Liberty Mutual Insurance Reviews

Updated April 16, 2015
282 reviews filtered by
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282 Employee Reviews

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  1. Overview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Analyst in Weston, MA
    Former Employee - Contract Analyst in Weston, MA

    I worked at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large company with great benefits and salary

    Cons

    Not much room for advancement

    Advice to Management

    Have more career opportunities for employees

  2. Good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Liberty Mutual Insurance

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very nice benefits package, good work-life balance and interesting projects

    Cons

    Too corporate, literally everything you do goes into a powerslide, culture is uptight

    Advice to Management

    Lighten up

  3. Honest, fair & stable company to build a long career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Boston, MA
    Current Employee - Business Analyst in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hard work rewarded & recognized regularly
    Collaborative team members
    Managers truly care about your development
    Strong work ethic shines

    Cons

    Team engagement
    Office culture not always exciting
    Business formal dress code

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  5. Liberty Mutual has given me more opportunity than I thought was possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Boston, MA
    Current Employee - Recruiter in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The work environment is very professional, but is starting to shift. The work is fast-paced, challenging and rewarded. Great place to work.

    Cons

    Office can sometimes be a little stuffy. Work can be stressful, especially when there are extreme weather conditions.

    Advice to Management

    Keep working on the rewards and recognition programs. When the work is stressful, be understanding and continue helping people get thru the long hours and difficult times.

  6. What a satisfying experience! Highly recommend this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - IT Intern in Dover, NH
    Current Intern - IT Intern in Dover, NH

    I have been working at Liberty Mutual Insurance as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extreme sense of belonging, supportive management, wonderful environment.

    Cons

    Big organization, slow project movement.

  7. Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lease Administrator in Boston, MA
    Current Employee - Lease Administrator in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits and time off from the start
    Great Management

    Cons

    Need opportunites to work from home
    Little room for advancement unless you work in Boston

  8. Helpful (1)

    It's a paycheck - not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Boston, MA
    Former Employee - Director in Boston, MA

    I worked at Liberty Mutual Insurance full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The compensation is fair, and perks for working in the Home Office are good - lots of giveaways and free meals.

    Cons

    It's a PowerPoint company, if you expect to achieve little but spend massive amounts of time working on your slides colors and fonts you will be right on target. The company's Corporate Development Program is in full swing, don't expect to be advanced to a managerial position unless you're one of the golden ones. What this really means is the managers are disconnected from how things really work - EOS scores are bad and declining - go figure.

    Advice to Management

    1. Dump the LMS program - it's a disaster. Your LMS coaches barely have a clue - they know the buzz words, but don't have the experience to manage a project or process improvement program. (the one's I knew only took the LMS position to get out of their current dead end job). A real Lean program is based on bottom up improvements, this program only adds layers of approval / waste and violates almost every Lean Principle that has every been proven valid. Read J.M. Juran 1992 "Quality by Design" then go back and start over.
    2. Review the Corporate Development Program, staffing the managerial levels with these 2 year wonders or 2 year blunders as the are referred to, is fueling the majority of downstream headaches - review the EOS comments on Managers, Senior Management and efficient processes.
    3. Stop moving managers around so often, it takes years to develop the relationships and experience needed to become effective. Your current managers objectives are pretty simple; a. don't make waves, b. don't address the real problems, c. take micro management to a new level, and d. concentrate on those PowerPoints - spending 40 hours on a 1/2 hour presentation is pretty common.

  9. Helpful (2)

    Typical big company problems, but it can be fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Portsmouth, NH
    Current Employee - Software Developer in Portsmouth, NH

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Things depend a lot on your manager and the department/team you're a part of.
    Pay is good.
    Benefits are good, not great.
    Good work/life balance depending on your role and manager.
    Since it's a big company there are opportunities to move to different areas and do different things if you're interested.

    Cons

    It's a big company in a highly regulated industry, so that impacts your daily work. There are a lot of different, interlocking groups and a lot of competing interests at times. Things sometimes move much slower than you would like and it takes a lot of time and effort to make meaningful changes.
    Meeting deadlines is the only thing that matters to upper management
    Office accommodations are okay at best

    Advice to Management

    Make it easier for average employees to change things and give them more freedom to do their work.

  10. Helpful (1)

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Portsmouth, NH
    Former Employee - IT Project Manager in Portsmouth, NH

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    stable, financially sound, long term career growth

    Cons

    slow ladder to the top, conservative, glass ceiling for women not in boys clubs - poker, basketball

    Advice to Management

    Unconscious bias training to eliminate gender bias

  11. Learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - IT Intern in Dover, NH
    Former Intern - IT Intern in Dover, NH

    I worked at Liberty Mutual Insurance as an intern (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Liberty gave me the opportunity to write automated test scripts as an intern, which was really rewarding because, to my knowledge, they are still using them. The people at Liberty are generally very friendly and were open to helping me learn, and my manager geared my internship toward my interests. Work-life balance is great; Liberty employees only work 7.5 hour days and get phenomenal benefits.

    Cons

    The pay is competitive but not fantastic. I got the sense that the developers were not very passionate about their work and for the most part, people seemed "just content" with working at Liberty.

    Advice to Management

    Continue doing what you are doing. Insurance isn't easy for employees to like, but Liberty Mutual is.

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