Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews in Boston, MA

Updated December 18, 2014
Updated December 18, 2014
1,196 Reviews
3.4
1,196 Reviews
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
452 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

255 Employee Reviews Back to all reviews

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  1.  

    Great work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Applications Support L3 in Portsmouth, NH
    Former Employee - IT Applications Support L3 in Portsmouth, NH

    I worked at Liberty Mutual Insurance as a contractor (less than an year)

    Pros

    Worked with IBM WAS. Great technology

    Cons

    Poor office culture, not getting any help from anyone

    Recommends
  2. 1 person found this helpful  

    Prepare to be a sheep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Compensation is competitive, in terms of salary, benefits, and bonuses. The Boston campus is nice. There's a lot of job security once you hit a certain level and there is a focus to promote internally whenever possible.

    Cons

    Over-valued stereotypical 'east coast' profile - born and bred in New England, liberal arts BA, Boston MBA, etc. Nepotism runs rampant with promotions and there's no clear criteria for who receives promotions. Decisions are top down with a superficial focus on lean. Great place for a 'yes man'.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Neutral to positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 8 years)

    Pros

    Benefits
    Company does the right thing
    Career opportunities
    Company is doing well

    Cons

    Culture has changed - and not for the better
    Not all types of employees feel valued

    Advice to ManagementAdvice

    Make sure all types of employees feel valued or there will be turnover in a good job market

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    HR Intern, LOVE LOVE LOVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Intern in Boston, MA
    Current Employee - Human Resources Intern in Boston, MA

    I have been working at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Strong attention to training, development, and education
    Amazing job mobility
    Fun, lively atmosphere/ people
    Major focus on employee engagement and treatment

    Cons

    There are no cons that I can think of

    Advice to ManagementAdvice

    Keep business casual attire

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company, solid opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Special Projects in Boston, MA
    Former Employee - Director of Special Projects in Boston, MA

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Pay, Travel, People, Advancement opportunities.

    Cons

    Although there are some great senior managers, egos are large and you need to part of the in crowd.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Direct supervisor makes ALL the difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Wholesaler in Dover, NH
    Current Employee - Internal Wholesaler in Dover, NH

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Solid company, industry leader, but experiencing growing pains as the business has been exploding! Overall very positive company culture and atmosphere, employees are valued, room for professional growth.

    Cons

    In general, it's a great place to work, with lots of great, talented people. However, individual supervisors can crush work group morale and micromanage to death. With a pattern of explosive growth over the past several years, information sharing is a key to success, but a micromanager who keeps information from the team can make it a very difficult place to be day after day. This is not unlike other corporate offices: the direct supervisor makes ALL the difference.

    Advice to ManagementAdvice

    Upper management needs to help supervising managers handle their jobs better and respect their teams abilities, rather than just moving the problem manager to a different department.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fantastic opportunity for members of the business analyst community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    Dynamic team- Liberty Mutual is in the process of re-organizing personal insurance claims analytics, and along with that comes a ton of opportunities for projects with high exposure and impact. Any analyst will be met with challenges along the way, from data milling to model building. However, hard work always leads to high rewards, as salary and bonuses are second to none compared to other companies in the same industry

    Cons

    Somewhat strict business formal dress code.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investments Associate in Boston, MA
    Current Employee - Investments Associate in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    Great people to work with. I enjoy the fact that it is a larger company and you can move horizontally. It is great to start out.

    Cons

    Slow movement. A lot of people are lifers here and it can get pretty clogged at upper management levels.

    Advice to ManagementAdvice

    move around a bit

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    So so.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Boston, MA
    Former Employee - Senior Director in Boston, MA

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Pros are listed below.

    1. Large organization with a multitude of opportunities. Potential to move to different teams exists.
    2. Compensation and benefits are generally at par with other insurance companies.

    Cons

    Like any large organization, they are groups / divisions with varying pros and cons. In general, my advice would be to avoid the Commercial Insurance group particularly Product Management. Some of the challenges observed are below.

    1. Culture of Mediocracy: Select groups such as CI are tarnished with a culture that promotes mediocracy - out-performers are frequently singled out and targeted by petty politics and a largely clueless manager and SVP group.
    2. Cronyism: Cronyism is rampant in groups such as Commercial Insurance Product Management and the basis of most year end evaluations. Much of this is due to the fact that the leadership is extremely week and insecure.
    3. Committees: "Committees" are big. Everything must happen through a committee. A large dysfunctional bureaucracy, some committees will consistent of up to 50 people and 5 people will do 95% of the work.
    4. Individual Responsibility / Quality of Work: Given that the organization is plagued with bureaucrats and bureaucracy, individual responsibilities are very narrow and have limited potential. Consequently, limited opportunity to grow and learn.

    If you are hard working, ambitious and creative, avoid this company.

    Advice to ManagementAdvice

    1. The cultural issues in this company are largely a function of its senior leadership. I would encourage them to shy away from the cronyism and promote a culture that is based on merit.
    2. Management should be open to ideas, data and analysis. In general the Commercial Insurance Product Management SVP group cannot react to new ideas or opinions that may be different from their own. Too tied up in the past or in their own egos.
    3. Articulate a vision.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Nothing Terrible, Nothing Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Boston, MA
    Current Employee - Senior Financial Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Good work/life balance. Standard benefits. Respectful work environment. Strong promote from within policy.

    Cons

    Their "pay for performance" talk is really just talk. Promotions are based on tenure. Getting a top performance review amounts to about a $500 raise until you've worked your 2-3 years in the position and get a promotion.

    Very much a check-your-personality-at-the-door culture. Slow moving, old fashioned way of thinking dominates much of the decision making. Very little initiative or risk-taking.

    Advice to ManagementAdvice

    You're bleeding talent. Cultural changes needed to attract and keep talented members of the under 50 generations.

    Recommends
    Positive Outlook
    Approves of CEO

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