Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated December 15, 2014
Updated December 15, 2014
1,190 Reviews
3.4
1,190 Reviews
Rating Trends

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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
448 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Liberty Mutual Insurance full-time

    Pros

    My team is amazing, awesome laid back manager who makes all the difference. Great company culture and benefits.

    Cons

    Nothing of note. Same office politics you'll find at any large corporation.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Good company to work for

    Cons

    They treat you like you are 2

    Neutral Outlook
  3. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LMS Lead
    Current Employee - LMS Lead

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    Nice people, good culture.
    Diverse products and opportunities.
    Well-supported corporate initiatives (Training, Development, LMS).
    Very good salary and benefit structure, including time off, health, and retirement.

    Cons

    There are differences in the pace and work/life balance across the four business lines and between some support functions.

    Advice to ManagementAdvice

    Continue to reinforce our guiding principles.
    Monitor the plus and minus impact of the pace of new initiatives; one size and pace don't fit all.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good performance management and development training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Management
    Former Employee - Disability Management

    I worked at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Good systems and process. Objective performance management competitive salary

    Cons

    None at that time and responsive to ee's input

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, lots of room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Leadership cultivates a team environment

    Cons

    Not a lot of transparency

    Recommends
    Positive Outlook
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rewrite Unit Specialist in New Castle, PA
    Current Employee - Rewrite Unit Specialist in New Castle, PA

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    I started out making good money 3 years ago as a licensed csr. I've been promoted to a higher paying position and also get to work from home. Yearly bonuses, great benefits, very decent salary, wonderful people.

    Cons

    I can't think of any cons. Do your job and mind your business. You'll do great here!

    Recommends
    Positive Outlook
  8.  

    Liberty Mutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Good pay, good benefits, set my own schedule.

    Cons

    Work remotely, hard to feel part of the "team".

    Recommends
    Positive Outlook
  9.  

    Solid company with smart people with good advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    People, process, technology, salary, benefits

    Cons

    Work hours can be long at times

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Liberty Mutual Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Liberty Mutual Insurance

    Pros

    Compensation and Benefits are great, tremendous opportunity for career growth within the company, strong values, continued training, management support

    Cons

    Life Work Balance the workload is extremely high; to perform well requires more of your personal time.

    Advice to ManagementAdvice

    Develop and modify software tonimprove user efficiency.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great comany, horrible department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Representative in Irving, TX
    Former Employee - Senior Claims Representative in Irving, TX

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    The team environment was awesome, my manager was okay but it was obvious she was a new manager. Decent pay

    Cons

    Horrible work-life balance, would randomly tell you you have mandatory overtime without consideration of your home life. Stressful environment, their metrics are unattainable and ridiculous. Hard to be promoted from within or to move to a different department.

    Advice to ManagementAdvice

    Have a better work life balance and get better metrics

    Recommends
    Neutral Outlook
    No opinion of CEO

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