Liberty Mutual Insurance Reviews

Updated September 2, 2015
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
27 Ratings

Pros
  • The work life balance is reasonable (in 85 reviews)

  • Liberty Mutual was a large company with good benefits (in 95 reviews)

Cons
  • I did not have a work/life balance (in 78 reviews)

  • no work/life balance but yet for years they are working on that to make our job easier; human resources is useless if you have a complaint (in 17 reviews)

More Pros and Cons

75 Employee Reviews

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  1. Liberty Mutual Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Dover, NH
    Former Employee - Senior Software Engineer in Dover, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance (More than 10 years)

    Pros

    Some managers encourage collaboration among teams, very good salary, vacation time, flex time. Liberty is on the cutting edge with technologies and can provide development opportunities.

    Cons

    Human Resources does not help the non-manager employees. Work environment can be very stressful at times and it seems as though Liberty does not care about their employees, only their bottom line and financial statement.

    Advice to Management

    Be prepared to play the game of politics. Liberty only cares about management, their bottom line and financial statement. If an employee has issues they really have no one to help them, HR sides with management and does not take into consideration the lower level employees.


  2. Completely Inefficient

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst II in Portsmouth, NH
    Current Employee - Business Analyst II in Portsmouth, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Pros

    Great "starter" job if you're just out of college, recently implemented paternal/maternal leave policy

    Cons

    Upper management has no clue what their employees actually do on a day-to-day basis. Almost impossible to get promoted (unless you make a lot of noise). Constant reorganizations, with no actual added benefit.

    Advice to Management

    Cut back on the useless meetings and show some gratitude for the day-to-day grudge work that most of us have to deal with.


  3. Helpful (1)

    Puppet show - Don't try to be creative or introduc new things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Portsmouth, NH
    Former Employee - IT Analyst in Portsmouth, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Getting fired is impossible. As long as you show up, you will get the paycheck. Great place to park your carrier and enjoy the paychecks.

    Cons

    -Managment doesn't know much, sorry, nothing about software and their ideology is that they think they can have a baby delivered in a month if they use 9 women. - No room for you to improve processes if you are not a principal or someone who has spent 8+ there. - not an inclusive environment - Promotions are not based on abilities

    Advice to Management

    Respect and listen to your junior team, these will be your valuable asset in coming years, don't lose them easily.


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  5. Great Company, Could do better with stuff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate II in Boston, MA
    Current Employee - Associate II in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People, Compensation, Benefits, Perks, Cafeteria

    Cons

    The work you end up doing


  6. Helpful (1)

    Forget technology if you want to get ahead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Analyst II in Boston, MA
    Former Contractor - Business Analyst II in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance as a contractor (Less than a year)

    Pros

    They're getting better. They aren't as terrified of the big, bad Interwebz, but they are still rewarding technical incompetency with promotions.

    Cons

    Want to be a tech worker? Then prepare to stay in the low-paying ghetto forever.

    Advice to Management

    When people save you money, reward them.


  7. Helpful (2)

    If you like corporate culture, this is your place...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Dover, NH
    Current Employee - Senior Software Developer in Dover, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 3 years)

    Pros

    flexible schedule, benefits, compensation, location, people, why is this website not recognizing the first 5 fricken words listed above ...

    Cons

    corporate policies, to many layers, redundant project management, lack of vision, refusal to do simple changes,

    Advice to Management

    Listen to your developers need for change, we cannot continue to work under heavy thumbs of project managers, personal managers, co-workers managers, managers of managers, directors of managers, and Senior directors of directors of managers... for god sake get rid of unnecessary layers


  8. Comfortable Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management in Boston, MA
    Former Employee - Product Management in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    - Good entry-level jobs with opportunities for advancement - Hours are very good - Salary and benefits are competitive though not outstanding

    Cons

    - Unexciting atmosphere and lack of innovation - Poor communication between departments - Bureaucratic

    Advice to Management

    Foster innovation via allowing more ground-level risk-taking rather than creation of artificial innovation teams and initiatives.


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great values for a company of it's size

    Cons

    Management decisions sometimes don't make sense


  10. Procedure Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procedure Analyst in Boston, MA
    Former Employee - Procedure Analyst in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company is world famous and it can help improve my resume

    Cons

    the management is a mess, I think their style is not uniform because some divisions they have local people as leaders and some divisions they have people consigned from other region who do not know well about local culture

    Advice to Management

    Be sure to have a uniform culture of this company, don't make it like a monster that has limb and head don't fit each other


  11. Helpful (1)

    Money or Happiness

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst II in Boston, MA
    Current Employee - Business Systems Analyst II in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 5 years)

    Pros

    It's hard to find a better paying company then Liberty Mutual. Entry level jobs pay around $60,000 per year and offer great benefits. Work life balance is improving with the introduction of work from home.

    Cons

    While the pay is good, the enjoyment factor is low. It's hard to find anyone that enjoys their job, everyone just seems content because of the pay. Since they have so many people in the company you feel like a small fish in a big pond. Your work also becomes very singular because of this. Its extremely concentrated to one thing and one thing only. The jobs become tedious and tiresome after multiple years of employment.

    Advice to Management

    They need to allow their employees to be heard. A number of employees have great ideas that get ignored because they don't fit the very small scope.



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