Liberty Mutual Agency

www.libertymutualagencymarkets.com
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Liberty Mutual Agency Reviews

Updated July 22, 2015
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2.7
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Recommend to a friend
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Gary R. Gregg
10 Ratings

19 Employee Reviews

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  1. Helpful (1)

    Fantastic Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Portland, OR
    Former Employee - Operations Manager in Portland, OR

    I worked at Liberty Mutual Agency full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fantastic benefits; great continuing education; great place to start a career.

    Cons

    Some managers tend to show favoritism; Finding parking is difficult at the downtown office.

    Advice to Management

    Get better at communication with direct reports. Have better one-on-ones with everyone instead of only favorites.


  2. IT Helpdesk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Agency

    Pros

    Pay is ok. Convenient location.

    Cons

    Many of the long term employees have established friendships, very cliquish. You don't fit - it's a matter of time - you're out. You know when as the smiles stop & the curtness starts. Very unprofessional - can't believe the obviousness. What a huge joke!!


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Statistician in Seattle, WA
    Former Employee - Statistician in Seattle, WA

    I worked at Liberty Mutual Agency

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great smart and nice people.

    Cons

    Tight deadlines and high pressure.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Recruiting is weak

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Agency

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    total rewards and work/life balance

    Cons

    Recruiting is weak and viewed as an administrative task- very transactional and leadership shuffles around internal talent versus finding fresh talent in the market. HR and recruiting are not aligned. I would not recommend this function to a friend or family member.

    Advice to Management

    Alignment in recruiting processes and practices across HR. The acquisition is not aligned with Boston Corporate.


  6. Helpful (1)

    Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfield, OH
    Former Employee - Anonymous Employee in Fairfield, OH

    I worked at Liberty Mutual Agency

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great Training! The benefits are excellent.

    Cons

    The staff is very negative and very hard to work with. It's too hard for certain people to move up. Too much nepotism and favoritism.

    Advice to Management

    Clean House!


  7. Great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse
    Former Employee - Nurse

    I worked at Liberty Mutual Agency

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits and salary. Very knowledgeable and caring manager.

    Cons

    Long hours sometimes and interferes with family life.


  8. Helpful (1)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Nashville, TN
    Current Employee - Sales Representative in Nashville, TN

    I have been working at Liberty Mutual Agency full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good training, great benefits, unlimited earning potential

    Cons

    very competitive, products aren't for everyone

    Advice to Management

    keep on keeping on


  9. Helpful (1)

    Non existent HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in North Indianapolis, IN
    Former Employee - Manager in North Indianapolis, IN

    I worked at Liberty Mutual Agency

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good paymaster, has good cash flow.

    Cons

    IT is managed badly, unethical practices, nepotism reigns in the Indianapolis agency markets IT, discrimination based on race

    Advice to Management

    Quite a few old boys network, cliques have ridden this place. Clean it up


  10. Helpful (1)

    Current Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Commercial Claims Adjuster in Irving, TX
    Current Employee - Senior Commercial Claims Adjuster in Irving, TX

    I have been working at Liberty Mutual Agency full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-Workers are great, used to be good morale.

    Cons

    Poor upper management. Was a caring environment until the change in workflow due to reorganization. No one listens to those of us on the front line. Threats, poor treatment, and favoritism. The workload is too high. They do not care about their workers at all!

    Advice to Management

    Listen, listen, listen. The workload is too high. Humble yourselves in upper mgmt to listen.


  11. The co-workers are friendly and helpful, unfortunately the management style is still straight out of the 1950's.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Field Investigator in Washington, DC
    Former Employee - Senior Field Investigator in Washington, DC

    I worked at Liberty Mutual Agency full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Working out of my home. Company car provided.

    Cons

    Training was non-existent. Career ladder was non-existent unless you are based in the office in Ohio. Time off was an exercise in finagling. Often the 37.5 hour work week was impossible with the field work and office time but it was Mandatory.

    Advice to Management

    Be realistic in your expectations. An employee cannot be in two or three places at one time. When an employee is supposed to attend a legal matter, please send the file on the case a few days before the event so that the employee representing the company has an opportunity to be familiar with it.



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