Liberty Mutual Insurance

www.libertymutualgroup.com
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Liberty Mutual Insurance Reviews

Updated February 27, 2015
Updated February 27, 2015
1,282 Reviews
3.4
1,282 Reviews
Rating Trends

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
500 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Great company, great benefits...lack Sr Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Liberty Mutual is a great company. I worked with them for several years and had opportunities to grow and be promoted, but if you get to high up, then they want you to relocate to Boston and if you don't then you are accepting a lower level role or you are taking severance pay. They also offer great benefits including a pension plan, which is unheard of these days and a good amount of vacation time, but that depends on your work if you can take time off.

    Cons

    Senior Management is constantly changing as members are moving to various positions within the company. Too much of this change causes a great deal of restructure and realignment which gets old after a few changes. My former senior leader has now retired and that was a blessing to the entire company and am sure that the group is being more properly aligned.

    Advice to ManagementAdvice

    Too much change can make a company not be as exciting to go to work everyday. Allow for more opportunities for promotion in the field and not require all major openings to be based in Boston. I understand the company is over 100 years old, but come on, we are in 2015 and technology allows for others ways of communication without sitting in Boston.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Liberty Mutual Insurance

    Pros

    Liberty is very caring about it's employees. They definitely want you to have a positive work/life experience. Great benefits as well.

    Cons

    Customers can be a negative towards insurance as a whole. You definitely have to have a thick skin when dealing with people who have a negative connotation towards insurance.

    Advice to ManagementAdvice

    I wish they were a bit more lenient with overiding cancellations. Sometimes insurance isn't black and white and Liberty definitely approaches it as such.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Instructional Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Seattle, WA
    Former Employee - Instructional Designer in Seattle, WA

    I worked at Liberty Mutual Insurance

    Pros

    Lots of other IDs to work with and bounce ideas off of.

    Cons

    I cannot think of any cons at this time

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Fantastic company to work for. Great benefits!

    Cons

    I have has minimal issues during employment

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Pension Plan, 401k matching, Great benefits

    Cons

    Company bought out many small regional insurance companies. Dealing with different proprietary systems is a nightmare.

    Advice to ManagementAdvice

    Office culture

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist II in New York, NY
    Current Employee - Claims Specialist II in New York, NY

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Flexible work schedule
    Decent play
    Good benefits

    Cons

    They keep trying to reinvent the wheel!

    Advice to ManagementAdvice

    Stick to what works

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Team Manager
    Current Employee - Claims Team Manager

    I have been working at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Good team environment, would recommend

    Cons

    bad processes and senior management seems out of touch

    Recommends
    Neutral Outlook
  9.  

    I have enjoyed my time at Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Flexibility in scheduling and choice of work location; Great team atmosphere; Good base of co-workers

    Cons

    None that come to mind

    Advice to ManagementAdvice

    More feedback would be welcomed. Only reviews yearly

    Recommends
    Neutral Outlook
  10.  

    Excellent experience for Entry Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Great management , decent pay, and great work/life balance

    Cons

    workload, little room for professional advancement

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sales Representative. Auto insurance driven business, but can also sell home, life, renters, PLP's, Estate Maximizers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Summer Camp Counselor in Crystal Lake, IL
    Current Employee - Summer Camp Counselor in Crystal Lake, IL

    I have been working at Liberty Mutual Insurance

    Pros

    Independence, freedom to do your work without being micknanaged. Compensation is great for recent college graduate, but also to anyone because of the uncapped commission. I enjoyed being an employee for a direct insurance carrier rather than an independent contractor.

    Cons

    You need to go into the job knowing that you are going to have to work every day to find leads to quote, sell and hit mandatory sales quotes.

    Advice to ManagementAdvice

    Implementing SOP's deserves a �� Allowing reps to work from home would save overhead expenses, decrease lliability exposure and all reps to work more than 8 hours a day. Hire the right people and try to retain them, but that's a given.

    Recommends
    Positive Outlook
    Approves of CEO

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