Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews in Houston, TX

1,119 Reviews
3.3
1,119 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
406 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 75 reviews)

  • You are given a good amount of days off per year and good benefits (in 90 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 70 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 34 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Intern in The Woodlands, TX
    Former Employee - Sales Intern in The Woodlands, TX

    I worked at Liberty Mutual Insurance

    Pros

    well paid, great benefits, positive environment.

    Cons

    the commute from college was tough on my budget

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Experience as employee

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Representative 111 in Houston, TX
    Former Employee - Special Representative 111 in Houston, TX

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Pay and benefits are fair

    Cons

    Don't expect to make it much past 55 or suddenly your ineffective. They prey to hire every 3-4 years new recruits, so you are weeded out slowly

    Advice to ManagementAdvice

    Get rid of Six Sigma.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Sales Representative in Kingwood, TX
    Former Employee - Lead Sales Representative in Kingwood, TX

    I worked at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    The front end pay is great, however it really isn't designed for sales reps to be successful in the long term. You have no ownership of your book of business. Compared to other opportunities in the insurance industry the residual income potential IS NOT THERE! It's a great place to get into the industry and see if it's for you. After about year 3 awards and recognition is very challenging and the constant new business focus starts to ware on you.

    Cons

    Horrible residual income, poor training and development, promotions from sales most time come with a big salary cut, they keep track of how many policies you sell as opposed to how much premium you bring in (blinds you to how profitable you are), their life insurance products are extremely over priced but required to keep your job

    Advice to ManagementAdvice

    I think a big difference in reviews will heavily depend on the particular office and manager. Having worked in different offices and under different managers it can certainly make or break how you feel about the job.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Katy, TX
    Former Employee - Sales Representative in Katy, TX

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    The first few years are GREAT!!! You are making good money and building your business.

    Cons

    . Now Liberty is adding too many offices to which agents are fighting for business and internet leads. Also, branch management is being hired from sales postions w/o any formal managment background nor training. I couldnt wait to leave!!!

    Advice to ManagementAdvice

    none- will not make a difference.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    It is only "okay"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Liberty Mutual Insurance

    Pros

    Benefits are very attractive and competitive.

    Cons

    Too many obstacles to apply for a different position or better position. HR and management does not give the necessary support to allow you to move around within the company. Managers not friendly or skilled.

    Advice to ManagementAdvice

    Please change or improve the process for qualified internal candidacy and give better opportunities for promotions within the departments and company. Poor management skills.

    No opinion of CEO
  7. 1 person found this helpful  

    liberty mutual is a company that seems to think it's employees will believe any iine that is fed to them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX

    I have been working at Liberty Mutual Insurance

    Pros

    good place to gain experience for career in insurance and the health benefits and 401 match are a plus, however, as much as Liberty touts the premise that it does not want employee turnover, their actions say otherwise. Best to utilize this company for experience, then move on to a company which values their employees. Very low percentage of long term sales reps, and this occurs for a reason.

    Cons

    management seems to have no basic understanding of sales environment has lack of respect for employees

    Advice to ManagementAdvice

    managment needs people with insurance sales backround at helm. Recent restructure made things even more difficult at front line sales. How does a team of non sales leaders begin to understand and lead a sales team?

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Good people doing good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX

    I have been working at Liberty Mutual Insurance

    Pros

    It really is a responsible company.

    Cons

    While there is great career potential at Liberty. It has gotten so large that you really have to manage your own career. Long work hours for many jobs.

    Advice to ManagementAdvice

    More needs to be done to sell our newer employees on the longterm value of being a part of Liberty. We have grown so fast that there are fewer and fewer examples of career Sales Reps, to look to. Especially outside of the Northeast. I fear that by focusing so much on this weeks numbers and what Management needs this quarter. That we loose sight of real longterm corporate needs, like developing career agents. Agents that want to work for us for 20 or 30 years.

    Recommends
    Approves of CEO

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