Liberty Mutual Insurance

www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated January 26, 2015
Updated January 26, 2015
1,238 Reviews
3.4
1,238 Reviews
Rating Trends

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
474 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Dover, NH
    Current Employee - IT Analyst in Dover, NH

    I have been working at Liberty Mutual Insurance full-time (less than a year)

    Pros

    Ease you in, a lot of training, great management. Cares about employees. Great working environment, flexibility, work-life balance

    Cons

    Organizational structure can be a bit confusing and lead to operational inefficiencies

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Thought leaders in investments.. U work with the best here

    Cons

    Health care is a big letdown. Analysts in investment firms usually have toes to nails covered. Here it's a big company healthcare plan.

    Advice to ManagementAdvice

    Keep up the great job!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Internship Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance as an intern

    Pros

    Internship offered good work-life balance and strong interaction with management. Company culture comes through and program allows for exposure to several lines of business.

    Cons

    Minimal cons to the position, is ultimately a great place to gain experience and learn as a part of a large company.

    Advice to ManagementAdvice

    Continue to develop and refine internship programs, maybe provide rotational positions to increase exposure to business sectors.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist
    Current Employee - Claims Specialist

    I have been working at Liberty Mutual Insurance

    Pros

    Great pay, friendly co-workers, no micromanaging, reasonable hours

    Cons

    Lack of organization among upper management

    Advice to ManagementAdvice

    Figure out your priorities

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Solid job with great hours and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subrogation Technician in Saint Louis, MO
    Current Employee - Subrogation Technician in Saint Louis, MO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Hours and benefits are great. Great about helping you reach your personal growth and development goals.

    Cons

    Sometimes the growth of the business is a different rate than their ability to hire additional help causing more work for current employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Mitigation spec (Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance as a contractor (more than a year)

    Pros

    Great Company, Great People, and a Great service provided to their Insures.

    Cons

    None that I could see with the exception they require a BA for some of the jobs and won't talk to people in the industry with years of exp without a degree that would love to work for LM.

    Advice to ManagementAdvice

    See the cons section. It is a big issue for some of your jobs.

    Recommends
    Positive Outlook
  8.  

    Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL

    I have been working at Liberty Mutual Insurance full-time (less than a year)

    Pros

    great benefits , great hours, opportunity to advance

    Cons

    theres are no cons awesome company to work for

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Liberty Mutual Insurance

    Pros

    Liberty mutual truly cares about theit employees. The pay is higher than most companies.

    Cons

    It's tough to get into other positions because you have to apply for each position.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A Best Place to build a career - Great work, training, and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Interesting and challenging work
    Really smart nice people
    Focus on development and supporting career advancement
    Cares about employee experience: work life balance, benefits, diversity, etc.
    Integrity of management team
    Company growth and stability

    Cons

    Large organization: takes time to learn who to connect with, but people are very helpful when you ask
    Complex business: takes time to understand business, but that makes it interesting

    Advice to ManagementAdvice

    Keep up the good work
    Things are moving forward in the right direction for business and employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Large company offers many departments from which to find a mutual fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time (more than a year)

    Pros

    Professional development, Collaborative teams, Continuous Improvement

    Cons

    Work-life balance, Technological advances, Some departments have frequent re-orgs

    Recommends
    Positive Outlook
    Approves of CEO

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