Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated October 29, 2014
Updated October 29, 2014
1,139 Reviews
3.3
1,139 Reviews
Rating Trends

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
418 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 81 reviews)

  • You are given a good amount of days off per year and good benefits (in 91 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 74 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good Company, Poor Sr Mgmt Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Great people to work with overall, tenure of employees and benefits

    Cons

    Senior Management is not aligned, compensation lacking for increases, no work-life balance

    Advice to ManagementAdvice

    Get aligned together and stop changing ideas so often...allow time for changes to take place.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    GREAT BENEFITS AND SALARY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Uniondale, NY
    Current Employee - Claims Representative in Uniondale, NY

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Work life is great. Lots of Overtime.

    Cons

    Insurance claims in itself is very stressful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Liberty Mutual Insurance full-time (more than an year)

    Pros

    work-life balance is flexible, great management, promote from withen

    Cons

    low residual income, not enough product training.

    Recommends
    Positive Outlook
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  5.  

    Distribution & Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant, Distributor in Boston, MA
    Former Employee - Administrative Assistant, Distributor in Boston, MA

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    Awesome workplace, and environment, never have an issue finding something great about the Boston Head Quarters.

    Cons

    Not much hope for good amount of in company growth. Most people leave Liberty and then come back after Liberty agrees to honor their new salary. When I am sure they'd like to just stay and get that awesome raise for their hard work.

    Advice to ManagementAdvice

    Stop sub contracting! just hire people. Trust me you have a great company, but nobody wants to be a contractor.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Seattle, WA
    Current Employee - Systems Analyst in Seattle, WA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Liberty Mutual Insurance definitely has its perks - most people that I've worked with are really nice and friendly, the salary for analyst is competitive and the work life balance is wonderful!

    Cons

    Some groups are great at promoting people: however others take forever. I also feel like titles do not always fairly reflect the individuals' experiences.

    Advice to ManagementAdvice

    With regards to talent retention, some groups make it very difficult for an individual to get promoted which can be discouraging and lead to the individual searching elsewhere.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Intern in Dover, NH
    Former Employee - IT Intern in Dover, NH

    I worked at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Liberty gave me the opportunity to write automated test scripts as an intern, which was really rewarding because, to my knowledge, they are still using them. The people at Liberty are generally very friendly and were open to helping me learn, and my manager geared my internship toward my interests. Work-life balance is great; Liberty employees only work 7.5 hour days and get phenomenal benefits.

    Cons

    The pay is competitive but not fantastic. I got the sense that the developers were not very passionate about their work and for the most part, people seemed "just content" with working at Liberty.

    Advice to ManagementAdvice

    Continue doing what you are doing. Insurance isn't easy for employees to like, but Liberty Mutual is.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst II in Boston, MA
    Current Employee - Business Systems Analyst II in Boston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Good work life balance here

    Cons

    Alot of work that builds up from management

    Advice to ManagementAdvice

    Not much

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Strong emphasis on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Managers see promotion as a win for the organization not a loss for their group.

    Cons

    Working to improve consistency of culture across offices outside of corporate headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Lines Underwriter in Fairfield, OH
    Current Employee - Commercial Lines Underwriter in Fairfield, OH

    I have been working at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    There are quite a few benefits to working at Liberty Mutual:
    Benefits - ranging from great health care to vacation time
    Flexible Hours
    Fairly stable industry
    Gym
    Cafeteria
    Education opportunities

    I really like working for a large company who gets involved with the community around them through various volunteer/charity options.

    Cons

    Work-life balance can be difficult at times but in our particular department, that comes and goes in waves.

    With it being a large company, they have their pick of whoever so it can be difficulty to move across departments.

    There are also a lot of people that have worked here a long time. While I think that is representative of the company, at the same time, it is difficult to find opportunities for advancement.

    Advice to ManagementAdvice

    Continue to review the employee opinion surveys and take actions on those items that you do. So many companies these days offer things like childcare, etc to help balance our hectic lifestyle and high expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Portsmouth, NH
    Former Employee - IT Project Manager in Portsmouth, NH

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    stable, financially sound, long term career growth

    Cons

    slow ladder to the top, conservative, glass ceiling for women not in boys clubs - poker, basketball

    Advice to ManagementAdvice

    Unconscious bias training to eliminate gender bias

    Recommends
    Positive Outlook
    Approves of CEO

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