. For IT skill, MS Excel is about all you need to know at LG.

    Advice to Management

    Dissolve the company.


  10. It is great working place.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech II in Rancho Cucamonga, CA
    Former Employee - Tech II in Rancho Cucamonga, CA
    Recommends
    Positive Outlook

    I worked at Lg Electronics Alabama full-time (More than 5 years)

    Pros

    Provide very good benefit package and multiple online learning program and training to the employees; the employee efforts on the work will reflect on the reward or incentives.

    Cons

    Employee, to be improved on the new product knowledge, has to be ready for the assignment or project when the business demands. To be educated through the training program is essential way plus the self-initiative.

    Advice to Management

    At least one HR staff in the branch office that will be better for employee.


  11. Low quality management. Old and Slow moving business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lg Electronics Alabama full-time (More than a year)

    Pros

    Huntsville is Quiet and Calm place to live. Good for family and kids but only limited place for good education (Madison and Hampton Cove area) LG is a national brand name.

    Cons

    This is service division and it is hard to get money from Sales (in New Jersey) and also keep having low quality from manufacturer (Factories in Korea). - it is why all other division moved to other state and area, except service division. LG has tried to catch up other top tires (Samsung, Maytag, Whirlpool) but it is not quite happened yet . It causes major quality issues and then a lot of recall product. You need to be prepared for every mess they have. In addition to that, management basically consists of two groups. one is Chief officers from Headquarter (Korea). They stay at least 4 years in the division assigned so they always only care about the business only during their stay. Also they do not want to have any problem only during their stay. All responsibility will go down to others and lots of people will be replaced when the performance is not matched with requirements from HQ. Another group is chronic dumb middle managements (from directors to AM). They spent more than 8 years to become a position they have (8 years for supervisor) then they know how to avoid responsibility and keep their position. Remember, to be promoted you have to commit your personal life for 8 years to this ugly and low efficent (time / money) service business.

    Advice to Management

    Share your benefit with your subordinates.



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