Liberty Mutual Insurance Reviews

Updated July 4, 2015
1430 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

1,430 Employee Reviews

Sort: Popular Rating Date
  1. Adjuster

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time

    Recommends
    Recommends

    Pros

    Excellent training and room for advancement.

    Cons

    Heavy case loads and lots of overtime.

    Advice to Management

    Continue development programs.


  2. Claims Adjuster

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Benefits and Good Work Environment

    Cons

    Heavy Work Load, phone ringing off the hook constantly through out the day


  3. Helpful (1)

    Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great compensation and work life balance, really strong benefits package, some challenging work. Really great place to start a career and advance relatively quickly if successful.

    Cons

    Not a lot of relocation options as most work is in Boston. The company also seems to reorganize often, but most reorg's seem to be based in strategic plans.

    Advice to Management

    Keep doing what you are doing! Really great place to work, starting to become a little more flexible and employee-friendly.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Springfield, MA
    Current Employee - Customer Service Representative in Springfield, MA

    I have been working at Liberty Mutual Insurance (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Worklife balance, benefits, salary, awards and recognition

    Cons

    Difficult to leave the call center environment, limited growth


  6. Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great vacation time, nice benefits, work life balance is decent. Engaging office.

    Cons

    sometimes great experience is overlooked because of formal education.

    Advice to Management

    be a little more open to life experience and other education and skills that people have to offer.


  7. Personal Lines insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Boston, MA
    Current Employee - Customer Service Specialist in Boston, MA

    I have been working at Liberty Mutual Insurance (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefits. comfortable office.

    Cons

    limited career opportunities unless you are willing to re-locate.


  8. Claims Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazingly helpful staff, talented staff and people who genuinely want to see you grow.

    Cons

    I can't really say any cons.

    Advice to Management

    I think they should keep doing what they're doing.


  9. Helpful (1)

    Just good, not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Atlanta, GA
    Former Employee - Insurance Sales Representative in Atlanta, GA

    I worked at Liberty Mutual Insurance full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good money in the first 2 years. But then base pay drops significantly.

    Good pay for about the first 2 years.

    Good benefits

    Great coworkers

    Cons

    Your career depends on the office you're in. And the manager branch.

    A lot of micro management

    Advice to Management

    Care about your employees and not just the sales.


  10. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance, interesting projects, great people

    Cons

    Sometimes promotional pathways are not very clear

    Advice to Management

    Keep up the good work!


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    I have been working at Liberty Mutual Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    wonderful benefits!
    development opportunities
    Tuition reimbursement
    Lots of opportunities for advancement
    Time off

    Cons

    None that I can think of.

    Advice to Management

    Great job!



Showing 1,430 of 1,521 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.