Liberty Mutual Insurance Reviews

Updated September 4, 2015
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3.4
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
605 Ratings

Pros
  • The work life balance is reasonable (in 85 reviews)

  • Liberty Mutual was a large company with good benefits (in 95 reviews)

Cons
  • I did not have a work/life balance (in 78 reviews)

  • no work/life balance but yet for years they are working on that to make our job easier; human resources is useless if you have a complaint (in 17 reviews)

More Pros and Cons

1,563 Employee Reviews

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  1. Featured Review

    Helpful (7)

    Top-notch Fortune 100 company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader - Special Projects IC in Dover, NH
    Current Employee - Project Leader - Special Projects IC in Dover, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    Very competitive salary, excellent vacation policy and a robust benefits package. The people here are smart, bright and professional individuals (in my organization at least). A lot of tenured folks; some have been here for 20+, 30+ years, which has somewhat of a correlation to how much they enjoy their work. I have worked for a number of world-class companies, but by far, Liberty Mutual has been my favorite. My boss is great, I love my co-workers and the opportunities worldwide are endless.

    Cons

    Liberty Mutual has been in business for ages, and some of that conservative culture is apparent. Though recently, they have been pushing out initiatives to change that. Business suits are no longer mandatory in their Boston headquarters, paid maternal/paternal leave just got introduced, work from home schedules are being piloted and we now have casual Fridays. One area of improvement would be work/life balance for some departments. My observation is that some functions have a harder time managing their work or being able to take all the time off that Liberty offers. Like other conglomerates, changes take time here. There is a lot of red tape. If you are coming from a smaller firm or a start-up, the pace of change can frustrate you.

    Advice to Management

    Keep doing what you are doing. Continue onwards with your strengths, and improve on areas that need addressed per the employee opinion surveys.


  2. Great company overall, some work to do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong focus on development, very favorable compensation, lots of internal mobility in a dynamic company. Company strategy is strong and we do the right thing by our customers.

    Cons

    Lots of senior managers promoted on the basis of pedigree vs. skills, extremely political, home office is a PowerPoint factory.

    Advice to Management

    Focus on the core business vs. the next shiny object, institute 360 reviews to get a full picture of all employees. There are many terrible leaders who are able to hoodwink their bosses and move up in the hierarchy.


  3. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst II in Boston, MA
    Former Employee - Business Analyst II in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    A great place to grow in your career, great pay and benefits.

    Cons

    Typical financial services/corporate atmosphere, not much room for creativity, things move slowly.


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  5. Great Benefits- competitive salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Advancement, great pay, great benefits

    Cons

    Work life balance could improve


  6. Great Work Life Balance for Entry Level Positions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Portsmouth, NH
    Current Employee - IT Analyst in Portsmouth, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Provides a great work life balance (37.5 hrs/week for entry level) Pay is good for entry level Patient Management provides a lot of learning tools Good opportunity for advancement

    Cons

    Typical Large corporation - takes a long time to process any requests, and you will probably never see the CEO, I don't know much about what the senior management is doing Can sometimes feel like your still in school with the Development Programs The higher in the company you get, the work-life balance drops significantly


  7. Loved Working there!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, interesting job, fun coworkers ..it was a great experience!

    Cons

    Limited mobility when working at a smaller campus


  8. Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Service Specialist in Philadelphia, PA
    Current Employee - Lead Service Specialist in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    company offers 401-k and great benefits.

    Cons

    Reorganizations within the company lead to major layoffs


  9. Caring Employer, Engaging Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Boston, MA
    Current Employee - Business Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance (More than a year)

    Pros

    schedule, innovative work, sense of purpose

    Cons

    cliques, many levels of middle management, tenure matters more than it should


  10. Working to improve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great vacation time and benefits are incredible. The company is working to better its stake in the industry

    Cons

    Work life balance is a struggle, management focus on what is wrong and not what the employees are excelling in.

    Advice to Management

    Congratulate more


  11. RMDP - Risk Control

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Control Consultant in Warrenville, IL
    Current Employee - Risk Control Consultant in Warrenville, IL
    Recommends
    Positive Outlook

    I have been working at Liberty Mutual Insurance full-time (Less than a year)

    Pros

    The program is run by the ideology that you will be thrown into the deep end of the pool, but there will always be a life jacket. From my experience sometimes you sink below the water and it gets scary, but then you pop right back up with the help of the team and everything is okay. This position is challenging, fast moving and VERY team oriented. Being able to prioritize ones workload is also key.

    Cons

    Not really a con, but a thing you need to be able to learn quickly, at least for me, is that everything cannot be completed in a day. Work will spill over into the next day and that is okay.



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