Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews in Atlanta, GA

Updated October 10, 2014
Updated October 10, 2014
1,129 Reviews
3.3
1,129 Reviews
Rating Trends

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
412 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 75 reviews)

  • You are given a good amount of days off per year and good benefits (in 91 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 71 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 34 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Long live Liberty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Good benefits and local focus on the team.

    Cons

    Upper management is loosing more of their focus and support of front line employees.

    Advice to ManagementAdvice

    Remember who is the face of the company to the customer!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adj in Duluth, GA
    Former Employee - Claims Adj in Duluth, GA

    I worked at Liberty Mutual Insurance full-time

    Pros

    overtime with pay upon approval. good group of people (co-workers). great benefits and 401k

    Cons

    managers always left on time while the rest of us tried to stay caught up. high turn over due to demand of workload. goals were stressful in order to obtain them. management never fought for us, just did what higher up told them to do. generally that created more work not less nor make it any easier. lot of duplicate work entry. not enough time or workers for the load. the company spent money on things that did not need fixing and wouldn't spend money on what did need fixing. seems management and employees on different page.

    Advice to ManagementAdvice

    Management - don't be just a YES MAN

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Used to be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Examiner in Duluth, GA
    Current Employee - Claim Examiner in Duluth, GA

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    There is nothing good to say about this company.

    Cons

    No career advancements.
    Pending are ridiculous high.
    Discrimination.
    No promotions within.
    High turnovers.
    Poor managements skills.

    Advice to ManagementAdvice

    To fire all upper managers and get new ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Atlanta, GA
    Current Employee - Claims Adjuster in Atlanta, GA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Great inital couple of years with the company.

    Cons

    As of late, opportunities are scarce.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Positive, but Repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Duluth, GA
    Current Employee - Underwriter in Duluth, GA

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Good benefits, nice people, Strong training program, Clear goals in mind with easy path to attain the goals set forward by the management team

    Cons

    Salary low compared to other companies in the business, good managers hard to find, too focused on micromanaging to allow for true growth inside the department.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Atlanta, GA
    Former Employee - Insurance Agent in Atlanta, GA

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Good leadership at the local level

    Cons

    Do a better job of advertising

    Advice to ManagementAdvice

    Liberty Mutual is a great company with great insurance products but many people aren't familiar with the company because they don't have Flo or a lizard. Do a better job advertising.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    If applying to Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Lawrenceville, GA
    Former Employee - Administrative Assistant in Lawrenceville, GA

    I worked at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    At least you will get a paycheck however....

    Cons

    They have layoffs quiet frequently each year. Always downsizing unless your in managment. They have revised the pension plan, 401K and medical plans. Also bonus each year is determined by your rating the managers give you every year. There are no sick days except they give you 4 floating holidays and 3 weeks vacation which you use as sick time. 3 sick days are counted unexcused and after 3 sick days a year you are written up due to illness,

    Advice to ManagementAdvice

    David Long, managment under you are using favoritism when layoffs happen and each year. Do you really need 2 managers on your one of your dedicated teams while other people are being let go? Morale is low.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Lots of stress due to the combination of posiitons and elimination of jobs. Not very loyal to employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Assistant in Lawrenceville, GA
    Former Employee - Technical Assistant in Lawrenceville, GA

    I worked at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    At least you would have a pay check if yuor position does not get eliminated.

    Cons

    Not a place to have a perm long term career. Layoffs have been going on for past several years and they have just revised their pension plans, 401K contributions and medical plans. Also unless your a grade 10, your bonus is very limited.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Independent Agency > Direct Carrier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Kennesaw, GA
    Former Employee - Sales Representative in Kennesaw, GA

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Great opportunity to learn the fundamentals of insurance coverage, sales, and service.

    Cons

    Typical unrealistic sales goals. My manager was a douche. I left to go independent.

    Advice to ManagementAdvice

    Quit being douchy.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriting Assistant in Atlanta, GA
    Former Employee - Senior Underwriting Assistant in Atlanta, GA

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Flexible Hours; nice working conditions in field office

    Cons

    Employees not empowered; benefits could be better

    Advice to ManagementAdvice

    Listen to employees in the field

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