Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews in Los Angeles, CA

1,163 Reviews
3.3
1,163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
431 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 81 reviews)

  • You are given a good amount of days off per year and good benefits (in 91 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 74 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A Corporate Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney in Los Angeles, CA
    Current Employee - Attorney in Los Angeles, CA

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Family oriented, very helpful and great environment. Management is very accommodating. Excellent benefits and great work place for family oriented individuals.

    Cons

    Lack of opportunity for true "advancement" and the pay scale needs work. There should be a pay-to-work incentive where bonuses and raises are based on the work put into the office.

    Advice to ManagementAdvice

    Pay structure needs to be better with better incentivised bonuses and raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Reasonable place to work. Pay is not great but the benefits are wonderful, and good work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney in Los Angeles, CA
    Current Employee - Attorney in Los Angeles, CA

    I have been working at Liberty Mutual Insurance (more than an year)

    Pros

    Good benefits and good work-life balance. Friendly staff and decent place to work especially if you are starting your career.

    Cons

    The pay at Liberty is not that great compared to other insurance carriers. Especially for a company this size with such tremendous annual revenues.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Fortune 100 Company, good 401K matching, great colleagues. 4 month training programs allows you to learn products and company.

    Cons

    Limited opportunities to advance unless you are in Boston. Management is unsupportive and self-serving. You pay for all license and marketing expenses upfront and are reimbursed 3-4 weeks later.

    Advice to ManagementAdvice

    Employee surveys should be a tool used to improve the workplace year after year. Please listen to the feedback from your employees. It is invaluable. Also, please remember that your reputation is built on your customers as well as you EMPLOYEES. My experience at this company was overall negative because of the way I was treated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Employment at Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Sales Representative in Los Angeles, CA
    Current Employee - Personal Sales Representative in Los Angeles, CA

    I have been working at Liberty Mutual Insurance

    Pros

    Management is always there to support and assist you. The focus is to develop your sale skills and sell more product.

    Cons

    The company unfortunately is more expensive and therefore it makes it tough to sell in some areas. At times it feels like the company doesn't want to sell policy's.

    Advice to ManagementAdvice

    Make Liberty Mutual more competitive. Instead of giving sale leads to call centers send them directly to the sales reps. You will find customers would rather work with someone locally than in another state.

    Approves of CEO
  6.  

    Decent place to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Environmental Underwriter in Los Angeles, CA
    Current Employee - Environmental Underwriter in Los Angeles, CA

    I have been working at Liberty Mutual Insurance

    Pros

    Good place to start a career, decent advancement opportunities.

    Cons

    Upper management is quite detached from the day to day operations of the job. Compensation isn't the greatest. Difficult to break into management.

    Advice to ManagementAdvice

    Pay more attention to feedback from lower level employees. Compensate employees better. Competitors pay much more.

    No opinion of CEO
  7. 1 person found this helpful  

    Proceed with caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Premium Auditor in Los Angeles, CA
    Former Employee - Premium Auditor in Los Angeles, CA

    I worked at Liberty Mutual Insurance

    Pros

    There is a lot of training offerred to employees.

    Cons

    New managers w/o proper managing skills at the time. They are also very Production oriented. Having work life balance for my particular position was impossible.

    Advice to ManagementAdvice

    Listen to employees. Reduce work load.

    Recommends
    No opinion of CEO

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